Troubleshooting
R
EPLACE THE IMAGING KIT
Replace the imaging kit if print defects occur in the following instances:
•
in every 34.6 mm (1.4 in.) of the page
•
in every 94.2 mm (3.71 in.) of the page
Note: The printer has two types of imaging kits: a black and color imaging kit, and a black imaging kit. The black
and color imaging kit contains cyan, magenta, yellow, and black. The black imaging kit contains black only.
Skewed print
C
HECK THE PAPER GUIDES
Move the guides in the tray to the correct positions for the paper size loaded.
C
HECK THE PAPER
Make sure you are using paper that meets the printer specifications.
Print is too light
Try one or more of the following:
C
,
HECK THE DARKNESS
The Toner Darkness setting may be too light, the Brightness setting may be too light, or the Contrast setting may be
too low.
•
Change these settings from the printer control panel Quality menu.
•
For Windows users, change these settings from Print Properties
•
For Macintosh users:
1
Choose File > Print.
2
From the Orientation pictures drop‑down menu, choose Printer Features.
3
Choose a higher value for the Toner Darkness, Brightness, and Contrast settings.
L
OAD PAPER FROM A FRESH PACKAGE
The paper may have absorbed moisture from high humidity. Store paper in its original wrapper until you use it.
,
BRIGHTNESS
AND CONTRAST SETTINGS
263