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Action
Step 3
Open the left cover and do the following:
•
Reseat the connector (J10) on the controller board.
•
Check the motor cables. If damaged, then replace the transport motor.
See
"Drawer transport motor removal" on page
•
Remove the media tray. Manually turn the transport motor encoders,
and check if it causes the transport and separator gears to turn. If there
is a problem with the gears, then replace the input option. See
"250/550-sheet media tray and drawer assembly removal" on
page
406.
Replace the transport motor. See
page
416.
Does the error remain?
Step 4
Remove the 250/550-sheet input option and check the upper interface
cable. If damaged, then replace the upper interface cable.
Re-seat the connector (J1) on the controller board, then POR the machine.
Does the error remain?
Step 5
Check the interface cable of the printer or upper level option for damage.
Is the above component still ok?
Step 6
Check the connectors on the controller board. If damaged, then replace
the controller board. See
"Drawer controller PCBA removal" on
page
411.
Reseat all connectors on the controller board, then POR the machine.
Does the error remain?
Step 7
If the 250/550-sheet tray option is the only input option installed, then
replace the 250/550-sheet tray option. See
and drawer assembly removal" on page
If there are multiple input options, then remove the suspected input
option and install it as Tray 2. Run a print test, navigate to:
Reports > Device Statistics
Does the error remain?
416.
"Drawer transport motor removal" on
"250/550-sheet media tray
406.
Diagnostic information
129
Yes
No
Replace the input
The problem is solved.
option. Go to
"250/550-sheet media
tray and drawer
assembly removal" on
page
406.
If the error persists,
then go to step 4.
Go to step 5.
The problem is solved.
Go to step 6.
Replace the interface
cable of the printer or
upper level option.
Replace the controller
The problem is solved.
board. Go to
"Drawer
controller PCBA
removal" on page
411.
If the error remains,
then go to step 7.
Replace the input tray
The problem is solved.
option. Go to
"250/550-sheet media
tray and drawer
assembly removal" on
page
406.
4063
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