DataCard CD800 User Manual page 69

Problem
The magnetic stripe
data was sent in an
encoding format not
supported by the track.
The application sent
track data for a track
not supported by the
magnetic stripe
module.
CD800 Card Printer User's Guide
Solution
Review the encoding format setting for the tracks in
Printer Manager. Refer to the Printer Manager "Printer
Setting Menu" in the Installation and Administrator's
Guide. Make sure that the application is using the
selected encoding format for the track.
If the application and track are set to the same
format, and the error message displays repeatedly,
contact the application provider for assistance.
Verify the type of magnetic stripe option in the
printer.
If the printer label indicates a 3-track ISO module, you
can send data for tracks 1, 2, and 3.
If the printer label indicates a single-track JIS module,
you can send data for track 1.
The magnetic stripe option and cards must be
capable of accepting and encoding each track of
data sent by the card production software.
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