Details Of Error Status And Remedy - Epson AcuLaser C1900 Service Manual

EPSON AcuLaser C1900/AcuLaser C900

3.3.4 Details of Error Status and Remedy

INCORRECT PAPER SIZE FOR DUPLEX PRINTING (STATUS CODE: 4016)
Description
Since the size of the paper fed in duplex printing and the paper size in the paper
cassette detected (or the paper size in the MP tray specified by data) are different,
printing stops and a paper jam occurs.
This error is recovered when no more paper jams are detected and cover AB is
closed. After error recovery, data retained in the printer memory is recovered.
Remedy
Insert paper of the appropriate size, open the covers on the paper feeding routes,
remove the jammed paper, and then close the covers. Printing resumes from the
jammed page. The pop-up message of the EPSON Status Monitor disappears after
error recovery.
INCORRECT MEDIA - TRANSPARENCY (STATUS CODE: 4226)
Description
If paper other than transparencies is fed in transparency printing, or if a
transparency is fed in nontransparency printing, the printer cancels printing and
ejects the sheet.
If a transparency is fed by mistake in duplex printing, the sheet remains in the
duplex printing unit that is causing a paper jam.
The Continue command of the ESCPAGES-02 protocol clears the error, and then
printing resumes.
The ResetPrinter command clears the error in the printer engine, resetting the
printer to its initial state.
After error recovery by the Continue command, data retained in the printer
memory is recovered.
Remedy
If wrong paper is loaded, reinsert the appropriate paper and then select [Reprint] in
the EPSON Status Monitor.
To reprint after modifying driver settings, select [Cancel Printing] in the EPSON
Status Monitor.
Troubleshooting
PAPER JAM - COVER AB (STATUS CODE: 4008)
PAPER JAM - MP TRAY OR CASSETTE (STATUS CODE: 4009)
PAPER JAM - COVER DM (STATUS CODE: 4017)
Description
A paper jam occurs.
The error status information can identify the following paper jam locations only:
near the paper ejecting area of cover AB (inside of the printer), near the paper
feeding area of cover AB, below cover C (paper feeding area), or below cover DM
(duplex print unit). It cannot indicate multiple locations.
The error is cleared when no more paper jams are detected.
After error recovery, data for one page retained in the printer memory is recovered
if it is possible.
However, if the data does not exist, the printer returns the resend request a status.
The data can be recovered when the printer does not perform a flying start.
Remedy
Remove the jammed paper and close the covers or units. Printing resumes from the
jammed page.
The pop-up message of the EPSON Status Monitor disappears after error recovery.
DEVELOPER CARTRIDGES INSTALLED INCORRECTLY
(STATUS CODE: 4049~4063)
PHOTOCONDUCTOR UNIT INSTALLED INCORRECTLY
(STATUS CODE: 4022)
WASTE TONER COLLECTOR INSTALLED INCORRECTLY
(STATUS CODE: 4023)
Description
The consumables are not installed, or are not installed correctly.
When the printer detects that the consumables are set correctly, the error is
cleared.
Remedy
Installing the consumables correctly and then closing the opened cover clears
these errors. As a result, the pop-up message of the EPSON Status Monitor
disappears.
Status Display (AcuLaser C900)
Revision B
153