Error
Description
code
42.xy
Printer/cartridge mismatch
50
The PPDS interpreter has encountered a font error
51
Defective flash—this error may occur at power on, or during
flash format and write operations
52
Flash full
53
Unformatted flash
Diagnostic information
97
Action
Install a toner cartridge that matches the
region number of the printer. The .xy error
code value represents the required region
number, where x indicates the printer's region
number and y for the cartridge's region
number:
•
0—Global
•
1—United States, Canada
•
2—European Economic Area (EEA),
Switzerland
•
3—Asia Pacific, Australia, New Zealand
•
4—Latin America
•
5—Africa, Middle East, rest of Europe
•
9—Invalid
Press Continue to clear the message and
continue processing the job.
Try one or more of the following:
•
Replace the defective flash memory card.
•
From the printer control panel, press
Continue to ignore the message and
continue printing.
•
Cancel the current print job.
Try one or more of the following:
•
From the printer control panel, touch
Continue to ignore the message and
continue printing.
•
Delete fonts, macros, and other data stored
in the flash memory.
•
Install a flash memory card with larger
capacity.
Note: Downloaded fonts and macros not
previously stored in the flash memory are
deleted.
Try one or more of the following:
•
From the printer control panel, press
Continue to stop the defragmentation and
continue printing.
•
Format the flash memory device.
Note: If the error message remains, then
the flash memory device may be defective
and need to be replaced.
4063