Part 7 Troubleshooting; What To Do If - Roland ColorCamm PC-12 User Manual

Part 7 Troubleshooting

Part 7 Troubleshooting
Read this if a problem occurs while you're using the PC-12.
In many cases, you can often correct problems yourself by carrying out simple maintenance and setting procedures.
This chapter describes troubleshooting and remedies that use the three following methods.
This groups together remedies for problems with the machine itself or with its printing results.
Read "7.1 What to Do If...."
This groups together matters that are not really problems, but are related to settings and connections for resolving problems.
Read "7.2 Tips and Special Techniques."
This groups together remedies for when an error message appears on the screen.
Read "7.3 If an Error Message Appears."
Carefully read the explanations, procedures, and cautions given for each item, then take action.

7.1 What to Do If...

If printing operation is not performed, or if there is a problem with printing results, take corrective action according to the individual
phenomena described below.
The machine doesn't operate (no printing
or printing stops).
The Machine
- Is the power turned on?
Switch on the power to the machine.
See -> "3.2 Switching the Power On and Off"
- Is the [ready] light dark?
Press the [ready/insert] button to make the [ready] light come on.
- Is the front cover open?
Close the front cover. When the front cover is open, operation is
paused. The [error] light flashes.
- Is there enough free space on the hard disk of the
computer you're using?
A work area for data processing is required on the hard disk
(printing an A4-size monochrome image requires at least 5 MB,
and printing an A4-size full-color image requires at least 100
MB). Make sure to provide the necessary amount free space in
74
advance. (It is released after printing.)
- Are disk read/write operations unstable on the computer
you're using?
If there is an area on the hard disk where data read/write
operations are unstable, an error may occur during print, causing
printing to stop. To avoid such symptoms, periodically use
ScanDisk included with Windows 95/98 or a commercially
available disk-inspection utility to inspect and repair the hard
disk.
The Ink-ribbon Cartridges
See -> "3.3 Installing Ink-ribbon Cartridges"
- Are the required ink-ribbon cartridges installed?
An error message appears when a required ink-ribbon cartridge
is not installed. Install the necessary ink-ribbon cartridges.