Lexmark 210 User Manual

Lexmark 210 User Manual

Ms810 series
Hide thumbs Also See for 210:
Table of Contents

Advertisement

MS810 Series
User's Guide
Important:
Click
here
before using this guide.
February 2014
www.lexmark.com
Machine type(s):
4063
Model(s):
210, 230, 23E, 410, 430, 630, 63E

Advertisement

Table of Contents
loading

Summary of Contents for Lexmark 210

  • Page 1 MS810 Series User's Guide Important: Click here before using this guide. February 2014 www.lexmark.com Machine type(s): 4063 Model(s): 210, 230, 23E, 410, 430, 630, 63E...
  • Page 2: Table Of Contents

    Contents Contents Safety information..................7 Overview.....................9 Using this guide............................9 Finding information about the printer......................9 Selecting a location for the printer.............11 Additional printer setup................13 Installing internal options........................13 Installing hardware options........................30 Attaching cables............................34 Setting up the printer software.......................36 Networking..............................37 Verifying printer setup..........................42 Using MS810n, MS810dn, MS811n, MS811dn, MS812dn......43 Learning about the printer........................43 Printer configurations ............................43 Using the printer control panel.........................45...
  • Page 3 Contents Modifying confidential print settings........................75 Copying printer settings to other printers ......................75 Printing a menu settings page ..........................76 Printing a network setup page..........................76 Checking the status of parts and supplies ......................76 Saving energy..............................77 Restoring factory default settings........................79 Securing the printer ............................80 Using MS810de..................85 Learning about the printer........................85 Printer configurations ............................85...
  • Page 4 Contents Printing a menu settings page ........................123 Printing a network setup page........................124 Checking the status of parts and supplies ......................124 Saving energy..............................124 Restoring factory default settings........................127 Securing the printer ............................128 Using MS812de..................132 Learning about the printer........................132 Printer configurations .............................132 Using the printer control panel........................134 Understanding the colors of the Sleep button and indicator lights..............135 Understanding the home screen ........................135 Using the touch-screen buttons ........................136...
  • Page 5 Contents Checking the status of parts and supplies ......................173 Saving energy..............................173 Restoring factory default settings........................176 Securing the printer ............................177 Paper and specialty media guide..............181 Using specialty media..........................181 Paper guidelines............................182 Supported paper sizes, types, and weights...................186 Understanding the printer menus............191 Menus list..............................191 Paper menu............................192 Reports menu............................203 Network/Ports menu..........................204...
  • Page 6 Contents [x]‑page jam, open tray [x]. [24x]......................276 [x]‑page jam, clear manual feeder. [250]....................277 [x]‑page jam, remove paper, open stapler door. Leave paper in bin. [455–457]........278 [x]‑page jam, remove paper, open finisher rear door. Leave paper in bin. [451].........282 [x]‑page jam, remove paper, open expander rear door. Leave paper in bin. [41y.xx]......283 [x]‑page jam, remove paper, open mailbox rear door.
  • Page 7: Safety Information

    Safety information Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locations. CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.
  • Page 8 If you purchased a printer with a similar configuration, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. SAVE THESE INSTRUCTIONS.
  • Page 9: Overview

    Initial setup instructions: Setup documentation—The setup documentation came with the printer and is also available at • Connecting the printer http://support.lexmark.com. • Installing the printer software Additional setup and instructions for using the printer: User's Guide and Quick Reference Guide—The guides may be available on the Software and Documentation CD.
  • Page 10 • The printer software is located in the printer program folder or on the desktop, depending on your operating system. The latest supplemental information, updates, and customer Lexmark support Web site— support: http://support.lexmark.com • Documentation Note: Select your country or region, and then select your product to view the appropriate support site.
  • Page 11: Selecting A Location For The Printer

    Selecting a location for the printer Selecting a location for the printer CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely. When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any hardware options, then leave enough room for them also.
  • Page 12 Selecting a location for the printer Right side 152 mm (6 in.) Front 508 mm (20 in.) Left side 152 mm (6 in.) Rear 152 mm (6 in.) 115 mm (4.5 in.) Right side 152 mm (6 in.) Front 508 mm (20 in.) Left side 152 mm (6 in.) Rear...
  • Page 13: Additional Printer Setup

    Firmware cards – Forms and Bar Code – PRESCRIBE – IPDS • Printer hard disk • Lexmark Internal Solutions Ports (ISP) – Parallel 1284-B interface – MarkNet N8350 802.11 b/g/n wireless printer server – RS-232-C serial interface Accessing the controller board Note: This task requires a flat‑head screwdriver.
  • Page 14 Additional printer setup Using a screwdriver, loosen the screws on the controller board shield. Remove the shield.
  • Page 15 Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer first before touching any controller board electronic component or connector. Lexmark Internal Solutions Port or printer hard disk connector Option card connector Memory card connector...
  • Page 16 Additional printer setup Align the screws with the holes on the shield, and then reattach the shield. Tighten the screws on the shield.
  • Page 17: Installing A Memory Card

    Additional printer setup Reattach the access cover. Installing a memory card CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
  • Page 18: Installing An Internal Solutions Port

    Reattach the controller board shield, and then the controller board access cover. Installing an Internal Solutions Port The controller board supports one optional Lexmark Internal Solutions Port (ISP). Note: This task requires a flat‑head screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
  • Page 19 Additional printer setup Unpack the ISP kit. ISP solution Screw for attaching the plastic bracket to the ISP Screws for attaching the ISP mounting bracket to the controller board shield Plastic bracket Remove the metal cover from the ISP opening. Loosen the screw.
  • Page 20 Additional printer setup Align the posts of the plastic bracket with the holes on the controller board cage, and then press the plastic bracket on the controller board cage until it clicks into place. Make sure the cables are neatly tucked under the plastic bracket.
  • Page 21 Additional printer setup Lower the ISP toward the plastic bracket until the ISP is seated between the guides of the plastic bracket. Use the provided thumbscrew for the ISP to attach the plastic bracket to the ISP. Note: Turn the screw clockwise, enough to hold the ISP in place, but do not tighten it yet.
  • Page 22 Additional printer setup Attach the two provided screws to secure the ISP mounting bracket to the controller board shield. Tighten the thumbscrew that is attached to the ISP. Warning—Potential Damage: Do not screw it on too tightly. Connect the ISP solution interface cable into the receptacle of the controller board. Note: The plugs and receptacles are color-coded.
  • Page 23: Installing An Optional Card

    Additional printer setup Installing an optional card CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
  • Page 24: Installing A Printer Hard Disk

    Additional printer setup Note: The entire length of the connector on the card must touch and be flushed against the controller board. Close the controller board access door. Note: When the printer software and any hardware options are installed, it may be necessary to manually add the options in the printer driver to make them available for print jobs.
  • Page 25 Additional printer setup Locate the appropriate connector on the controller board cage. Note: If an optional ISP is currently installed, then the printer hard disk must be installed onto the ISP.
  • Page 26 Additional printer setup To install a printer hard disk onto the ISP: Remove the screws attached to the printer hard disk mounting bracket, and then remove the bracket. Align the standoffs of the printer hard disk to the holes in the ISP, and then press the printer hard disk down until the standoffs are in place.
  • Page 27 Additional printer setup Align the standoffs of the printer hard disk to the holes in the controller board cage, and then press the printer hard disk down until the standoffs are in place. Installation warning: Hold only the edges of the printed circuit board assembly. Do not touch or press on the center of the printer hard disk.
  • Page 28: Removing A Printer Hard Disk

    Additional printer setup Removing a printer hard disk Note: This task requires a flat‑head screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
  • Page 29 Additional printer setup Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer before touching any controller board electronic components or connectors. Access the controller board. For more information, see “Accessing the controller board” on page Unplug the printer hard disk interface cable from the controller board, leaving the cable attached to the printer hard disk.
  • Page 30: Installing Hardware Options

    If you purchased a printer with a similar configuration, then you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. Install the printer and any hardware options you have purchased in the following order: •...
  • Page 31: Installing Optional Trays

    If you purchased a printer with a similar configuration, then you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. Turn off the printer using the power switch, and then unplug the power cord from the electrical outlet.
  • Page 32 Additional printer setup Align the printer with the tray, and then slowly lower the printer into place. Note: Optional trays lock together when stacked.
  • Page 33 Additional printer setup Connect the power cord to the printer, then to a properly grounded electrical outlet, and then turn on the printer.
  • Page 34: Attaching Cables

    Additional printer setup Note: When the printer software and any optional trays are installed, you may need to manually add the options in the printer driver to make them available for print jobs. For more information, see “Adding available options in the print driver” on page To uninstall the optional trays, slide the latch on the right side of the printer toward the front of the printer until it clicks into place, and then remove stacked trays one at a time from the top to the bottom.
  • Page 35 Additional printer setup Use the Parallel port Connect the printer to a computer. Note: This can also be used in installing an optional Internal Solutions Port (ISP). USB port Attach an optional wireless network adapter. Ethernet port Connect the printer to a network. USB printer port Connect the printer to a computer.
  • Page 36: Setting Up The Printer Software

    Additional printer setup Setting up the printer software Installing the printer Obtain a copy of the software installer package. Run the installer, and then follow the instructions on the computer screen. For Macintosh users, add the printer. Note: Obtain the printer IP address from the TCP/IP section in the Network/Ports menu. Adding available options in the print driver For Windows users Open the printers folder, and then select your printer.
  • Page 37: Networking

    Additional printer setup For Macintosh users From System Preferences in the Apple menu, navigate to your printer, and then select Options & Supplies > Driver. Add any installed hardware options. Apply the changes. Networking Notes: • Purchase a MarkNet N8350 wireless network adapter first before setting up the printer on a wireless network. For information on installing the wireless network adapter, see the instruction sheet that came with the adapter.
  • Page 38: Connecting Printer Using Wireless Setup Wizard

    Additional printer setup • Channel (for ad hoc networks)—The channel defaults to automatic for infrastructure networks. Some ad hoc networks will also require the automatic setting. Check with your system support person if you are not sure which channel to select. •...
  • Page 39 Additional printer setup From the printer control panel, navigate to one of the following: • > Settings > > Network/Ports > > Network [x] > > Network [x] Setup > > Wireless > > Wireless Connection Setup > • > Network/Ports > Network [x] > Network [x] Setup > Wireless > Wireless Connection Setup •...
  • Page 40: Connecting The Printer To A Wireless Network Using The Embedded Web Server

    Additional printer setup • > Network/Ports > Network [x] > Network [x] Setup > Wireless > Wi‑Fi Protected Setup > Start PIN Method Copy the eight–digit WPS PIN. Open a Web browser, and then type the IP address of your access point in the address field. Notes: •...
  • Page 41: Setting Up Serial Printing

    Additional printer setup Changing port settings after installing a new network ISP Notes: • If the printer has a static IP address, then you do not need to make any changes. • If the computers are configured to use the network name, instead of an IP address, then you do not need to make any changes.
  • Page 42: Verifying Printer Setup

    Additional printer setup Verifying printer setup When all hardware and software options are installed and the printer is turned on, verify that the printer is set up correctly by printing the following: • Menu settings page—Use this page to verify that all printer options are installed correctly. A list of installed options appears toward the bottom of the page.
  • Page 43: Using Ms810N, Ms810Dn, Ms811N, Ms811Dn, Ms812Dn

    CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are using multiple input options. If you purchased a printer with a similar configuration, then you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters.
  • Page 44 Using MS810n, MS810dn, MS811n, MS811dn, MS812dn The following illustration shows the maximum number of optional finishers and trays that are supported by the printer. For more information on other configurations, visit www.lexmark.com/multifunctionprinters. Hardware option Alternative hardware option Staple finisher •...
  • Page 45: Using The Printer Control Panel

    Using MS810n, MS810dn, MS811n, MS811dn, MS812dn • The output expander is the only option that can be placed on top of the high‑capacity output expander. • The output expander and mailbox may be installed in any order. When using optional trays: •...
  • Page 46: Understanding The Colors Of The Sleep Button And Indicator Lights

    Using MS810n, MS810dn, MS811n, MS811dn, MS812dn Use the USB port Connect a flash drive to the printer. Note: Only the front USB port supports flash drives. Understanding the colors of the Sleep button and indicator lights The colors of the Sleep button and indicator lights on the printer control panel signify a certain printer status or condition. Indicator light Printer status The printer is off or in Hibernate mode.
  • Page 47: Loading The 250- Or 550-Sheet Tray

    The largest supported Universal size is 216 x 356 mm (8.5 x 14 inches) for one‑sided and two‑sided printing. • When printing on paper less than 210 mm (8.3 inches) wide, the printer may print at a reduced speed after a period of time to ensure the best print performance.
  • Page 48 Using MS810n, MS810dn, MS811n, MS811dn, MS812dn Squeeze and slide the width guide to the correct position for the size of the paper being loaded until it clicks into place. Note: Use the paper size indicators at the bottom of the tray to help position the guides.
  • Page 49 Using MS810n, MS810dn, MS811n, MS811dn, MS812dn Unlock the length guide, and then squeeze and slide the guide to the correct position for the size of the paper being loaded. Notes: • Lock the length guide for all paper sizes. • Use the paper size indicators at the bottom of the tray to help position the guides.
  • Page 50 Using MS810n, MS810dn, MS811n, MS811dn, MS812dn Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. Load the paper stack with the printable side facedown. Note: Make sure the paper or envelope is loaded properly.
  • Page 51 Using MS810n, MS810dn, MS811n, MS811dn, MS812dn • Do not slide the paper into the tray. Load paper as shown in the illustration. • If you are loading envelopes, then make sure that the flap side is facing up and the envelopes are on the left side of the tray.
  • Page 52 Using MS810n, MS810dn, MS811n, MS811dn, MS812dn • Make sure the paper is below the solid line, which is the maximum paper fill indicator. Warning—Potential Damage: Overfilling the tray can cause paper jams.
  • Page 53 Using MS810n, MS810dn, MS811n, MS811dn, MS812dn • When using card stock, labels, or other types of specialty media, make sure the paper is below the dashed line, which is the alternate paper fill indicator. For custom‑ or Universal‑size paper, adjust the paper guides to lightly touch the sides of the stack, and then lock the length guide.
  • Page 54: Loading The 2100-Sheet Tray

    Using MS810n, MS810dn, MS811n, MS811dn, MS812dn Loading the 2100‑sheet tray CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed. Pull out the tray. Adjust the width and length guides. Loading A5‑size paper Pull up and slide the width guide to the position for A5.
  • Page 55 Using MS810n, MS810dn, MS811n, MS811dn, MS812dn Squeeze and slide the length guide to the position for A5 until it clicks into place. Remove the A5 length guide from its holder. Insert the A5 length guide into its designated slot. Note: Press the A5 length guide until it clicks into place.
  • Page 56 Using MS810n, MS810dn, MS811n, MS811dn, MS812dn Loading A4‑, letter‑, legal‑, oficio‑, and folio‑size paper Pull up and slide the width guide to the correct position for the size of the paper being loaded.
  • Page 57 Using MS810n, MS810dn, MS811n, MS811dn, MS812dn If the A5 length guide is still attached to the length guide, then remove it from its place. If the A5 length guide is not attached, then proceed to step d. Put the A5 length guide in its holder.
  • Page 58 Using MS810n, MS810dn, MS811n, MS811dn, MS812dn Squeeze the length guide and slide it to the correct position for the size of the paper being loaded until it clicks into place. Flex and fan the sheets to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface.
  • Page 59 Using MS810n, MS810dn, MS811n, MS811dn, MS812dn Without an optional staple finisher With an optional staple finisher One‑sided printing One‑sided printing Two‑sided printing Two‑sided printing • If you are loading prepunched paper for use with the staple finisher, then make sure the holes on the long edge of the paper are on the right side of the tray.
  • Page 60 Using MS810n, MS810dn, MS811n, MS811dn, MS812dn • Make sure the paper is below the maximum paper fill indicator. Warning—Potential Damage: Overfilling the tray can cause paper jams. Insert the tray. Note: Press the paper stack down while inserting the tray.
  • Page 61: Loading The Multipurpose Feeder

    Using MS810n, MS810dn, MS811n, MS811dn, MS812dn From the printer control panel, set the size and type in the Paper menu to match the paper loaded in the tray. Note: Set the correct paper size and type to avoid paper jams and print quality problems. Loading the multipurpose feeder Pull down the multipurpose feeder door.
  • Page 62 Using MS810n, MS810dn, MS811n, MS811dn, MS812dn Pull the multipurpose feeder extender. Note: Guide the extender gently so that the multipurpose feeder is fully extended and open. Slide the width guide to the correct position for the size of the paper being loaded. Note: Use the paper size indicators on the bottom of the tray to help position the guides.
  • Page 63 Using MS810n, MS810dn, MS811n, MS811dn, MS812dn Prepare the paper or specialty media for loading. • Flex sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. •...
  • Page 64 Using MS810n, MS810dn, MS811n, MS811dn, MS812dn • There are different ways of loading letterhead depending on whether an optional staple finisher is installed or not. Without an optional staple finisher With an optional staple finisher One‑sided printing One‑sided printing Two‑sided printing Two‑sided printing •...
  • Page 65 Using MS810n, MS810dn, MS811n, MS811dn, MS812dn • Load envelopes with the flap side down and on the left of the multipurpose feeder. Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self‑stick adhesives. These envelopes may severely damage the printer. •...
  • Page 66: Linking And Unlinking Trays

    Using MS810n, MS810dn, MS811n, MS811dn, MS812dn Linking and unlinking trays Linking and unlinking trays Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer control panel in the TCP/IP section under the Network/Ports menu.
  • Page 67: Printing

    Using MS810n, MS810dn, MS811n, MS811dn, MS812dn Press Press Custom Types, and then verify if the new custom paper type name has replaced the custom name. Assigning a custom paper type Using the Embedded Web Server Open a Web browser, and then type the printer IP address in the address field. Notes: •...
  • Page 68: Adjusting Toner Darkness

    Using MS810n, MS810dn, MS811n, MS811dn, MS812dn For Macintosh users Customize the settings in the Page Setup dialog if necessary: With a document open, choose File > Page Setup. Choose a paper size or create a custom size to match the paper loaded. Click OK.
  • Page 69: Printing From A Flash Drive Or Mobile Device

    Using MS810n, MS810dn, MS811n, MS811dn, MS812dn Printing from a flash drive or mobile device Printing from a flash drive Notes: • Before printing an encrypted PDF file, you will be prompted to enter the file password from the printer control panel.
  • Page 70: Printing From A Mobile Device

    Printing from a mobile device To download a compatible mobile printing application, visit www.lexmark.com/mobile. Note: Mobile printing applications may also be available from your mobile device manufacturer. Supported flash drives and file types Notes: •...
  • Page 71: Printing Confidential And Other Held Jobs

    Using MS810n, MS810dn, MS811n, MS811dn, MS812dn Recommended flash drives File type Documents: • Lexar JumpDrive FireFly (512MB and 1GB) • .pdf • SanDisk Cruzer Micro (512MB and 1GB) • .xps • Sony Micro Vault Classic (512MB and 1GB) Images: • .dcx •...
  • Page 72 Using MS810n, MS810dn, MS811n, MS811dn, MS812dn Press Printing confidential and other held jobs Note: Confidential and Verify print jobs are automatically deleted from memory after printing. Repeat and Reserve jobs are held in the printer until you choose to delete them. For Windows users With a document open, click File >...
  • Page 73: Printing Information Pages

    Using MS810n, MS810dn, MS811n, MS811dn, MS812dn Printing information pages Printing a font sample list From the printer control panel, navigate to: > Settings > > Reports > > Print Fonts Press the up or down arrow button to select the font setting. Press Note: The PPDS fonts appear only when the PPDS data stream is activated.
  • Page 74: Managing Your Printer

    This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced system support tasks, see the Networking Guide on the Software and Documentation CD or the Embedded Web Server — Security: Administrator's Guide on the Lexmark support Web site at http://support.lexmark.com. Accessing the remote control panel The remote control panel on your computer screen lets you interact with the printer control panel, even when you are not physically near the network printer.
  • Page 75: Modifying Confidential Print Settings

    Using MS810n, MS810dn, MS811n, MS811dn, MS812dn Notification Description The normal printer behavior for all supplies occurs. E‑mail Only The printer generates an e‑mail when the supply condition is reached. The status of the supply appears on the menus page and status page. Warning The printer displays the warning message and generates an e‑mail about the status of the supply.
  • Page 76: Printing A Menu Settings Page

    Using MS810n, MS810dn, MS811n, MS811dn, MS812dn To change the language, select a language from the drop-down menu, and then click Click here to submit language. Click Printer Settings. Type the IP addresses of the source and target printers in their appropriate fields. Note: If you want to add or remove a target printer, then click Add Target IP or Remove Target IP.
  • Page 77: Saving Energy

    Using MS810n, MS810dn, MS811n, MS811dn, MS812dn Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
  • Page 78: Reducing Printer Noise

    Using MS810n, MS810dn, MS811n, MS811dn, MS812dn Reducing printer noise Enable Quiet mode to reduce the printer noise. From the printer control panel, navigate to: > Settings > > Settings > > General Settings > > Quiet Mode > Select a setting. Reduce printer noise.
  • Page 79: Restoring Factory Default Settings

    Using MS810n, MS810dn, MS811n, MS811dn, MS812dn Using the printer control panel From the printer control panel, navigate to: > Settings > > Settings > > General Settings > > Timeouts > > Sleep Mode > In the Sleep Mode field, select the number of minutes you want the printer to wait before it enters Sleep mode. Press Using Hibernate mode Hibernate is an ultra‑low‑power saving mode.
  • Page 80: Securing The Printer

    Using MS810n, MS810dn, MS811n, MS811dn, MS812dn If you want a more comprehensive method of restoring the printer factory default settings, then perform the Wipe All Settings option. For more information, see “Erasing non‑volatile memory” on page Warning—Potential Damage: Restoring factory defaults returns most printer settings to the original factory default settings.
  • Page 81: Erasing Volatile Memory

    Using MS810n, MS810dn, MS811n, MS811dn, MS812dn Type of memory Description Hard disk memory Some printers have a hard disk drive installed. The printer hard disk is designed for device-specific functionality. This lets the device retain buffered user data from complex print jobs, as well as form data, and font data.
  • Page 82: Erasing Printer Hard Disk Memory

    Using MS810n, MS810dn, MS811n, MS811dn, MS812dn Press the up or down arrow button until Wipe All Settings appears. The printer will restart several times during this process. Note: Wipe All Settings securely removes device settings, solutions, jobs, and passwords from the printer memory.
  • Page 83: Configuring Printer Hard Disk Encryption

    Using MS810n, MS810dn, MS811n, MS811dn, MS812dn Configuring printer hard disk encryption Enable hard disk encryption to prevent loss of sensitive data in the event the printer or its hard disk is stolen. Note: Some printer models may not have a printer hard disk installed. Using the Embedded Web Server Open a Web browser, and then type the printer IP address in the address field.
  • Page 84: Finding Printer Security Information

    You can also see the Embedded Web Server — Security: Administrator’s Guide for additional information: Go to www.lexmark.com, and then navigate to Support & Downloads > select your printer. Click the Manuals tab, and then select Embedded Web Server — Security: Administrator’s Guide.
  • Page 85: Using Ms810De

    CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are using multiple input options. If you purchased a printer with a similar configuration, then you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters.
  • Page 86 Using MS810de The following illustration shows the maximum number of optional finishers and trays that are supported by the printer. For more information on other configurations, visit www.lexmark.com/multifunctionprinters. Hardware option Alternative hardware option Staple finisher • Output expander • 4‑bin mailbox •...
  • Page 87: Using The Printer Control Panel

    Using MS810de The staple, hole punch finisher must not be combined with any other output options. • In a configuration with three optional finishers, the output expander and mailbox may be installed in any order. • In a configuration with two optional finishers: –...
  • Page 88: Understanding The Colors Of The Sleep Button And Indicator Lights

    Using MS810de Use the USB port Connect a flash drive to the printer. Note: Only the front USB port supports flash drives. Understanding the colors of the Sleep button and indicator lights The colors of the Sleep button and indicator lights on the printer control panel signify a certain printer status or condition. Indicator light Printer status The printer is off or in Hibernate mode.
  • Page 89 Using MS810de Touch Change Language Change the primary language of the printer. Bookmarks Create, organize, and save a set of bookmarks (URLs) into a tree view of folders and file links. Note: The tree view does not include bookmarks created within Forms and Favorites, and the ones in the tree are not usable in Forms and Favorites.
  • Page 90: Using The Touch-Screen Buttons

    Using MS810de Using the touch-screen buttons Note: Your home screen may vary, depending on your home screen customization settings, administrative setup, and active embedded solutions. Touch the Radio button Select or clear an item. Up arrow Scroll up. Down arrow Scroll down.
  • Page 91: Setting Up And Using The Home Screen Applications

    Some applications are supported only in select printer models. • There may be additional solutions and applications available for purchase. For more information, go to www.lexmark.com or contact the place where you purchased the printer. Finding the IP address of the computer For Windows users In the Run dialog box, type cmd to open the command prompt.
  • Page 92: Customizing The Home Screen

    Embedded Web Server, see “Accessing the Embedded Web Server” on page For more information on configuring and using the home screen applications, do the following: Go to http://support.lexmark.com. Click Software Solutions, and then select either of the following: • Scan to Network—This lets you find information about the Scan to Network application.
  • Page 93: Setting Up Forms And Favorites

    Note: A later version of this User's Guide may contain a direct link to the Administrator’s Guide of this application. To check for updates of this User’s Guide, go to http://support.lexmark.com. Streamline work processes by letting you quickly find and print frequently used online forms directly from the printer home screen.
  • Page 94: Exporting And Importing A Configuration

    Using MS810de Exporting and importing a configuration You can export configuration settings into a text file, and then import the file to apply the settings to other printers. Open a Web browser, and then type the printer IP address in the address field. Note: View the printer IP address on the printer home screen.
  • Page 95: Loading Paper And Specialty Media

    The largest supported Universal size is 216 x 356 mm (8.5 x 14 inches) for one‑sided and two‑sided printing. • When printing on paper less than 210 mm (8.3 inches) wide, the printer may print at a reduced speed after a period of time to ensure the best print performance.
  • Page 96 Using MS810de • Do not remove trays while a job prints or while Busy appears on the display. Doing so may cause a jam. Squeeze and slide the width guide to the correct position for the size of the paper being loaded until it clicks into place.
  • Page 97 Using MS810de Unlock the length guide, and then squeeze and slide the guide to the correct position for the size of the paper being loaded. Notes: • Lock the length guide for all paper sizes. • Use the paper size indicators at the bottom of the tray to help position the guides.
  • Page 98 Using MS810de Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. Load the paper stack with the printable side facedown. Note: Make sure the paper or envelope is loaded properly. •...
  • Page 99 Using MS810de Without an optional staple finisher With an optional staple finisher Two‑sided printing Two‑sided printing • If you are loading prepunched paper for use with the staple finisher, then make sure the holes on the long edge of the paper are on the right side of the tray. One‑sided printing Two‑sided printing Note: If the holes on the long edge of the paper are on the left side of the tray, then a jam may occur.
  • Page 100 Using MS810de • If you are loading envelopes, then make sure that the flap side is facing up and the envelopes are on the left side of the tray. • Make sure the paper is below the solid line, which is the maximum paper fill indicator. Warning—Potential Damage: Overfilling the tray can cause paper jams.
  • Page 101 Using MS810de • When using card stock, labels, or other types of specialty media, make sure the paper is below the dashed line, which is the alternate paper fill indicator. For custom‑ or Universal‑size paper, adjust the paper guides to lightly touch the sides of the stack, and then lock the length guide.
  • Page 102: Loading The 2100-Sheet Tray

    Using MS810de Loading the 2100‑sheet tray CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed. Pull out the tray. Adjust the width and length guides. Loading A5‑size paper Pull up and slide the width guide to the position for A5.
  • Page 103 Using MS810de Squeeze and slide the length guide to the position for A5 until it clicks into place. Remove the A5 length guide from its holder. Insert the A5 length guide into its designated slot. Note: Press the A5 length guide until it clicks into place.
  • Page 104 Using MS810de Loading A4‑, letter‑, legal‑, Oficio‑, and Folio‑size paper Pull up and slide the width guide to the correct position for the size of the paper being loaded.
  • Page 105 Using MS810de If the A5 length guide is still attached to the length guide, then remove it from its place. If the A5 length guide is not attached, then proceed to step d. Put the A5 length guide in its holder.
  • Page 106 Using MS810de Squeeze the length guide and slide it to the correct position for the size of the paper being loaded until it clicks into place. Flex sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface.
  • Page 107 Using MS810de Without an optional staple finisher With an optional staple finisher One‑sided printing One‑sided printing Two‑sided printing Two‑sided printing • If you are loading prepunched paper for use with the staple finisher, then make sure the holes on the long edge of the paper are on the right side of the tray.
  • Page 108 Using MS810de • Make sure the paper is below the maximum paper fill indicator. Warning—Potential Damage: Overfilling the tray can cause paper jams. Insert the tray. Note: Press the paper stack down while inserting the tray.
  • Page 109: Loading The Multipurpose Feeder

    Using MS810de From the printer control panel, set the paper size and type in the Paper menu to match the paper loaded in the tray. Note: Set the correct paper size and type to avoid paper jams and print quality problems. Loading the multipurpose feeder Pull down the multipurpose feeder door.
  • Page 110 Using MS810de Pull the multipurpose feeder extender. Note: Guide the extender gently so that the multipurpose feeder is fully extended and open. Slide the width guide to the correct position for the size of the paper being loaded. Note: Use the paper size indicators on the bottom of tray to help position the guides.
  • Page 111 Using MS810de Prepare the paper or specialty media for loading. • Flex sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. • Hold transparencies by the edges, and then fan them.
  • Page 112 Using MS810de • There are different ways of loading letterhead depending on whether an optional staple finisher is installed or not. Without an optional staple finisher With an optional staple finisher One‑sided printing One‑sided printing Two‑sided printing Two‑sided printing • If you are loading prepunched paper for use with the staple finisher, then make sure the holes on the long edge of the paper are on the right side of the tray.
  • Page 113 Using MS810de • Load envelopes with the flap side down and on the left of the multipurpose feeder. Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self‑stick adhesives. These envelopes may severely damage the printer. •...
  • Page 114: Linking And Unlinking Trays

    Using MS810de Linking and unlinking trays Linking and unlinking trays Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
  • Page 115: Printing

    Using MS810de Touch Touch Custom Types, and then verify that the new custom paper type name has replaced the custom name. Assigning a custom paper type Using the Embedded Web Server Assign a custom paper type name to a tray when linking or unlinking trays. Open a Web browser, and then type the printer IP address in the address field.
  • Page 116 Using MS810de Printing a document From the Paper menu on the printer control panel, set the paper type and size to match the paper loaded. Send the print job: For Windows users With a document open, click File > Print. Click Properties, Preferences, Options, or Setup.
  • Page 117: Printing From A Flash Drive Or Mobile Device

    Using MS810de Printing from a flash drive or mobile device Printing from a flash drive Notes: • Before printing an encrypted PDF file, you will be prompted to type the file password from the printer control panel. • You cannot print files for which you do not have printing permissions. Insert a flash drive into the USB port.
  • Page 118 Printing from a mobile device To download a compatible mobile printing application, visit www.lexmark.com/mobile. Note: Mobile printing applications may also be available from your mobile device manufacturer. Supported flash drives and file types Notes: •...
  • Page 119: Printing Confidential And Other Held Jobs

    Using MS810de Recommended flash drives File type Documents: • Lexar JumpDrive FireFly (512MB and 1GB) • .pdf • SanDisk Cruzer Micro (512MB and 1GB) • .xps • Sony Micro Vault Classic (512MB and 1GB) Images: • .dcx • .gif • .jpeg or .jpg •...
  • Page 120: Printing Information Pages

    Using MS810de Touch Printing confidential and other held jobs Note: Confidential and Verify print jobs are automatically deleted from memory after printing. Repeat and Reserve jobs are held in the printer until you delete them. For Windows users With a document open, click File > Print. Click Properties, Preferences, Options, or Setup.
  • Page 121: Canceling A Print Job

    This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced system support tasks, see the Networking Guide on the Software and Documentation CD or the Embedded Web Server — Security: Administrator's Guide on the Lexmark support Web site at http://support.lexmark.com. Checking the virtual display Open a Web browser, and then type the printer IP address in the address field.
  • Page 122: Configuring Supply Notifications From The Embedded Web Server

    Using MS810de • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Check the virtual display that appears at the top left corner of the screen. The virtual display works as an actual display would work on a printer control panel. Configuring supply notifications from the Embedded Web Server You can determine how you would like to be notified when supplies run nearly low, low, very low, or reach their end‑of‑life by setting the selectable alerts.
  • Page 123: Copying Printer Settings To Other Printers

    Using MS810de Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Click Settings >...
  • Page 124: Printing A Network Setup Page

    Using MS810de Printing a network setup page If the printer is attached to a network, then print a network setup page to verify the network connection. This page also provides important information that aids network printing configuration. From the home screen, navigate to: >...
  • Page 125 Using MS810de Select a setting. Use the factory default settings for all settings associated with Eco‑Mode. Notes: • Settings that were changed when other modes were selected are reset to the factory default settings. • Off supports the performance specifications of the printer. Energy Reduce energy use, especially when the printer is idle.
  • Page 126 Using MS810de Reduce printer noise. Notes: • Print jobs process at a reduced speed. • Printer engine motors do not start until a document is ready to print. There is a short delay before the first page is printed. • The alarm control and cartridge alarm sounds are turned off.
  • Page 127: Restoring Factory Default Settings

    Using MS810de Using Hibernate mode Hibernate is an ultra‑low‑power saving mode. Notes: • Three days is the default amount of time before the printer enters Hibernate mode. • Make sure to wake the printer from Hibernate mode before sending a print job. A hard reset or a long press of the Sleep button wakes the printer from Hibernate mode.
  • Page 128: Securing The Printer

    Using MS810de If you want a more comprehensive method of restoring the printer factory default settings, then perform the Wipe All Settings option. For more information, see “Erasing non‑volatile memory” on page 129. Warning—Potential Damage: Restoring factory defaults returns most printer settings to the original factory default settings.
  • Page 129 Using MS810de Type of memory Description Hard disk memory Some printers have a hard disk drive installed. The printer hard disk is designed for device-specific functionality. This lets the device retain buffered user data from complex print jobs, as well as form data, and font data. Erase the content of any installed printer memory in the following circumstances: •...
  • Page 130 Using MS810de The printer will perform a power‑on reset, and then return to normal operating mode. Erasing printer hard disk memory Notes: • Some printer models may not have a printer hard disk installed. • Configuring Erase Temporary Data Files in the printer menus lets you remove residual confidential material left by print jobs by securely overwriting files that have been marked for deletion.
  • Page 131 You can also see the Embedded Web Server — Security: Administrator’s Guide for additional information: Go to www.lexmark.com, and then navigate to Support & Downloads > select your printer. Click the Manuals tab, and then select Embedded Web Server — Security: Administrator’s Guide.
  • Page 132: Using Ms812De

    CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are using multiple input options. If you purchased a printer with a similar configuration, then you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters.
  • Page 133 Using MS812de The following illustration shows the maximum number of optional finishers and trays that are supported by the printer. For more information on other configurations, visit www.lexmark.com/multifunctionprinters. Hardware option Alternative hardware option Staple finisher • Output expander • 4‑bin mailbox •...
  • Page 134: Using The Printer Control Panel

    Using MS812de The staple, hole punch finisher must not be combined with any other output options. • In a configuration with three optional finishers, the output expander and mailbox may be installed in any order. • In a configuration with two optional finishers: –...
  • Page 135: Understanding The Colors Of The Sleep Button And Indicator Lights

    Using MS812de Use the USB port Connect a USB Bluetooth adapter or a flash drive to the printer. Note: Only the front USB port supports flash drives. Understanding the colors of the Sleep button and indicator lights The colors of the Sleep button and indicator lights on the printer control panel signify a certain printer status or condition. Indicator light Printer status The printer is off or in Hibernate mode.
  • Page 136: Using The Touch-Screen Buttons

    Using MS812de Touch Search Held Jobs Search current held jobs. Held Jobs Display all current held jobs. Forms and Favorites Access frequently used online forms. Eco‑Settings Adjust energy consumption, noise, toner and paper usage. Menus Access printer menus. Note: These menus are available only when the printer is in Ready state. Status message bar •...
  • Page 137 Using MS812de Touch Left arrow Scroll to the left. Right arrow Scroll to the right. Up arrow Scroll up. Down arrow Scroll down. Submit Submit changes made in the printer settings. Back Return to the previous screen. Home Return to the home screen.
  • Page 138 Using MS812de Touch Tips Open a context-sensitive Help dialog on the printer control panel. Other touch-screen buttons Touch Accept Save settings. Cancel • Cancel an action or a selection. • Leave a screen and return to the previous screen without saving changes. Increase Select a higher value.
  • Page 139: Setting Up And Using The Home Screen Applications

    Some applications are supported only in select printer models. • There may be additional solutions and applications available for purchase. For more information, go to www.lexmark.com or contact the place where you purchased the printer. Finding the IP address of the computer For Windows users In the Run dialog box, type cmd to open the command prompt.
  • Page 140: Customizing The Home Screen

    Embedded Web Server, see “Accessing the Embedded Web Server” on page For more information on configuring and using the home screen applications, do the following: Go to http://support.lexmark.com. Click Software Solutions, and then select either of the following: • Scan to Network—This lets you find information about the Scan to Network application.
  • Page 141 Note: A later version of this User's Guide may contain a direct link to the Administrator’s Guide of this application. To check for updates of this User’s Guide, visit http://support.lexmark.com. Quickly find and print frequently used online forms directly from the printer home screen.
  • Page 142: Exporting And Importing A Configuration

    Using MS812de Exporting and importing a configuration You can export configuration settings into a text file, and then import the file to apply the settings to other printers. Open a Web browser, and then type the printer IP address in the address field. Note: View the printer IP address on the printer home screen.
  • Page 143: Loading Paper And Specialty Media

    The largest supported Universal size is 216 x 356 mm (8.5 x 14 inches) for one‑sided and two‑sided printing. • When printing on paper less than 210 mm (8.3 inches) wide, the printer may print at a reduced speed after a period of time to ensure the best print performance.
  • Page 144: Loading The 250- Or 550-Sheet Tray

    Using MS812de Loading the 250‑ or 550‑sheet tray CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed. Pull out the tray. Notes: • When loading folio‑, legal‑, or Oficio‑size paper, lift the tray slightly and then pull it out completely. •...
  • Page 145 Using MS812de Squeeze and slide the width guide to the correct position for the size of the paper being loaded until it clicks into place. Note: Use the paper size indicators at the bottom of the tray to help position the guides.
  • Page 146 Using MS812de Unlock the length guide, and then squeeze and slide the guide to the correct position for the size of the paper being loaded. Notes: • Lock the length guide for all paper sizes. • Use the paper size indicators at the bottom of the tray to help position the guides.
  • Page 147 Using MS812de Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. Load the paper stack with the printable side facedown. Note: Make sure the paper or envelope is loaded properly. •...
  • Page 148 Using MS812de • Do not slide the paper into the tray. Load paper as shown in the illustration. • If you are loading envelopes, then make sure that the flap side is facing up and the envelopes are on the left side of the tray.
  • Page 149 Using MS812de • Make sure the paper is below the solid line, which is the maximum paper fill indicator. Warning—Potential Damage: Overfilling the tray can cause paper jams.
  • Page 150 Using MS812de • When using card stock, labels, or other types of specialty media, make sure the paper is below the dashed line, which is the alternate paper fill indicator. For custom‑ or Universal‑size paper, adjust the paper guides to lightly touch the sides of the stack, and then lock the length guide.
  • Page 151: Loading The 2100-Sheet Tray

    Using MS812de Loading the 2100‑sheet tray CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed. Pull out the tray. Adjust the width and length guides. Loading A5‑size paper Pull up and slide the width guide to the position for A5.
  • Page 152 Using MS812de Squeeze and slide the length guide to the position for A5 until it clicks into place. Remove the A5 length guide from its holder. Insert the A5 length guide into its designated slot. Note: Press the A5 length guide until it clicks into place.
  • Page 153 Using MS812de Loading A4‑, letter‑, legal‑, oficio‑, and folio‑size paper Pull up and slide the width guide to the correct position for the size of the paper being loaded.
  • Page 154 Using MS812de If the A5 length guide is still attached to the length guide, then remove it from its place. If the A5 length guide is not attached, then proceed to step d. Put the A5 length guide in its holder.
  • Page 155 Using MS812de Squeeze the length guide and slide it to the correct position for the size of the paper being loaded until it clicks into place. Flex sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface.
  • Page 156 Using MS812de Without an optional staple finisher With an optional staple finisher One‑sided printing One‑sided printing Two‑sided printing Two‑sided printing • If you are loading prepunched paper for use with the staple finisher, then make sure the holes on the long edge of the paper are on the right side of the tray.
  • Page 157 Using MS812de • Make sure the paper is below the maximum paper fill indicator. Warning—Potential Damage: Overfilling the tray can cause paper jams. Insert the tray. Note: Press the paper stack down while inserting the tray.
  • Page 158: Loading The Multipurpose Feeder

    Using MS812de From the printer control panel, set the paper size and type in the Paper menu to match the paper loaded. Note: Set the correct paper size and type to avoid paper jams and print quality problems. Loading the multipurpose feeder Pull down the multipurpose feeder door.
  • Page 159 Using MS812de Using the handle, pull the multipurpose feeder extender. Note: Guide the extender gently so that the multipurpose feeder is fully extended and open. Slide the width guide to the correct position for the size of the paper being loaded. Note: Use the paper size indicators on the bottom of tray to help position the guides.
  • Page 160 Using MS812de Prepare the paper or specialty media for loading. • Flex sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. • Hold transparencies by the edges, and then fan them.
  • Page 161 Using MS812de • There are different ways of loading letterhead depending on whether an optional staple finisher is installed or not. Without an optional staple finisher With an optional staple finisher One‑sided printing One‑sided printing Two‑sided printing Two‑sided printing • If you are loading prepunched paper for use with the staple finisher, then make sure the holes on the long edge of the paper are on the right side of the tray.
  • Page 162 Using MS812de • Load envelopes with the flap side down and on the left of the multipurpose feeder. Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self‑stick adhesives. These envelopes may severely damage the printer. •...
  • Page 163: Linking And Unlinking Trays

    Using MS812de Linking and unlinking trays Linking and unlinking trays Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
  • Page 164: Printing

    Using MS812de Touch Submit. Touch Custom Types, and then verify if the new custom paper type name has replaced the custom name. Assigning a custom paper type Using the Embedded Web Server Assign a custom paper type name to a tray when linking or unlinking trays. Open a Web browser, and then type the printer IP address in the address field.
  • Page 165 Using MS812de Printing a document From the printer control panel, set the paper type and size to match the paper loaded. Send the print job: For Windows users With a document open, click File > Print. Click Properties, Preferences, Options, or Setup. Adjust the settings, if necessary.
  • Page 166: Printing From A Flash Drive Or Mobile Device

    Using MS812de Printing from a flash drive or mobile device Printing from a flash drive Notes: • Before printing an encrypted PDF file, you will be prompted to type the file password from the printer control panel. • You cannot print files for which you do not have printing permissions. Insert a flash drive into the USB port.
  • Page 167 Printing from a mobile device To download a compatible mobile printing application, visit www.lexmark.com/mobile. Note: Mobile printing applications may also be available from your mobile device manufacturer. Supported flash drives and file types Notes: •...
  • Page 168: Printing Confidential And Other Held Jobs

    Using MS812de Recommended flash drives File type Documents: • Lexar JumpDrive FireFly (512MB and 1GB) • .pdf • SanDisk Cruzer Micro (512MB and 1GB) • .xps • Sony Micro Vault Classic (512MB and 1GB) Images: • .dcx • .gif • .jpeg or .jpg •...
  • Page 169: Printing Information Pages

    Using MS812de Printing confidential and other held jobs Note: Confidential and Verify print jobs are automatically deleted from memory after printing. Repeat and Reserve jobs are held in the printer until you delete them. For Windows users With a document open, click File > Print. Click Properties, Preferences, Options, or Setup.
  • Page 170: Canceling A Print Job

    This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced system support tasks, see the Networking Guide on the Software and Documentation CD or the Embedded Web Server — Security: Administrator's Guide on the Lexmark support Web site at http://support.lexmark.com. Checking the virtual display Open a Web browser, and then type the printer IP address in the address field.
  • Page 171: Configuring Supply Notifications From The Embedded Web Server

    Using MS812de • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Check the virtual display that appears in the top left corner of the screen. The virtual display works as an actual display would work on a printer control panel. Configuring supply notifications from the Embedded Web Server You can determine how you would like to be notified when supplies run nearly low, low, very low, or reach their end‑of‑life by setting the selectable alerts.
  • Page 172: Copying Printer Settings To Other Printers

    Using MS812de Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Click Settings >...
  • Page 173: Printing A Network Setup Page

    Using MS812de Printing a network setup page If the printer is attached to a network, then print a network setup page to verify the network connection. This page also provides important information that aids network printing configuration. From the home screen, navigate to: >...
  • Page 174 Using MS812de • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Click Settings > General Settings > Eco‑Mode. Select a setting. Use the factory default settings for all settings associated with Eco‑Mode. Notes: •...
  • Page 175 Using MS812de Reduce printer noise. Notes: • Print jobs process at a reduced speed. • Printer engine motors do not start until a document is ready to print. There is a short delay before the first page is printed. • The alarm control and cartridge alarm sounds are turned off.
  • Page 176: Restoring Factory Default Settings

    Using MS812de Using Hibernate mode Hibernate is an ultra‑low‑power operating mode. Notes: • Three days is the default amount of time before the printer enters Hibernate mode. • Make sure to wake the printer from Hibernate mode before sending a print job. A hard reset or a long press of the Sleep button wakes the printer from Hibernate mode.
  • Page 177: Securing The Printer

    Using MS812de Warning—Potential Damage: Restoring factory defaults returns most printer settings to the original factory default settings. Exceptions include the display language, custom sizes and messages, and network/port menu settings. All downloads stored in the RAM are deleted. Downloads stored in the flash memory or in a printer hard disk are not affected.
  • Page 178 Using MS812de Erase the content of any installed printer memory in the following circumstances: • The printer is being decommissioned. • The printer hard disk is being replaced. • The printer is being moved to a different department or location. •...
  • Page 179 Using MS812de Erasing printer hard disk memory Notes: • Some printer models may not have a printer hard disk installed. • Configuring Erase Temporary Data Files in the printer menus lets you remove residual confidential material left by print jobs by securely overwriting files that have been marked for deletion. Using the printer control panel Turn off the printer.
  • Page 180 You can also see the Embedded Web Server — Security: Administrator’s Guide for additional information: Go to www.lexmark.com, and then navigate to Support & Downloads > select your printer. Click the Manuals tab, and then select Embedded Web Server — Security: Administrator’s Guide.
  • Page 181: Paper And Specialty Media Guide

    The printer may print at a reduced speed to prevent damage to the fuser. • For more information on card stock and labels, see the Card Stock & Label Guide on the Lexmark support Web site at http://support.lexmark.com. Using specialty media Tips on using card stock Card stock is heavy, single‑ply specialty media.
  • Page 182: Paper Guidelines

    • Print samples on labels being considered for use before buying large quantities. • For more information on label printing, characteristics, and design, see the Card Stock & Label Guide on the Lexmark Web site at http://support.lexmark.com. • Use labels designed specifically for laser printers.
  • Page 183: Moisture Content

    Paper and specialty media guide Weight The printer trays and multipurpose feeder can automatically feed paper weights between 60–176 g/m (16–47‑lb) grain long paper. The 2100‑sheet tray can automatically feed paper weights up to 60–135 g/m (16–36‑lb) grain long paper. Paper lighter than 60 g/m (16 lb) might not be stiff enough to feed properly, and may cause jams.
  • Page 184: Selecting Preprinted Forms And Letterhead

    Lexmark concerns itself with the responsible use of paper in general based on life cycle assessments of its products. To gain a better understanding of the impact of printers on the environment, the company commissioned a number of life cycle assessments and found that paper was identified as the primary contributor (up to 80%) of carbon emissions caused throughout the entire life of a device (from design to end-of-life).
  • Page 185: Storing Paper

    In addition, the company encourages purchasing paper from suppliers who demonstrate their commitment to sustainable forestry practices. Lexmark does not endorse specific suppliers, although a converter’s product list for special applications is maintained. However, the following paper choice guidelines will help alleviate the environmental impact of printing: Minimize paper consumption.
  • Page 186: Supported Paper Sizes, Types, And Weights

    “Tips on using transparencies” on page 182. Paper sizes supported by the printer Note: When printing on paper less than 210 mm (8.3 inches) wide, the printer may print at a reduced speed after a period of time to ensure the best print performance. Dimensions...
  • Page 187 Paper and specialty media guide Dimensions Standard or Optional Multipurpose Duplex Paper size optional 250‑ or 2100‑sheet tray feeder 550‑sheet tray JIS B5 182 x 257 mm (7.2 x 10.1 in.) Letter 216 x 279 mm (8.5 x 11 in.) Legal 216 x 356 mm (8.5 x 14 in.)
  • Page 188 The finisher stacks the paper but does not staple or punch holes in it. The finisher stacks and staples the paper but does not punch holes in it. The finisher staples the paper if its width is from 210 mm (8.27 in.) to 217 mm (8.54 in.).
  • Page 189 Paper and specialty media guide Supported paper types and weights Paper type Paper weight 4‑bin mailbox Output expander Staple finisher Staple, hole punch and high‑capacity finisher output expander Plain Paper 90–176 g/m (24–47 lb bond) 60–90 g/m (16–24 lb bond) Card Stock 163 g/m (90 Ib index)
  • Page 190 Paper and specialty media guide Paper type Paper weight 4‑bin mailbox Output expander Staple finisher Staple, hole punch and high‑capacity finisher output expander Preprinted 90–176 g/m (24–47 lb bond) 60–90 g/m (16–24 lb bond) Colored Paper 90–176 g/m (24–47 lb bond) 60–90 g/m (16–24 lb bond) Light paper...
  • Page 191: Understanding The Printer Menus

    Understanding the printer menus Understanding the printer menus Menus list Paper Menu Reports Network/Ports Default Source Menu Settings Page Active NIC Paper Size/Type Device Statistics Standard Network Configure MP Stapler Test Standard USB Substitute Size Network Setup Page Parallel [x] Paper Texture Profiles List Serial [x]...
  • Page 192: Paper Menu

    Understanding the printer menus Paper menu Default Source menu Default Source Set a default paper source for all print jobs. Tray [x] Notes: Multipurpose Feeder • Tray 1 (standard tray) is the factory default setting. MP Feeder • From the Paper menu, set Configure MP to "Cassette" for Multipurpose Manual Paper Feeder or MP Feeder to appear as a menu setting.
  • Page 193 Understanding the printer menus Tray [x] Type Specify the paper type loaded in each tray. Plain Paper Notes: Card Stock • Plain Paper is the factory default setting for Tray 1. Custom Type [x] is Transparency the factory default setting for all other trays. Recycled •...
  • Page 194 Understanding the printer menus MP Feeder Type Specify the paper type loaded in the multipurpose feeder. Plain Paper Notes: Card Stock • Plain Paper is the factory default setting. Transparency • From the Paper menu, set Configure to “Cassette” for MP Feeder Type Recycled to appear as a menu.
  • Page 195: Configure Mp Menu

    Understanding the printer menus Manual Envelope Size Specify the envelope size being manually loaded. 7 3/4 Envelope Note: 10 Envelope is the U.S. factory default setting. DL Envelope is the 9 Envelope international factory default setting. 10 Envelope DL Envelope C5 Envelope B5 Envelope Other Envelope...
  • Page 196: Paper Texture Menu

    Understanding the printer menus Paper Texture menu Plain Texture Specify the relative texture of the plain paper loaded in a specific tray. Smooth Note: Normal is the factory default setting. Normal Rough Card Stock Texture Specify the relative texture of the card stock loaded in a specific tray. Smooth Notes: Normal...
  • Page 197: Paper Weight Menu

    Understanding the printer menus Preprinted Texture Specify the relative texture of the preprinted paper loaded in a specific tray. Smooth Note: Normal is the factory default setting. Normal Rough Colored Texture Specify the relative texture of the colored paper loaded in a specific tray. Smooth Note: Normal is the factory default setting.
  • Page 198 Understanding the printer menus Labels Weight Specify the relative weight of the labels loaded. Light Note: Normal is the factory default setting. Normal Heavy Vinyl Labels Weight Specify the relative weight of the vinyl labels loaded. Light Note: Normal is the factory default setting. Normal Heavy Bond Weight...
  • Page 199: Paper Loading Menu

    Understanding the printer menus Custom [x] Weight Specify the relative weight of the custom paper loaded. Light Notes: Normal • Normal is the factory default setting. Heavy • The options appear only when the custom type is supported. Paper Loading menu Card Stock Loading Determine and set two-sided printing for all print jobs with Card Stock as the paper type.
  • Page 200: Custom Types Menu

    Understanding the printer menus Heavy Loading Determine and set two-sided printing for all print jobs with Heavy as the paper type. Duplex Rough/Cotton Loading Determine and set two-sided printing for all print jobs with Rough or Cotton as the paper type. Duplex Custom [x] Loading Determine and set two-sided printing for all print jobs with Custom [x]...
  • Page 201: Custom Bin Names Menu

    Understanding the printer menus Custom Bin Names menu Note: This menu appears only in touch‑screen printer models. Standard Bin Specify a custom name for the standard bin. Bin [x] Specify a custom name for Bin [x]. Universal Setup menu Units of Measure Identify the units of measure.
  • Page 202: Bin Setup Menu

    Understanding the printer menus Bin Setup menu Output Bin Specify the default bin. Standard Bin Notes: Bin [x] • If multiple bins are assigned the same name, then the name appears only once in the menu. • Standard Bin is the factory default setting. Configure Bins Specify configuration options for bins.
  • Page 203: Reports Menu

    Understanding the printer menus Assign Type/Bin Select a bin for each supported paper type. Plain Paper Bin For each type, select the following options: Card Stock Bin Disabled Transparency Bin Standard Bin Recycled Bin Bin [x] Labels Bin Notes: Vinyl Labels Bin •...
  • Page 204: Network/Ports Menu

    Understanding the printer menus Profiles List Print a list of profiles stored in the printer. Note: This menu item appears only when LDSS is enabled. Print Fonts Print a report of all the fonts available for the printer language currently set in the printer.
  • Page 205 Understanding the printer menus PS SmartSwitch Set the printer to automatically switch to PS emulation when a print job requires it, regardless of the default printer language. Notes: • On is the factory default setting. • If PS SmartSwitch is disabled, then the printer does not examine incoming data and it uses the default printer language specified in the Setup menu.
  • Page 206: Network Card Menu

    Understanding the printer menus Standard Network Setup OR Show and set the printer network settings. Network [x] Setup Note: The Wireless menu appears only when the printer is connected to a wireless Reports network. Network Card TCP/IP IPv6 Wireless AppleTalk Reports menu To access the menu, navigate to either of the following: •...
  • Page 207: Tcp/Ip Menu

    Understanding the printer menus TCP/IP menu To access the menu, navigate to either of the following: • Network/Ports > Standard Network > Standard Network Setup > TCP/IP • Network/Ports > Network [x] > Network [x] Setup > TCP/IP Note: This menu is available only in network printers or printers attached to print servers. Set Hostname Set the current TCP/IP host name.
  • Page 208: Ipv6 Menu

    Understanding the printer menus Backup DNS Server Address View or change the backup DNS server addresses. Backup DNS Server Address 2 Backup DNS Server Address 3 Enable HTTPS View or change the current HTTPS setting. Note: Yes is the factory default setting. IPv6 menu To access the menu, navigate to either of the following: •...
  • Page 209: Appletalk Menu

    Understanding the printer menus Wi‑Fi Protected Setup Establish a wireless network and enable network security. Start Push Button Method Notes: Start PIN Method • Start Push Button Method connects the printer to a wireless network when buttons on both the printer and the access point (wireless router) are pressed within a given period of time.
  • Page 210: Standard Usb Menu

    Understanding the printer menus View Address Show the assigned AppleTalk address. Note: The AppleTalk address can be changed only from the Embedded Web Server. Set Zone Provide a list of AppleTalk zones available on the network. [list of zones available on the network] Note: The default zone for the network is the factory default setting.
  • Page 211 Understanding the printer menus USB Buffer Set the size of the USB input buffer. Disabled Notes: Auto • Auto is the factory default setting. 3K to [maximum size allowed] • Disabled turns off job buffering. Any jobs already buffered on the printer hard disk are printed before normal processing resumes.
  • Page 212 Understanding the printer menus PCL SmartSwitch Set the printer to automatically switch to PCL emulation when a print job received through a serial port requires it, regardless of the default printer language. Notes: • On is the factory default setting. •...
  • Page 213 Understanding the printer menus Advanced Status Enable bidirectional communication through the parallel port. Notes: • On is the factory default setting. • Off disables parallel port negotiation. Protocol Specify the parallel port protocol. Standard Notes: Fastbytes • Fastbytes is the factory default setting. It provides compatibility with most existing parallel ports and is the recommended setting.
  • Page 214 Understanding the printer menus PCL SmartSwitch Set the printer to automatically switch to PCL emulation when a print job received through a serial port requires it, regardless of the default printer language. Notes: • On is the factory default setting. •...
  • Page 215 Understanding the printer menus Job Buffering Temporarily store print jobs on the printer hard disk before printing. Notes: • Off is the factory default setting. The printer does not buffer print jobs on the Auto printer hard disk. • On buffers print jobs on the printer hard disk. •...
  • Page 216: Smtp Setup Menu

    Understanding the printer menus Parity Set the parity for serial input and output data frames. Even Note: None is the factory default setting. None Ignore Honor DSR Determine whether the printer uses the DSR Signal. Notes: • Off is the factory default setting. •...
  • Page 217: Security Menu

    Understanding the printer menus Device‑Initiated E‑mail Specify what credentials will be used when communicating to the SMTP server. Some SMTP servers require credentials to send an e-mail. None Use Device SMTP Credentials Notes: User‑Initiated E‑mail • None is the factory default setting for Device‑Initiated E‑mail and None User‑Initiated E‑mail.
  • Page 218: Miscellaneous Security Settings Menu

    Understanding the printer menus Edit Access Controls Control access to printer menus, firmware updates, held jobs, and other access points. Administrative Menus Function Access Management Solutions Cancel jobs at the Device Miscellaneous Security Settings menu Note: This menu appears only in touch‑screen printer models. Login Restrictions Limit the number and time frames of failed login attempts from the printer control panel before all users are locked out.
  • Page 219 Understanding the printer menus Confidential Job Expiration Limit the amount of time a confidential print job stays in the printer before it is deleted. Notes: 1 hour • If the “Confidential Job Expiration” setting is changed while confidential print jobs 4 hours reside in the printer RAM or printer hard disk, then the expiration time for those print 24 hours...
  • Page 220: Security Audit Log Menu

    Understanding the printer menus Automatic Method Mark all disk space used by a previous print job. This method does not permit the file system to reuse this space until it has been cleared. Single pass Multiple pass Notes: • “Single pass” is the factory default setting. •...
  • Page 221 Understanding the printer menus Manually Set Date and Time Enter the date and time. [input date/time] Notes: • For touch‑screen printer models, date and time are set in YYYY-MM-DD HH:MM format. • Manually setting the date and time sets Enable NTP to No. •...
  • Page 222: Settings Menu

    Understanding the printer menus Settings menu General Settings General Settings menu Display Language Set the language of the text that appears on the printer display. English Note: Not all languages are available for all printer models. Francais Deutsch Italiano Espanol Dansk Norsk Nederlands...
  • Page 223 Understanding the printer menus Eco-Mode Minimize the use of energy, paper, or specialty media. Notes: Energy • For touch‑screen printer models, touch Eco‑Mode, and then Energy/Paper select from the options. Paper • Off is the factory default setting. Off resets the printer to its factory default settings.
  • Page 224 Understanding the printer menus Keyboard Specify a language and custom key information for the control panel keyboard. The additional tabs enable access to accent marks Keyboard Type and symbols from the keypad on the control panel. English Francais Notes: Francais Canadien •...
  • Page 225 Understanding the printer menus Displayed Information Specify what is displayed on the upper left and right corners of the control panel. Left side For the Left side and Right side options, select from the following Right side options: None IP Address Hostname Contact Name Location...
  • Page 226 Understanding the printer menus Displayed Information (continued) Customize the displayed information for Paper Jam, Load Paper, and Service Errors. Paper Jam Select from the following options: Load Paper Display Service Errors Message to Display Default Alternate Default [text entry] Alternate [text entry] Notes: •...
  • Page 227 Understanding the printer menus Time Format Format the printer time. 12 hour A.M./P.M. Note: This menu appears only in touch‑screen printer models. 24 hour clock Screen Brightness Specify the brightness of the display. 20–100 Notes: • This menu appears only in touch‑screen printer models. •...
  • Page 228 Understanding the printer menus Location Specify the location of the printer. Notes: • This menu appears only in touch‑screen printer models. • The location will be stored on the Embedded Web Server. Alarms Set an alarm to sound when the printer requires user intervention. Alarm Control For each alarm type, select from the following options: Cartridge Alarm...
  • Page 229 Understanding the printer menus Timeouts Set the amount of time the printer waits before it enters Hibernate mode. Hibernate Timeout Disabled Notes: 20 minutes • When the Hibernate Timeout timer expires, the printer uses 1 hour Ethernet connection to check the value of Hibernate 2 hours Timeout on Connection.
  • Page 230 Understanding the printer menus Timeouts Set the amount of time the printer waits for user intervention before it holds jobs that require unavailable resources and Job Hold Timeout continues to print other jobs in the print queue. 5–255 sec Notes: •...
  • Page 231 Understanding the printer menus Print Recovery Let the printer successfully print a page that may not have printed otherwise. Page Protect Notes: • Off is the factory default setting. Off prints a partial page when there is not enough memory to print the whole page. •...
  • Page 232: Flash Drive Menu

    Understanding the printer menus Export Configuration Package Export the printer configuration package to a flash drive. Export Note: The configuration package cannot be exported unless a flash drive is attached to the printer. Flash Drive Menu Print Settings menu Copies Specify a default number of copies for each print job.
  • Page 233 Understanding the printer menus Hole Punch Mode Specify the number of holes to be made on the prints. 2 holes Notes: 3 holes • “3 holes” is the U.S. factory default setting. “4 holes” is the international 4 holes factory default setting. •...
  • Page 234: Print Settings

    Understanding the printer menus Separator Sheets Specify if blank separator sheets are inserted. Notes: Between Copies • Off is the factory default setting. Between Jobs • Between Copies inserts a blank sheet between each copy of a print job if Between Pages Collate is set to “(1,2,3) (1,2,3).”...
  • Page 235 Understanding the printer menus Job Waiting Determine if print jobs are removed from the print queue when they require unavailable printer options or custom settings. These print jobs are stored in a separate print queue, so other jobs print normally. When the missing information or options, or both are obtained, the stored jobs print.
  • Page 236: Finishing Menu

    Understanding the printer menus Print All Order Specify the order in which held and confidential jobs are printed when Print All is selected. Alphabetical Oldest First Notes: Newest First • This menu appears only in touch‑screen printer models. • Alphabetical is the factory default setting. Finishing menu Sides (Duplex) Specify whether two‑sided (duplex) printing is set as the default for all print jobs.
  • Page 237 Understanding the printer menus Separator Sheets Specify whether blank separator sheets are inserted. Notes: Between Copies • Off is the factory default setting. Between Jobs • Between Copies inserts a blank sheet between each copy of a print job if Between Pages Collate is set to “(1,2,3) (1,2,3).”...
  • Page 238 Understanding the printer menus Staple Job Specify whether printed output is stapled. Notes: • Off is the factory default setting. • This menu appears only when a supported staple finisher is installed. Run Stapler Test Print a report that confirms that the staple finisher is functioning properly. Note: This menu appears only when a supported staple finisher is installed.
  • Page 239: Quality Menu

    Understanding the printer menus Quality menu Print Resolution Specify the printed output resolution in dots per inch. 300 dpi Note: 600 dpi is the factory default setting. 600 dpi 1200 dpi 1200 Image Q 2400 Image Q Pixel Boost Enable more pixels to print in clusters for clarity, in order to enhance images horizontally or vertically, or to enhance fonts.
  • Page 240 Understanding the printer menus Job Accounting Log Determine and set if the printer creates a log of the print jobs it receives. Note: Off is the factory default setting. Job Accounting Utilities Print and delete log files or export them to a flash drive. Accounting Log Frequency Determine and set how often a log file is created.
  • Page 241: Utilities Menu

    Understanding the printer menus Log File Prefix Specify the prefix you want for the log file name. Note: The current host name defined in the TCP/IP menu is used as the default log file prefix. Utilities menu Remove Held Jobs Delete confidential and held jobs from the printer hard disk.
  • Page 242: Postscript Menu

    Understanding the printer menus Coverage Estimator Provide an estimate of the percentage coverage of toner on a page. The estimate is printed on a separate page at the end of each print job. Note: Off is the factory default setting. XPS menu Print Error Pages Print a page containing information on errors, including XML markup errors.
  • Page 243: Pcl Emul Menu

    Understanding the printer menus PCL Emul menu Font Source Specify the set of fonts used by the Font Name menu. Resident Notes: Disk • “Resident” is the factory default setting. Resident shows the factory Download default set of fonts downloaded in the RAM. Flash •...
  • Page 244 Understanding the printer menus PCL Emulation Settings Specify the number of lines that print on each page. Lines per Page Notes: 1–255 • 60 is the US factory default setting. 64 is the international default setting. • The printer sets the amount of space between each line based on the Lines per Page, Paper Size, and Orientation settings.
  • Page 245: Html Menu

    Understanding the printer menus Tray Renumber Display the factory default setting assigned to each tray or feeder. View Factory Defaults MPF Default = 8 T1 Default = 1 T1 Default = 4 T1 Default = 5 T1 Default = 20 T1 Default = 21 Env Default = 6 MPaper Default = 2...
  • Page 246: Image Menu

    Understanding the printer menus Font Size Set the default font size for HTML documents. 1–255 pt Notes: • 12 pt is the factory default setting. • Font size can be increased in 1‑point increments. Scale Scale the default font for HTML documents. 1–400% Notes: •...
  • Page 247: Help Menu

    The Help menu consists of a series of Help pages that are stored in the printer as PDFs. They contain information about using the printer and performing printing tasks. English, French, German, and Spanish translations are stored in the printer. Other translations are available at http://support.lexmark.com. Menu item Description...
  • Page 248: Saving Money And The Environment

    Saving money and the environment Saving money and the environment Lexmark is committed to environmental sustainability and is continually improving its printers to reduce their impact on the environment. We design with the environment in mind, engineer our packaging to reduce materials, and provide collection and recycling programs.
  • Page 249: Recycling

    The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist in your area. When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark will recycle the box.
  • Page 250 Saving money and the environment To return Lexmark cartridges for reuse or recycling, follow the instructions that came with your printer or cartridge and use the prepaid shipping label. You can also do the following: Go to www.lexmark.com/recycle. From the Toner Cartridges section, select your country or region.
  • Page 251: Maintaining The Printer

    Using genuine Lexmark parts and supplies Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third-party supplies or parts may affect the performance, reliability, or life of the printer and its imaging components. Use of third-party supplies or parts can affect warranty coverage.
  • Page 252: Ordering An Imaging Unit

    525H Extra High Yield Toner Cartridge 525X* * This toner cartridge is supported only in MS811n, MS811dn, MS812dn, and MS812de printer models. For more information on countries located in each region, visit www.lexmark.com/regions. Item Regular cartridge Worldwide High Yield Toner Cartridge...
  • Page 253: Ordering Staple Cartridges

    • For more information on replacing the maintenance kit, see the instruction sheet that came with the supply. Lexmark Return Program fuser maintenance kits and part numbers for MS810, MS811, and MS812 Fuser maintenance kit type Part number...
  • Page 254: Storing Supplies

    Maintaining the printer Fuser maintenance kit type Part number Type 07 40X8427 Type 08 40X8428 Type 09 40X8429 Storing supplies Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you are ready to use them.
  • Page 255 Maintaining the printer Pull the cartridge out of the printer using the handle. Unpack the new toner cartridge, then remove the packing material, and then shake the cartridge to redistribute the toner. Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer.
  • Page 256: Replacing The Imaging Unit

    Maintaining the printer Close the multipurpose feeder door and the front cover. Replacing the imaging unit Lift the front cover, and then pull down the multipurpose feeder door.
  • Page 257 Maintaining the printer Pull out the toner cartridge from the printer using the handle. Lift the green handle, and then pull out the imaging unit from the printer. Unpack the new imaging unit, and then shake it. Remove all packing material from the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.
  • Page 258 Maintaining the printer Insert the imaging unit into the printer by aligning the arrows on the side rails of the imaging unit with the arrows on the side rails inside the printer. Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer.
  • Page 259 Maintaining the printer Close the multipurpose feeder door and the front cover. Replacing a staple cartridge Open the stapler door. Pull down the latch of the staple cartridge holder, and then pull the holder out of the finisher.
  • Page 260: Cleaning The Printer Parts

    Maintaining the printer Squeeze both sides of the empty staple case with your fingers, and then remove the staple case from the cartridge. Insert the front side of the new staple case into the staple cartridge, and then push the rear side into the cartridge. Push the staple cartridge into the finisher until it clicks into place.
  • Page 261: Emptying The Hole Punch Box

    Maintaining the printer Dampen a clean, lint-free cloth with water, and use it to wipe the outside of the printer. Warning—Potential Damage: Do not use household cleaners or detergents to prevent damage to the exterior of the printer. Make sure all areas of the printer are dry before sending a new print job. Emptying the hole punch box Pull out the hole punch box.
  • Page 262: Moving The Printer

    Maintaining the printer Insert the emptied hole punch box back into the finisher until it clicks into place. Moving the printer CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely. Before moving the printer CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or printer damage:...
  • Page 263 Maintaining the printer • If the printer does not have a caster base but is configured with optional trays, then remove the trays. Note: Slide the latch on the right side of the optional tray toward the front of the tray until it clicks into place. •...
  • Page 264: Moving The Printer To Another Location

    Maintaining the printer Warning—Potential Damage: Damage to the printer caused by improper moving is not covered by the printer warranty. Moving the printer to another location The printer and its hardware options can be safely moved to another location by following these precautions: •...
  • Page 265: Clearing Jams

    Clearing jams Clearing jams Carefully select paper and specialty media and load them properly to avoid paper jams. For more information, see “Avoiding jams” on page 265. If jams occur, then follow the steps outlined in this chapter. Note: Jam Recovery is set to Auto by default. The printer reprints jammed pages unless the memory required to hold the pages is needed for other printer tasks.
  • Page 266 Clearing jams • Do not slide the paper into the tray. Load paper as shown in the illustration. • Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not pressing tightly against the paper or envelopes. •...
  • Page 267: Understanding Jam Messages And Locations

    Clearing jams • If paper needs to be returned to the mailbox bin, then insert the paper under the bin arm, and then push the paper all the way back. Note: If the paper is not under the bin arm, then a jam occurs due to an overfilled bin. Use recommended paper •...
  • Page 268 Clearing jams Jam location Printer message What to do Staple finisher [x]‑page jam, remove paper, open Remove paper from the stapler bin, open the stapler stapler door. Leave paper in bin. [455– door, then remove the staple cartridge, and then 457] remove the jammed staples.
  • Page 269: [X]-Page Jam, Lift Front Cover To Remove Cartridge. [200-201]

    Clearing jams Jam location Printer message What to do Upper door and rear [x]‑page jam, open upper and lower Open the rear door of the printer and the rear duplex duplex area rear door. [231–234] area, and then remove the jammed paper. Mailbox [x]‑page jam, remove paper, open Open the rear door of the mailbox, and then remove...
  • Page 270 Clearing jams Place the cartridge aside. Lift the green handle, and then pull the imaging unit out of the printer. Place the imaging unit aside on a flat, smooth surface. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.
  • Page 271: [X]-Page Jam, Open Upper Rear Door. [202]

    Clearing jams Insert the cartridge into the printer, and then push the green handle back into place. Notes: • Align the arrows on the guides of the toner cartridge with the arrows in the printer. • Make sure the cartridge is fully pushed in. Close the multipurpose feeder door and the front cover.
  • Page 272: [X]-Page Jam, Open Upper And Lower Rear Door. [231-234]

    Clearing jams Pull down the rear door. Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. Close the rear door. Do either of the following to clear the message and continue printing: •...
  • Page 273 Clearing jams Pull down the rear door. Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. Close the rear door.
  • Page 274 Clearing jams Push the back of the standard tray. Press down the rear duplex flap, then firmly grasp the jammed paper, and then gently pull the paper out. Note: Make sure all paper fragments are removed. Insert the standard tray.
  • Page 275: [X]-Page Jam, Remove Standard Bin Jam. [203]

    Clearing jams Do either of the following to clear the message and continue printing: • For touch‑screen printer models, touch or Done. • For non‑touch‑screen printer models, select Next > > Clear the jam, press OK > [x]‑page jam, remove standard bin jam. [203] Firmly grasp the jammed paper on each side, and then gently pull it out.
  • Page 276: [X]-Page Jam, Open Tray [X]. [24X]

    Clearing jams Insert the tray. Do either of the following to clear the message and continue printing: • For touch‑screen printer models, touch or Done. • For non‑touch‑screen printer models, select Next > > Clear the jam, press OK > [x]‑page jam, open tray [x].
  • Page 277: [X]-Page Jam, Clear Manual Feeder. [250]

    Clearing jams Insert the tray. Do either of the following to clear the message and continue printing: • For touch‑screen printer models, touch or Done. • For non‑touch‑screen printer models, select Next > > Clear the jam, press OK > [x]‑page jam, clear manual feeder.
  • Page 278: [X]-Page Jam, Remove Paper, Open Stapler Door. Leave Paper In Bin. [455-457]

    Clearing jams Flex the sheets of paper back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level surface. Reload paper into the multipurpose feeder. Slide the paper guide until it lightly rests against the edge of the paper. Do either of the following to clear the message and continue printing: •...
  • Page 279 Clearing jams Open the stapler door. Pull down the latch of the staple cartridge holder, and then pull the holder out of the printer. Use the metal tab to lift the staple guard, and then remove any loose staples.
  • Page 280 Clearing jams Press down the staple guard until it clicks into place. Press the staples against the metal bracket. Note: If the staples are at the rear of the cartridge, then shake the cartridge downward to bring the staples near the metal bracket.
  • Page 281 Clearing jams Push the cartridge holder firmly back into the stapler unit until the cartridge holder clicks into place. Close the stapler door. Do either of the following to clear the message and continue printing: • For touch‑screen printer models, touch or Done.
  • Page 282: [X]-Page Jam, Remove Paper, Open Finisher Rear Door. Leave Paper In Bin. [451]

    Clearing jams [x]‑page jam, remove paper, open finisher rear door. Leave paper in bin. [451] Open the rear staple finisher door. Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. Close the staple finisher door.
  • Page 283: [X]-Page Jam, Remove Paper, Open Expander Rear Door. Leave Paper In Bin. [41Y.xx]

    Clearing jams Do either of the following to clear the message and continue printing: • For touch‑screen printer models, touch or Done. • For non‑touch‑screen printer models, select Next > > Clear the jam, press OK > [x]‑page jam, remove paper, open expander rear door. Leave paper in bin.
  • Page 284 Clearing jams Close the rear output expander door. Do either of the following to clear the message and continue printing: • For touch‑screen printer models, touch or Done. • For non‑touch‑screen printer models, select Next > > Clear the jam, press OK >...
  • Page 285: [X]-Page Jam, Remove Paper, Open Mailbox Rear Door. Leave Paper In Bin. [43Y.xx]

    Clearing jams [x]‑page jam, remove paper, open mailbox rear door. Leave paper in bin. [43y.xx] Open the rear mailbox door. Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. Close the rear mailbox door.
  • Page 286 Clearing jams If the jam is in the mailbox bin, then firmly grasp the jammed paper, and then gently pull it out. Note: Make sure all paper fragments are removed. Do either of the following to clear the message and continue printing: •...
  • Page 287: Troubleshooting

    Cartridge, imaging unit mismatch [41.xy] Check if both the toner cartridge and imaging unit are Lexmark-authorized MICR (magnetic ink character recognition) supplies or non-MICR supplies. Change the toner cartridge or imaging unit so that both are Lexmark-authorized MICR supplies or non‑MICR supplies. Notes: •...
  • Page 288 Troubleshooting Change [paper source] to [custom type name] load [orientation] Try one or more of the following • Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the Paper menu on the printer control panel, and then select Finished changing paper.
  • Page 289: Close Door Or Insert Cartridge

    Troubleshooting • To clear the message and resume the job, select Continue on the printer control panel. For non-touch-screen printer models, press to confirm. Close door or insert cartridge The toner cartridge is missing or not installed properly. Insert the cartridge, and then close all doors and covers. Close rear door Close the rear door of the printer.
  • Page 290: Empty The Hole Punch Box

    Troubleshooting Note: Formatting deletes all the files stored in the printer hard disk. Disk near full. Securely clearing disk space. Try one or more of the following: • Select Continue to clear the message. For non-touch-screen printer models, press to confirm. •...
  • Page 291: Insert Staple Cartridge

    Troubleshooting Incompatible output bin [x] [59] Try one or more of the following: • Remove the indicated bin. • Select Continue on the printer control panel to clear the message and continue printing without using the specified bin. For non-touch-screen printer models, press to confirm.
  • Page 292 Troubleshooting Insert Tray [x] Try one or more of the following: • Insert the specified tray into the printer. • Cancel the print job. • Reset the active bin for a linked set of bins by selecting Reset active bin on the printer control panel. Install bin [x] Try one or more of the following: •...
  • Page 293: Load Staples

    Troubleshooting Select Continue to clear the message. For non-touch-screen printer models, press to confirm. Insufficient memory, some held jobs will not be restored [37] Try one or more of the following: • From the printer control panel, select Continue to clear the message. For non-touch-screen printer models, press to confirm.
  • Page 294 Troubleshooting Load [paper source] with [custom type name] [paper orientation] Try one or more of the following: • Load the tray or feeder with the correct size and type of paper. • To use the tray that has the correct size or type of paper, select Finished loading paper on the printer control panel. For non‑touch‑screen printer models, press to confirm.
  • Page 295 • Cancel the current job. Maintenance kit low [80.xy] You may need to order a maintenance kit. For more information, visit the Lexmark support Web site at http://support.lexmark.com or contact customer support, and then report the message. If necessary, select Continue to clear the message and continue printing. For non‑touch‑screen printer models, press to confirm.
  • Page 296 Maintenance kit very low, [x] estimated pages remain [80.xy] You may need to replace the maintenance kit very soon. For more information, visit the Lexmark support Web site at http://support.lexmark.com or contact customer support, and then report the message.
  • Page 297: Paper Changes Needed

    If you do not wish to accept these risks, then remove the third-party supply or part from your printer, and then install a genuine Lexmark supply or part. Note: For a list of supported supplies, see the “Ordering supplies” section of the User's Guide or visit www.lexmark.com.
  • Page 298 Troubleshooting Reattach bin [x] Try one or more of the following: • Turn off the printer, and then turn it back on. • Reattach the specified bin. Turn off the printer. Unplug the power cord from the electrical outlet. Remove the specified bin. Reattach the bin.
  • Page 299: Remove Paper From All Bins

    Troubleshooting Reinstall missing or unresponsive cartridge [31.xy] Try one or more of the following: • Check if the toner cartridge is missing. If missing, install the toner cartridge. For information on installing the cartridge, see the “Replacing supplies” section of the User’s Guide. •...
  • Page 300: Remove Paper From Standard Output Bin

    “Replacing supplies” section of the User’s Guide. Note: If you do not have a replacement cartridge, then see the “Ordering supplies” section of the User’s Guide or visit www.lexmark.com. Replace cartridge, printer region mismatch [42.xy] Install a toner cartridge that matches the region number of the printer.
  • Page 301 Note: If you do not have a replacement imaging unit, then see the “Ordering supplies” section of the User’s Guide or visit www.lexmark.com. Replace maintenance kit, 0 estimated pages remain [80.xy] The printer is scheduled for maintenance. For more information, visit the Lexmark support Web site at http://support.lexmark.com or contact your service representative, and then report the message.
  • Page 302: Restore Held Jobs

    • Turn off the printer and then turn it back on. • Update the network firmware in the printer or print server. For more information, visit the Lexmark support Web site at http://support.lexmark.com. Standard USB port disabled [56] From the printer control panel, select Continue to clear the message. For non‑touch‑screen printer models, press to confirm.
  • Page 303: Supply Needed To Complete Job

    Troubleshooting Supply needed to complete job A supply needed to complete the job is missing. Cancel the current job. Too many bins attached [58] Turn off the printer. Unplug the power cord from the electrical outlet. Remove the extra bins. Connect the power cord to a properly grounded electrical outlet.
  • Page 304: Solving Printer Problems

    Troubleshooting Unformatted flash detected [53] Try one or more of the following: • From the printer control, select Continue to stop the defragmentation and continue printing. For non‑touch‑screen printer models, press to confirm. • Format the flash memory. Note: If the error message remains, then the flash memory may be defective and need to be replaced. Unsupported disk Remove the unsupported disk, and then install a supported one.
  • Page 305: The Printer Is Not Responding

    Troubleshooting Printer does not respond The printer is not responding Action Step 1 Go to step 2. Turn on the printer. Make sure the printer is turned on. Is the printer turned on? Step 2 Press the Sleep button Go to step 3. to wake the printer Check if the printer is in Sleep mode or Hibernate mode.
  • Page 306: Printer Display Is Blank

    Troubleshooting Action Step 8 Go to step 9. Connect the printer cable securely to the Check if one end of the printer cable is plugged into a port on the printer printer and the and the other to the computer, print server, option, or other network computer, print server, device.
  • Page 307: Printing Problems

    Troubleshooting Printing problems Confidential and other held jobs do not print Action Step 1 The problem is solved. Go to step 2. From the printer control panel, open the Held Jobs folder, and then verify that your print job is listed. Resend the print job.
  • Page 308 Troubleshooting Error message about reading the flash drive appears Action Step 1 Go to step 2. Insert the flash drive into the front USB slot. Check if the flash drive is inserted into the front USB slot. Note: The flash drive will not work if it is inserted into the rear USB slot. Is the flash drive inserted into the front USB slot? Step 2 Wait until the printer is...
  • Page 309: Incorrect Characters Print

    Troubleshooting Incorrect characters print Action Step 1 Deactivate Hex Trace Go to step 2. mode. Make sure the printer is not in Hex Trace mode. Note: If Ready Hex appears on the printer display, then turn off the printer, and then turn it back on to deactivate Hex Trace mode. Is the printer in Hex Trace mode? Step 2 Contact...
  • Page 310 Troubleshooting Large jobs do not collate Action Step 1 The problem is solved. Go to step 2. From the Finishing menu on the printer control panel, set Collate to (1,2,3) (1,2,3). Resend the print job. Did the job print and collate correctly? Step 2 The problem is solved.
  • Page 311: Print Job Takes Longer Than Expected

    Troubleshooting Print job takes longer than expected Action Step 1 The problem is solved. Go to step 2. Change the environmental settings of the printer. From the printer control panel, navigate to: Settings > General Settings Select Eco‑Mode or Quiet Mode, and then select Off. Note: Disabling Eco-Mode or Quiet Mode may increase the consumption of energy or supplies, or both.
  • Page 312: Printing Slows Down

    Remove, and then reinstall the printer software. For more information, see “Installing the printer” on page Note: The printer software is available at http://support.lexmark.com. Resend the print job. Do the jobs print? Printing slows down Notes: • When printing using narrow paper, the printer prints at a reduced speed to prevent damage to the fuser.
  • Page 313: Tray Linking Does Not Work

    Troubleshooting Action Step 1 The problem is solved. Go to step 2. Make sure the size of the paper loaded in the tray matches the fuser type. Note: Use a 110-volt fuser for printing on letter-size paper and a 220-volt fuser for printing on A4‑size paper. Resend the print job.
  • Page 314: Unexpected Page Breaks Occur

    Troubleshooting Unexpected page breaks occur Action Step 1 The problem is solved. Go to step 2. Adjust the print timeout settings. From the printer control panel, navigate to: Settings > General Settings > Timeouts > Print Timeout Select a higher setting and then, depending on your printer model, select or Submit.
  • Page 315 Troubleshooting Action Step 3 Go to step 4. For more information, see the setup sheet Print a menu settings page, and then check if the tray is listed in the that came with the Installed Features list. 2100-sheet tray. Note: If the tray is listed in the menu settings page, but paper jams when it enters or exits the tray, then it may not be properly installed.
  • Page 316: Internal Print Server Does Not Operate Correctly

    Troubleshooting Action Step 4 The problem is solved. Contact customer support. Check if the internal option is selected. It may be necessary to manually add the internal option in the printer driver to make it available for print jobs. For more information, see “Adding available options in the print driver”...
  • Page 317: Tray Problems

    Troubleshooting Action Step 2 The problem is solved. Contact customer support. Check the cable and the ISP connection. Use the correct cable, and then make sure it is securely connected to the ISP. Check if the ISP solution interface cable is securely connected into the receptacle of the controller board.
  • Page 318: Paper Feed Problems

    Troubleshooting Action Step 4 The problem is solved. Contact customer support. Check if the tray is available in the printer driver. Note: If necessary, manually add the tray in the printer driver to make it available for print jobs. For more information, see “Adding available options in the print driver”...
  • Page 319: Paper Frequently Jams

    Troubleshooting Paper frequently jams Action Step 1 Go to step 2. The problem is solved. Pull out the tray, and then do one or more of the following: • Make sure paper lies flat in the tray. • Check if the paper size indicators on the paper guides are aligned with the paper size indicators on the tray.
  • Page 320: Print Quality Problems

    Troubleshooting Print quality problems Characters have jagged or uneven edges Action Step 1 Go to step 2. Select a font that is supported by the Print a font sample list to check if the fonts you are using are supported printer.
  • Page 321 Troubleshooting Action Step 2 Go to step 3. Do one or more of the following: From the printer control panel, set the paper size and type in the Paper menu to match the paper loaded in the tray. • Specify the paper size from the tray settings to match Do the paper size and type match the paper loaded in the tray?
  • Page 322: Gray Background On Prints

    Troubleshooting Action Step 2 The problem is solved. Contact customer support. Replace the fuser. For more information on installing the fuser, see the instruction sheet that came with the part. Resend the print job. Do compressed images still appear? Gray background on prints Leading edge ABCDE ABCDE...
  • Page 323: Horizontal Voids Appear On Prints

    Troubleshooting Horizontal voids appear on prints Leading edge Trailing edge Action Step 1 Go to step 2. The problem is solved. Make sure your software program is using a correct fill pattern. Resend the print job. Do horizontal voids appear on prints? Step 2 Go to step 3.
  • Page 324: Incorrect Margins On Prints

    Troubleshooting Incorrect margins on prints Action Step 1 The problem is solved. Go to step 2. Move the width and length guides in the tray to the correct positions for the paper size loaded. Resend the print job. Are the margins correct? Step 2 Go to step 3.
  • Page 325: Paper Curl

    Troubleshooting Paper curl Action Step 1 Go to step 2. Adjust the width and length guides. Move the width and length guides in the tray to the correct positions for the size of the paper loaded. Are the width and length guides positioned correctly? Step 2 Go to step 3.
  • Page 326 Troubleshooting Action Step 1 Go to step 2. The problem is solved. Move the width and length guides in the tray to the correct positions for the size of the paper loaded in the tray. Resend the print job. Do print irregularities still appear? Step 2 Go to step 3.
  • Page 327: Print Is Too Dark

    Troubleshooting Print is too dark Action Step 1 Go to step 2. The problem is solved. From the Quality menu on the printer control panel, reduce the toner darkness. Note: 8 is the factory default setting. Resend the print job. Is the print still too dark? Step 2 Go to step 3.
  • Page 328: Print Is Too Light

    Troubleshooting Action Step 5 Go to step 6. The problem is solved. Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. Resend the print job. Is the print still too dark? Step 6 Contact...
  • Page 329: Printer Is Printing Blank Pages

    Troubleshooting Action Step 4 From the printer Go to step 5. control panel, change Make sure that the paper has no texture or rough finishes. the texture settings in the Paper Texture Are you printing on textured or rough paper? menu to match the paper you are printing Step 5...
  • Page 330: Printer Is Printing Solid Black Pages

    Troubleshooting Action Step 1 Go to step 2. The problem is solved. Check if there is packing material left on the imaging unit. Remove the toner cartridge, and then the imaging unit. Check if the packing material is properly removed from the imaging unit.
  • Page 331: Repeating Defects Appear On Prints

    Troubleshooting Action Step 1 Go to step 2. The problem is solved. Reinstall the imaging unit. Remove the toner cartridge, and then the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.
  • Page 332: Shadow Images Appear On Prints

    Troubleshooting Shadow images appear on prints Leading edge A B C D A B C D A B C D A B C D Trailing edge Action Step 1 Go to step 2. Load paper with the correct paper type and Load paper with the correct paper type and weight in the tray.
  • Page 333: Streaked Horizontal Lines Appear On Prints

    Troubleshooting Action Step 1 Go to step 2. The problem is solved. Move the width and length guides in the tray to the correct positions for the size of the paper loaded. Resend the print job. Is the print still skewed? Step 2 Contact customer...
  • Page 334: Streaked Vertical Lines Appear On Prints

    Troubleshooting Action Step 4 Go to step 5. The problem is solved. Reinstall the imaging unit. Remove the toner cartridge, and then the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.
  • Page 335: Toner Fog Or Background Shading Appears On Prints

    Troubleshooting Action Step 3 Go to step 4. The problem is solved. Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. Resend the print job. Do streaked vertical lines appear on prints? Step 4 Go to step 5.
  • Page 336: Toner Specks Appear On Prints

    Troubleshooting Action Step 2 The problem is solved. Contact customer support. Replace the imaging unit, and then resend the print job. Did the toner fog or background shading disappear from the prints? Toner specks appear on prints Action Replace the imaging unit, and then resend the print job. Contact customer The problem is solved.
  • Page 337: Transparency Print Quality Is Poor

    Troubleshooting Transparency print quality is poor Action Step 1 Go to step 2. Set the paper type to Transparency. From the printer control panel, set the paper type in the Paper menu to match the paper loaded in the tray. Is the paper type for the tray set to Transparency? Step 2 Contact...
  • Page 338 Troubleshooting Action Step 2 Go to step 3. The problem is solved. From the printer control panel, set the paper type and weight in the Paper menu to match the paper loaded in the tray. Resend the print job. Do vertical voids appear on prints? Step 3 Go to step 4.
  • Page 339: Solving Home Screen Application Problems

    Troubleshooting Solving home screen application problems This troubleshooting step applies only to touch-screen printer models. An application error has occurred Action Step 1 Go to step 2. Contact customer support. Check the system log for relevant details. Open a Web browser, and then type the printer IP address in the address field.
  • Page 340: Contacting Customer Support

    You need to know your printer model type and serial number. For more information, see the label at the back of the printer. The serial number is also listed on the menu settings page. Lexmark has various ways to help you solve your printing problem. Visit the Lexmark Web site at http://support.lexmark.com, and then select one of the following: Tech Library You can browse our library of manuals, support documentation, drivers, and other downloads to help you solve common problems.
  • Page 341: Notices

    The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
  • Page 342 Notices Trademarks Lexmark, Lexmark with diamond design, MarkNet, and MarkVision are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. Mac and the Mac logo are trademarks of Apple Inc., registered in the U.S. and other countries.
  • Page 343: Noise Emission Levels

    The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number.
  • Page 344: Static Sensitivity Notice

    ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark.
  • Page 345: Power Consumption

    Notices DANGER - Invisible laser radiation when cartridges are removed and interlock defeated. Avoid exposure to laser beam. PERIGO - Radiação a laser invisível será liberada se os cartuchos forem removidos e o lacre rompido. Evite a exposição aos feixes de laser. Opasnost - Nevidljivo lasersko zračenje kada su kasete uklonjene i poništena sigurnosna veza.
  • Page 346 Watts, the power consumption should be multiplied by the time the product spends in each mode in order to calculate energy usage. The total product energy usage is the sum of each mode's energy usage. STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS, LEXMARK LED PRINTERS, AND LEXMARK MULTIFUNCTION LASER PRINTERS Lexmark International, Inc., Lexington, KY...
  • Page 347: Limited Warranty

    Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the Lexmark designated location.
  • Page 348: Limitation Of Liability

    ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES. This is true even if you advise Lexmark or a Remarketer of the possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim.
  • Page 349: Modular Component Notice

    Modular component notice This product may contain the following modular component(s): Lexmark Regulatory Type/LEX-M01-005; FCC ID: IYLLEXM01005; Industry Canada IC: 2376A-M01005 Patent acknowledgment The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property Rights (IPR) Disclosure of Certicom Corp.
  • Page 350: Industry Canada Compliance Statement

    Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.
  • Page 351: Regulatory Notices For Wireless Products

    The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
  • Page 352 Alulírott, Lexmark International, Inc. nyilatkozom, hogy a termék megfelel a vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak. Íslenska Hér með lýsir Lexmark International, Inc. yfir því að þessi vara er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC.
  • Page 353 Note: To assure compliance with FCC regulations on electromagnetic interference for a Class A computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC...
  • Page 354: Japanese Vcci Notice

    The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
  • Page 355 Industry Canada (Canada) Cet appareil est conforme à la norme RSS-210 d'Industry Canada. Son fonctionnement est soumis aux deux conditions suivantes : (1) cet appareil ne doit pas provoquer d'interférences et (2) il doit accepter toute interférence reçue, y compris celles risquant d'altérer son fonctionnement.
  • Page 356: Notice To Users In The European Union

    Compliance is indicated by the CE marking. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
  • Page 357 Alulírott, Lexmark International, Inc. nyilatkozom, hogy a termék megfelel a vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak. Íslenska Hér með lýsir Lexmark International, Inc. yfir því að þessi vara er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC. Italiano Con la presente Lexmark International, Inc.
  • Page 358 Notices Slovensko Lexmark International, Inc. izjavlja, da je ta izdelek v skladu z bistvenimi zahtevami in ostalimi relevantnimi določili direktive 1999/5/ES. Svenska Härmed intygar Lexmark International, Inc. att denna produkt står i överensstämmelse med de väsentliga egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv 1999/5/EG.
  • Page 359: Index

    Index Index adjusting display Change [paper source] to [paper Numerics brightness 127, 176 size] load [orientation] 288 2100‑sheet tray adjusting printer display Change [paper source] to [paper loading 54, 102, 151 brightness 79 type] [paper size] load 550‑sheet tray adjusting Sleep mode 78, 126, 175 [orientation] 288 installing 31 adjusting toner...
  • Page 360 Index supply notifications, imaging device and network settings Embedded Web Server — Security: unit 74, 122, 171 erasing 81 Administrator's Guide supply notifications, maintenance device and network settings where to find 74, 121, 170 kit 74, 122, 171 information Embedded Web Server — Security: supply notifications, toner erasing 129, 178 Administrator’s Guide...
  • Page 361 Index FCC notices 349, 351, 353, 355 Internal Solutions Port finding more information about the changing port settings 41 icons on the home screen printer 9 installing 18 hiding 92, 140 finding printer IP address 91, 139 troubleshooting 316 showing 92, 140 finisher IP address of computer Image menu 246...
  • Page 362 54, 102, 151 Job Accounting 239 reducing 78, 125 letterhead in multipurpose list of 191 Non‑Lexmark [supply type], see feeder 61, 109, 158 Miscellaneous 218 User’s Guide [33.xy] 296 letterhead in trays 47, 95, 144 Network [x] 204 non‑volatile memory 80, 128, 177...
  • Page 363 Embedded poor 337 characteristics 182 Web Server 76, 124, 173 uneven print density 337 letterhead 184 using genuine Lexmark 251 white streaks 337 preprinted forms 184 parts and supplies, status of Print Settings menu 232 recycled 184...
  • Page 364 [x]‑page jam, remove paper, open [84.xy] 290 [54] 296 expander rear door. Leave paper Incompatible output bin [x] Non‑Lexmark [supply type], see in bin. [41y.xx] 283 [59] 291 User’s Guide [33.xy] 296 [x]‑page jam, remove paper, open Incompatible tray [x] [59] 291 Not enough free space in flash finisher rear door.
  • Page 365 305 replacing supplies using 184, 248 printer security staple cartridge 259 recycling information on 84, 131, 180 replacing the toner Lexmark packaging 249 printer setup cartridge 254, 256 Lexmark products 249 verifying 42 Reports menu 203 toner cartridges 249...
  • Page 366 [54] 302 supported paper weights 186 settings 127, 176 standard tray roller kit loading 47, 95, 144 ordering 253 Standard USB menu 210 TCP/IP menu 207 Standard USB port disabled tips [56] 302 card stock 181 staple cartridge safety information 7, 8...
  • Page 367 Index troubleshooting, paper feed uneven print density 337 printing from message remains after jam is white streaks on a page 337 Windows 72, 120, 169 cleared 319 troubleshooting, printer options verifying printer setup 42 troubleshooting, print 2100‑sheet tray problems 314 vertical voids appear 337 envelope seals when printing 307 internal option is not...

Table of Contents