Topcoat Appearance Problems - DataCard CD800 User Manual

Problem
The patch shows opaque
areas at the leading edge
of the card.
The patch extends
beyond one of the short
edges of the card.
The patch is missing from
the finished card.

Topcoat Appearance Problems

Problem
There are scratches in the
topcoat.
CD800 Card Printer User's Guide
Probable Cause
The temperature for
applying the overlay is
too high.
There is slack in the
overlay material.
The overlay material is
wound incorrectly on the
take‐up spool.
The card or overlay
registration settings are
not correct.
The supply spool is not
positioned correctly in
the cartridge.
The overlay was moved
on the spool and the
patch was used
previously.
The Card Printer Driver
Laminate card setting
was set to Do not apply.
Probable Cause
The inside of the printer
is dirty.
The supplies have debris
on them.
Solution
Decrease the laminator temperature setting.
Refer to the Printer Manager "Laminate
Type" section of the printer's Installation and
Administrator's Guide.
If the problem continues to occur, contact
your service provider for assistance.
Process another card to allow the overlay
material to reset itself.
Remove the laminator cartridge and turn the
take‐up spool clockwise several turns.
Contact your service provider for assistance.
Make sure that the overlay is loaded
correctly. Refer to "Load Laminator Overlay
Material" on page A‐9.
Advance the overlay past the used area. If the
problem continues to occur, contact your
service provider.
Change the Laminate card setting to apply
the overlay. Refer to the printer's Driver
Guide for information about specifying
lamination settings.
Solution
Clean the printer. Refer to "Run a Cleaning
Card" on page 32.
Store and handle supplies carefully. Keep
supplies in the original packaging until you
are ready to use them.
57