Something Did Not Print - DataCard CD800 User Manual

Something did not print

Problem
Nothing is printed on
the card.
Color printing on top of
a black background
does not print on the
card.
CD800 Card Printer User's Guide
Probable Cause
The Disable Printing
option in the Card
Printer Driver is set to All,
Front, or Back.
The print ribbon is
loaded incorrectly.
The page size was not
set to ISO ID-1.
The black panel of the
ribbon is printing over
the color panels.
Solution
Open the Preferences > Layout >
Advanced tab and change Disable
Printing to Off.
Remove the print ribbon and install it
correctly.
Use your card production application to
access the printer's print setup and select
ISO ID-1 for the page size. The correct
page size is available after you select the
printer.
The printer uses the print ribbon panels in
sequence; the Y panel prints first, then M,
and so on. The black panel of the print
ribbon is used last and prints over the
color panels. For best results, change the
100% black background to a color near
black, so that it prints using the YMC
(color) panels of the print ribbon. Refer to
"Elements of Card Design" in the printer's
Installation and Administrator's Guide for
more information about color printing.
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