20. Image Quality Problems
20.1.10
Colored spots
A. Typical faulty images
B. Troubleshooting procedure
Step
Section
1
Drum Cartridge
2
3
4
Transfer Belt Unit
5
6
Paper path
7
Fusing Unit
8
158
Colored spots
AA
AA
Check Item
Are the spots in a single color?
Are there scratches or lines evi-
dent on the photo conductor sur-
face?
Is the Transfer Belt dirty with fin-
gerprints or oil?
Is the Transfer Belt dirty or
scratched?
Is the 2nd Transfer Roller dirty or
scratched?
Is there a foreign object in the
paper path?
Is the Fusing Roller dirty or
scratched?
Have steps 1-7 eliminated the
problem?
Field Service Ver. 4.0 Feb. 2006
4036fs4052c0
Result
NO
Replace the Drum Cartridge.
YES
Replace the Drum Cartridge.
YES
Clean.
Wipe the surface clean of dirt with
a soft cloth.
YES
Change a scratched Transfer Belt
for a Transfer Belt Unit.
YES
Replace the 2nd Transfer Roller.
YES
Remove the foreign object.
YES
Replace the Fusing Unit.
NO
Replace the Toner Cartridge.
Action