Konica Minolta Magicolor 2430 DL User Manual
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Konica Minolta Magicolor 2430 DL User Manual

Konica Minolta Magicolor 2430 DL User Manual

Konica minolta magicolor 2430 dl: users guide
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magicolor 2430 DL
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User's Guide
4139-7743-06A
1800769-001F

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Summary of Contents for Konica Minolta Magicolor 2430 DL

  • Page 1 2430 DL ® User’s Guide 4139-7743-06A 1800769-001F...

  • Page 2: Thank You

    Thank You Thank you for purchasing a magicolor 2430 DL. You have made an excellent choice. Your magicolor 2430 DL is specially designed for optimal performance in Windows, Macintosh, and other environments. Trademarks KONICA MINOLTA and the KONICA MINOLTA logo are trademarks or registered trademarks of KONICA MINOLTA HOLDINGS, INC.

  • Page 3: Software License Agreement

    SOFTWARE LICENSE AGREEMENT This package contains the following materials provided by Konica Minolta Business Technolo- gies, Inc. (KMBT): software included as part of the printing system, the digitally-encoded machine-readable outline data encoded in the special format and in the encrypted form (“Font Programs”), other software which runs on a computer system for use in conjunction with the...

  • Page 4: For Eu Member States Only

    11. Notice to Government End Users: The Software is a “commercial item,” as that term is defined at 48 C.F.R.2.101, consisting of “commercial computer software” and “commercial computer software documentation,” as such terms are used in 48 C.F.R. 12.212. Consis- tent with 48 C.F.R.

  • Page 5: Table Of Contents

    2 Software Installation ... 5 Utilities and Documentation CD-ROM 6 Drivers Utilities System Requirements 7 Selecting Driver Options/Defaults (For Windows) 8 Uninstalling the Printer Driver (For Windows) 9 Displaying Printer Driver Settings (For Windows) 9 Windows XP/Server 2003 9 Windows 2000/Me/98SE/NT 4.0 10 Contents...

  • Page 6: Introduction

    Setup Tab Paper Tab Quality Tab Device Options Setting Tab 3 Using the Windows Status Display and Printer Status Monitor Center ...13 Working with the Status Display 14 Introduction Opening the Status Display and Showing the Supplies Status Altering the Size of the Status Display Window...
  • Page 7 7 Replacing Consumables ... 63 Replacing Consumables 64 About Toner Cartridges Replacing a Toner Cartridge 67 Replacing the Drum Cartridge 8 Maintaining the Printer ... 75 Maintaining the Printer 76 Cleaning the Printer 78 Exterior Interior Cleaning the Media Feed Roller and Laser Lens 79...
  • Page 8 Understanding the Media Path 88 Clearing Media Misfeeds Media Misfeed Messages and Clearing Procedures Clearing a Media Misfeed in the Printer 89 Clearing a Media Misfeed From Tray 2 92 Clearing a Media Misfeed from the Duplex Option 94 Solving Problems with Media Misfeeds 96...

  • Page 9: Introduction

    Introduction...

  • Page 10: Getting Acquainted With Your Printer

    To ensure easy operation, consumable replacement and maintenance, adhere to the recommended space requirements detailed below. 430 mm (16.9") Front View The options appear shaded in the above illustration. 210.2 560.8 mm (22.1") (8.3") 771.0 mm (30.4") Side View Getting Acquainted with Your Printer...

  • Page 11: Printer Parts

    Printer Parts The following drawings illustrate the parts of your printer referred to through- out this guide, so please take some time to become familiar with them. Front View 1—Output tray 2—Control panel 3—Front cover 4—KONICA MINOLTA Digital Camera Direct Print port 5—Tray 1 (Multipurpose...

  • Page 12: Front View With Options

    Front View with Options 1—Tray 2 Rear View with Options 1—Duplex option Getting Acquainted with Your Printer...

  • Page 13: Software Installation

    Software Installation...

  • Page 14: Utilities And Documentation Cd-Rom

    Printer Driver for Macintosh OS X Printer Driver for Linux For details of the Macintosh and Linux printer drivers, refer to the mag- icolor 2430 DL Reference Guide. For details on the installation of the printer drivers, refer to the magi- color 2430 DL Installation Guide.

  • Page 15: System Requirements

    CD-ROM/DVD drive I/O interface – 10Base-T/100Base-TX (IEEE 802.3) Ethernet interface port – USB Revision 2.0 and USB Revision 1.1 compliant port For details of the Macintosh and Linux printer drivers, refer to the mag- icolor 2430 DL Reference Guide. System Requirements...

  • Page 16: Selecting Driver Options/Defaults (For Windows)

    Choose the driver’s properties as follows: – (Windows XP/Server 2003) From the start menu, choose Printers and Faxes to display the Printers and Faxes directory. Right-click the KONICA MINOLTA mag- icolor 2430DL printer icon and choose Printing Preferences. – (Windows 2000) From the Start menu, choose Settings and then Printers to display the Printers directory.

  • Page 17: Uninstalling The Printer Driver (For Windows)

    Click OK to exit from the Properties dialog box. Uninstalling the Printer Driver (For Windows) This section describes how to uninstall the magicolor 2430 DL printer driver if necessary. From the Start (Windows XP/Server 2003 : start) menu, choose Pro- grams (Windows XP/Server 2003: All Programs), KONICA MINOLTA, magicolor 2430DL Utilities, and then magicolor 2430DL Uninstall.

  • Page 18: Windows 2000/Me/98Se

    2430DL printer icon and choose Printing Preferences. Windows Me/98SE—Right-click the magicolor 2430DL printer icon and choose Properties, then select Printer Properties. Windows NT 4.0—Right-click the KONICA MINOLTA magicolor 2430DL printer icon and choose Document Defaults. Using the Printer Driver Common Buttons The buttons described below appear on each tab.

  • Page 19: Easy Set

    Page Layout Click the button to display a sample of the page layout in the figure area. Printer Figure Click the button to display an image of the printer (with all installed options) in the figure area. Setup Tab The Setup tab allows you to...

  • Page 20: Quality Tab

    The Device Options Setting tab allows you to Automatically identify installed options Activate Tray 2 and/or the duplex option Enter the user name that is sent with the print job(s) View information about the printer driver Using the Printer Driver...

  • Page 21: Using The Windows Status Display And Printer Status Monitor Center

    Using the Windows Status Display and Printer Status Monitor Center...

  • Page 22: Working With The Status Display

    KONICA MINOLTA, magicolor 2430DL Utilities, and then magicolor 2430DL Status. Windows 2000/Me/98SE/NT 4.0—From the Start menu, choose Pro- grams, KONICA MINOLTA, magicolor 2430DL Utilities, and then magi- color 2430DL Status. Altering the Size of the Status Display Window From the Display menu, choose Status (Reduce) to decrease the size of the window.

  • Page 23: Recognizing Status Display Alerts

    Printer Status Figure—Shows a graphic representation of the printer and indicates where the problem is. Printing Status—Displays the status of the current print job. Select Popup Message—Allows you to choose which message(s) you want to bring to the foreground when that particular condition occurs with the printer.

  • Page 24: Working With The Printer Status Monitor Center

    Service Location Protocol (SLP), and only supports printing devices responding to KONICA MINOLTA–specific SLP and PJL queries such as the magicolor 2300 DL, the magicolor 2430 DL, the magicolor 5430 DL and the magicolor 5440 DL. If a KONICA MINOLTA product is not compatible with both SLP and KONICA MINOLTA–specific PJL, Printer Status Monitor Center cannot...

  • Page 25: Using The Printer Status Monitor Center

    Using the Printer Status Monitor Center Printer Name—Displays the model name of the local printer or printer on the network together with a printer icon. The printer icon changes color according to the connection and printer status. A red icon indicates an error, a yellow icon indicates a warning, and a green icon indicates normal operation.

  • Page 26: Recognizing Printer Status Monitor Center Alerts

    For details on Status Dis- play, refer to “Working with the Status Display” on page 14. For details on PageScope Web Connection, refer to the magicolor 2430 DL Reference Guide. Closing the Printer Status Monitor Center...

  • Page 27: Printer Control Panel And Configuration Menu

    Printer Control Panel and Configuration Menu...

  • Page 28: About The Control Panel

    The control panel, located on the top of the printer, allows you to direct the printer’s operation. In addition, it displays the current status of the printer, including any condition that needs your attention. Toner Control Panel Indicators and Keys...
  • Page 29 Cancel About the Control Panel Function Moves up in the menu structure Within a menu choice that is changeable char- acter by character, scrolls upward through the available characters Moves right in the menu structure Moves right through the available menu choices Moves down in the menu structure.

  • Page 30: Toner Supply Indicators

    (Y), magenta (M), cyan (C), and black (K) toner car- tridges. R E A D Y Toner Configuration Menu Overview The magicolor 2430 DL configuration menu accessible from the control panel is structured as shown below. Configuration Menu Overview...

  • Page 31: Configuration Menu

    Configuration Menu MENU READY SPECIAL PAGES MENU LANGUAGE MENU ENGINE Configuration Menu Overview PRINT TOTAL FACE COUNT CONFIG PAGE xxxxxx PRINT COLOR FACE COUNT TEST PAGES xxxxxx PRINT BW FACE COUNT MENU MAP xxxxxx LANGUAGE SET CONTROLLER VER. ENGLISH xx.xxx LANGUAGE SET ENGINE VER.
  • Page 32 MENU NETWORK MENU CONSUMABLE USAGE DHCP:xx BOOTP:xx IP ADDRESS xxx.xxx.xxx.xxx SUBNET MASK xxx.xxx.xxx.xxx GATEWAY xxx.xxx.xxx.xxx MAC ADDRESS 00206Bxxxxxx HTTP:xx SNMP:xx FORCED MODES xx/xx/xx BLACK TONER xx% REMAINING CYAN TONER xx% REMAINING MAGENTA TONER xx% REMAINING YELLOW TONER xx% REMAINING DRUM CARTRIDGE xx% REMAINING Configuration Menu Overview...
  • Page 33 MENU DIRECT PRINT Configuration Menu Overview IMAGE QUALITY PAPER SIZE MEDIA TYPE LAYOUT xxxx BRIGHTNESS SHARPNESS AUTO ROTATE...

  • Page 34: Special Pages Menu

    Special Pages Menu PRINT CON- FIG PAGE PRINT TEST PAGES PRINT MENU Language Menu ENGLISH/FRENCH/ GERMAN/ITALIAN/ PORTUGUESE/ SPANISH/CZECH/ JAPANESE Engine Menu All factory default values are shown in bold. REPLACE TONER Print the configuration page. Print the test page. Print the menu map. The display language of the message window can be changed to the required language.
  • Page 35 Settings 15 MINUTES / 30 MINUTES / 60 MINUTES/ 120 MINUTES Sets the length of time until the printer enters Energy Saver mode after it no longer receives print jobs or is not operating. is displayed only on the 120 MINUTES model for the Americas.
  • Page 36 When set to , the printer stops and displays a message indicating that media should be loaded into the specified tray if the specified tray runs out of media.

  • Page 37: Network Menu

    RESTORE SERVICE USER DEFAULT Network Menu If the printer is connected to a network, the following settings should be spec- ified. For details about each setting, contact your network administrator. All factory default values are shown in bold. Settings DHCP...
  • Page 38 If a router is used on the network, enter the IP address of the router. Use the Up, Down, Left, and Right keys to enter the value. When manually setting the Gateway, first set DHCP and BOOTP to Displays the Ethernet hardware address for this printer. (It cannot be changed.) ADDRESS Settings...
  • Page 39 MODES Some network hubs will not communicate with printers that use a fixed network speed and structure. In such cases, use the new printer for the appropriate hub settings and enable communi- cation. Configuration Menu Overview AUTO/AUTO/ON / AUTO/FULL/ON /...

  • Page 40: Consumables Menu

    Consumables Menu The approximate percentage of toner remaining in the black BLACK toner cartridge. TONER The approximate percentage of toner remaining in the cyan CYAN toner cartridge. TONER The approximate percentage of toner remaining in the yellow YELLOW toner cartridge. TONER The approximate percentage of toner remaining in the MAGENTA...

  • Page 41: Direct Print Menu

    Direct Print Menu These settings are overridden by any settings configured within the digital camera. For details on direct printing, refer to “Direct Printing” on page 36. All factory default values are shown in bold. Settings IMAGE QUALITY Specifies the resolution of the printed image. There are three settings: If additional memory of 128 MB or more is not installed, only DRAFT...
  • Page 42 Settings SHARP- NESS Changes the vividness of intermediate colors. When set to more vividly. Settings AUTO ROTATE Prints with the image rotated so that it fits the size of the paper. When set to ON, the image is rotated 90 degrees clockwise before it is printed.

  • Page 43: Direct Print

    Direct Print...

  • Page 44: Direct Printing

    If a digital camera with PictBridge (1.0 or later) is connected to the printer through a USB connection, images stored on the digital camera can be printed directly from the printer. NORMAL (1200 additional memory of 128 MB or more is installed.
  • Page 45 Connect the USB cable to the digital camera and to the direct print port. A USB cable is not included with the printer and must be purchased separately, if not supplied with your digital camera. From the digital camera, specify the image that you wish to print and the desired number of copies.
  • Page 46 Direct Printing...

  • Page 47: Using Media

    Using Media...

  • Page 48: Media Specifications

    Thick Stock—Only supported for letter, A4, or smaller media. Custom, Minimum Custom, Maximum Notes: *Tray 1 = Multipurpose Tray 2 = Plain paper only For custom sizes, use the printer driver to specify the settings within the ranges shown in the above table. Media Size Inch Millimeter 8.2 x 11.7...

  • Page 49: Media Types

    Before purchasing a large quantity of special media, do a trial print with the same media and check the print quality. Keep media on a flat, level surface in its original wrapper until it is time to load it. For a list of approved media, refer to printer.konicaminolta.com. Plain Paper (Recycled Paper) Capacity...

  • Page 50: Thick Stock

    43 lb bond is also referred to as 90 lb index stock. DO NOT use thick stock that is Mixed with any other media in the trays (as this will cause printer misfeed- ing) (24 lb bond) is referred to as thick stock. Test all...

  • Page 51: Envelopes

    Envelopes Print on the front (address) side only. Some parts of the envelope consist of three layers of paper—the front, back, and flap. Anything printed in these lay- ered regions may be lost or faded. Capacity Tray 1 Tray 2 Orientation Face up Driver Envelope...

  • Page 52: Labels

    Labels A sheet of labels consists of a face sheet (the printing surface), adhesive, and a carrier sheet: The face sheet must follow the plain paper specification. The face sheet surface must cover the entire carrier sheet, and no adhe- sive should come through on the surface.

  • Page 53: Letterhead

    Are precut or perforated Shiny backed paper Letterhead Try printing your data on a sheet of plain paper first to check placement. Capacity Tray 1 Tray 2 Orientation Face up Driver Letterhead Media Type Weight 60 to 90 g/m² (16 to 24 lb bond) Duplexing See page 40 for supported sizes (face up—top of page first).

  • Page 54: Transparencies

    If you touch the face of the transparencies with your bare hands, print quality may be affected. Keep the printer path clean. Transparencies are especially sensitive to a dirty media path. If there are shadows on either the top or the bottom of the sheets, see chapter 8, “Maintaining the Printer”...

  • Page 55: Glossy

    Media Type Duplexing Not supported DO NOT use glossy that is Mixed with any other media in the trays (as this will cause printer misfeed- ing) Specified for inkjet printers only Media Types Up to 50 transparencies, depending on their...

  • Page 56: What Is The Guaranteed Imageable (Printable) Area

    4 mm (0.157") from the edges of the media. Each media size has a specific image- able area, the maximum area on which the printer can print clearly and without distortion. This area is subject to both hardware limits (the physical media size and the...

  • Page 57: Loading Media

    Do not fan transparencies. Note Although this printer was designed for printing on a wide range of media types, it is not intended to print exclusively on a single media type except plain paper. Continuous printing on media other than plain paper (such as envelopes, labels, thick stock, or transparencies) may adversely affect print quality or reduce engine life.
  • Page 58 Slide the media guides to pro- vide more space between them. Load the paper face up in the tray. Do not load paper above mark. Up to 200 sheets (80 g/m plain paper can be loaded into the tray at one time.

  • Page 59: Other Media

    Slide the media guides against the edges of the paper. Other Media When loading media other than plain paper, set the media mode (for exam- ple, Envelope, Label, Thick Stock or Transparency) in the driver for optimum print quality. Loading Envelopes Open Tray 1.
  • Page 60 Up to 10 envelopes can be loaded into the tray at one time. For envelopes with the flap along the long edge, load the envelopes with the flap toward the left of the printer. Loading Media...
  • Page 61 Slide the media guides against the edges of the envelopes. Pull the lever, and then open the top cover. If there is paper in the output tray, remove it. Fold up the output tray before opening the top cover. Do not touch the transfer belt.
  • Page 62 Raise the fuser separator levers on the fuser unit. Carefully close the top cover. Before printing on media other than envelopes, be sure to move the fuser separator levers on the fuser unit to its original position. Loading Media...

  • Page 63: Loading Labels/Postcard/Thick Stock/Transparency

    Loading Labels/Postcard/Thick Stock/Transparency Open Tray 1. Remove any media from the tray. Slide the media guides to pro- vide more space between them. Load the media face up in the tray. Up to 50 sheets can be loaded into the tray at one time.

  • Page 64: Tray 2

    Slide the media guides against the edges of the media. Tray 2 Loading Plain Paper Pull out Tray 2 as far as possi- ble. Loading Media...
  • Page 65 Lift up Tray 2 to remove it. Remove the lid from Tray 2. Press down the media pressure plate to lock it into place. Loading Media...
  • Page 66 Load the paper face up in the tray. Do not load above the 100% line. Up to 500 sheets (80 g/m plain paper can be loaded into the tray at one time. Reattach the lid to Tray 2. [22 lb]) of Loading Media...
  • Page 67 Reinsert Tray 2 into the printer. Loading Media...

  • Page 68: Duplexing

    How do I autoduplex? You should verify that the duplex option is physically installed on the printer to successfully duplex the job. If the duplex option is not installed and duplex job is sent, the control panel will display Check your application to determine how to set your margins for duplex printing.

  • Page 69: Output Tray

    With autoduplexing, the back side is printed first, and then the front side is printed. Output Tray All printed media is output to the face-down output tray on top of the printer. This tray has a capacity of approximately 200 sheets (A4/Letter) of 80 g/m (22 lb) paper.

  • Page 70: Media Storage

    Media Storage How do I store media? Keep media on a flat, level surface in its original wrapper until it is time to load it. Media that has been stored for a long time out of its packaging may dry up too much and cause misfeeding.
  • Page 71 Replacing Consumables...

  • Page 72: Replacing Consumables

    Handle the toner cartridges carefully to avoid spilling toner inside the printer or on yourself. Install only new toner cartridges in your printer. If a used toner car- tridge is installed, the indicator message will not clear and the supplies status in the Status Display will not be updated.
  • Page 73 When replacing a toner cartridge, refer to the following table. For optimum print quality and performance, use only approved KONICA MINOLTA toner cartridges for your specific printer type, as listed in the table below. If you open the top cover, you can find your printer type and the toner cartridge part numbers on the consumables reorder label inside your printer.
  • Page 74 Keep toner cartridges: In their packaging until you’re ready to install them. In a cool, dry location away from sunlight (due to heat). The maximum storage temperature is 35° C (95° F) and the maximum storage humidity is 85% (noncondensing). If the toner cartridge is moved from a cold place to a warm, humid place, condensation may occur, degrading print quality.

  • Page 75: Replacing A Toner Cartridge

    Replacing a Toner Cartridge Note Be careful not to spill toner while replacing a toner cartridge. If toner spills, immediately wipe it off with a soft, dry cloth. TONER EMPTY the message TONER LIFE END X toner) appears when a toner cartridge becomes empty. Follow the steps below to replace the toner cartridge.
  • Page 76 Pull the lever, and then open the top cover. If there is paper in the output tray, remove it. Fold up the output tray before opening the top cover. Do not touch the transfer belt. Open the front cover and check that the toner cartridge to be replaced has rotated to the exchange position.
  • Page 77 Pull the handle on the toner car- tridge toward you, and then pull the toner cartridge up to remove Do not manually rotate the toner cartridge carou- sel. In addition, do not rotate the carousel with force, otherwise it may be damaged.
  • Page 78 Remove the cover from the toner roller. Do not touch or scratch the toner roller. Align the shaft on each end of the toner cartridge with its hold- ers, and then insert the car- tridge. Before inserting the toner cartridge, make sure that the color of the toner car- tridge to be installed is the same as the label on...
  • Page 79 Close the front cover. Carefully close the top cover. The printer must complete a calibration cycle (less than 2 minutes) after the toner cartridge has been replaced. If you open the top cover before the message repeats the calibration cycle.

  • Page 80: Replacing The Drum Cartridge

    Replacing the Drum Cartridge Pull the lever, and then open the top cover. If there is paper in the output tray, remove it. Fold up the output tray before opening the top cover. Do not touch the transfer belt. Carefully pull out the drum car- tridge.
  • Page 81 Prepare a new drum cartridge. Do not touch the PC drum on the drum car- tridge. Install the new drum cartridge. Replacing Consumables...
  • Page 82 Carefully close the top cover. The printer must complete a calibration cycle (less than 2 minutes) after the drum cartridge has been replaced. If you open the top cover before the message appears, the printer stops and READY repeats the calibration cycle.

  • Page 83: Maintaining The Printer

    Maintaining the Printer...

  • Page 84: Maintaining The Printer

    Never use sharp or rough implements, such as wire or plastic cleaning pads. Always close the printer’s covers gently. Never subject the printer to vibra- tion. Do not cover the printer immediately after using it. Turn it off and wait until it cools down. Maintaining the Printer...
  • Page 85 Do not leave the printer’s covers open for any length of time, especially in well-lit places; light may damage the drum cartridge. Do not open the printer during printing. Do not tap media stacks on the printer. Do not lubricate or disassemble the printer.

  • Page 86: Cleaning The Printer

    CAUTION Be sure to turn off the printer and unplug the power cord before cleaning. Exterior Control Panel Toner Printer Exterior Ready Error Menu Select Cancel Ventilation Grill Filter Cleaning the Printer...

  • Page 87: Interior

    Pull the lever, and then open the top cover. If there is paper in the output tray, remove it. Fold up the output tray before opening the top cover. Do not touch the transfer belt. Carefully pull out the drum car- tridge. Cleaning the Printer...
  • Page 88 (such as sunlight). Clean the media feed rollers by wiping them with a soft, dry cloth. BOTTOM VIEW Cleaning the Printer...
  • Page 89 Clean the laser lens by wiping them with a soft, dry cloth. Reinstall the drum cartridge. Cleaning the Printer BOTTOM VIEW...

  • Page 90: Cleaning The Duplex Option Feed Rollers

    Carefully close the top cover. Cleaning the Duplex Option Feed Rollers Open the duplex cover. Clean the feed rollers by wiping them with a soft, dry cloth. Cleaning the Printer...

  • Page 91: Cleaning The Media Feed Rollers For Tray 2

    Carefully close the duplex cover. Cleaning the Media Feed Rollers for Tray 2 Lift the printer off of Tray 2 and temporarily place it on a sturdy flat surface. Clean the media feed rollers by wiping them with a soft, dry cloth.

  • Page 92: Storing The Printer

    Lift the printer and reinstall it on top of Tray 2. Storing the Printer Note If this printer is not to be used for an extended period of time, store the printer with the fuser separator levers raised (set to the envelope position).

  • Page 93: Troubleshooting

    Troubleshooting...

  • Page 94: Introduction

    This chapter provides information to aid you in resolving printer problems you may encounter, or at least guide you to the proper sources for help. Printing the configuration page Preventing media misfeeds Understanding the media path Clearing media misfeeds Solving problems with media misfeeds...

  • Page 95: Preventing Media Misfeeds

    Media matches the printer specifications. Media is flat, especially on the leading edge. The printer is on a hard, flat, level surface. You store media in a dry location away from moisture and humidity. You remove transparencies from the output tray immediately after printing to avoid static buildup.

  • Page 96: Understanding The Media Path

    Clearing Media Misfeeds To avoid damage, always remove misfed media gently, without tearing it. Any piece of media left in the printer, whether large or small, can obstruct the media path and cause further misfeeds. Do not reload media that has misfed.

  • Page 97: Media Misfeed Messages And Clearing Procedures

    TRAY 2 MEDIA JAM DUPLEX LOWER MEDIA JAM DUPLEX UPPER Clearing a Media Misfeed in the Printer Pull the lever, and then open the top cover. If there is paper in the output tray, remove it. Fold up the output tray before opening the top cover.
  • Page 98 Carefully pull out the drum car- tridge. Note Position the removed drum cartridge as shown in the illustration at the right. Be sure to keep the drum cartridge horizontal and place it where it will not become dirty. Do not leave the drum cartridge removed for more than 15 minutes, and do not place the removed drum cartridge in a location where it...
  • Page 99 Reinstall the drum cartridge. Carefully close the top cover. Clearing Media Misfeeds...

  • Page 100: Clearing A Media Misfeed From Tray 2

    Clearing a Media Misfeed From Tray 2 Pull out Tray 2 as far as possi- ble. Lift up Tray 2 to remove it. Remove any misfed paper. Clearing Media Misfeeds...
  • Page 101 Remove the lid from Tray 2, and then remove all paper from the tray. Fan the paper, and align its edges. Load the media in Tray 2, and attach the lid. Clearing Media Misfeeds...

  • Page 102: Clearing A Media Misfeed From The Duplex Option

    Reinsert Tray 2. Clearing a Media Misfeed from the Duplex Option Open the duplex cover. Carefully pull out the misfed media. Always remove the mis- fed media in the feed direction as shown only. Clearing Media Misfeeds...
  • Page 103 Close the duplex cover. Clearing Media Misfeeds...

  • Page 104: Solving Problems With Media Misfeeds

    Recheck the media path and make sure that you have removed all of the misfed media. Use KONICA MINOLTA-approved media. See “Media Specifications” on page 40. Plain paper, recycled paper, letter head, postcard, and thick stock can be...
  • Page 105 Load the envelopes in Tray 1 with the flaps facing down. If the flaps are on the long edge, load the envelopes with the flap toward the left of the printer with the flaps facing down.
  • Page 106 Remove the transparencies and load them in Tray 1 one sheet at a time. Do not fan transparencies before loading them. Use KONICA MINOLTA-approved media. See “Media Specifications” on page Clean the media feed roller. For more details, refer to “Interior” on page 79.

  • Page 107: Solving Other Problems

    To order KONICA MINOLTA consumables, go to www.q-shop.com. Symptom Cause Printer The power cord is not power is not correctly plugged into the outlet. Something is wrong with the outlet con- nected to the printer. The power switch is not correctly turned on (I position).
  • Page 108 ( SERVICE ENERGY SAVER Wait. No action needed. Add more memory. Install a correct KONICA MINOLTA toner cartridge approved for your spe- cific printer. is dis- Check the toner cartridges. The image will not print correctly or not at all, if the cartridges are empty.
  • Page 109 Print the overlay file using a magicolor 2430 DL driver. Turn off the printer, confirm that the power cord is correctly plugged into the outlet, and then turn on the printer. Contact Technical Support with the error information.
  • Page 110 Right Binding, choose Collate only in the driver’s Paper Tab. Do not set colla- tion in the application. Place the printer on a flat, hard, level surface. Remove the tray that you are printing from and reinsert it completely into the printer.

  • Page 111: Solving Problems With Printing Quality

    If it is damaged, replace it. Adjust the humidity for media storage. Remove the moist media and replace it with new, dry media. Load the correct media in the printer. Use a power source with the proper specifications. Remove the media from the tray and check for static electricity.
  • Page 112 When printing envelopes, labels, post- cards, thick stock, or transparencies, specify the appropriate media type in the printer driver. Remove the toner cartridges and check for damage. If it is damaged, replace it. Remove the drum cartridge and check for damage.
  • Page 113 If it is damaged, replace it. Remove the drum cartridge and check for damage. If it is damaged, replace it. Place the printer on a flat, hard, level surface. Adjust the humidity in the media stor- age area.
  • Page 114 Symptom Cause There are One or more of the toner toner cartridges are smudges or defective or installed residual incorrectly. images. The fuser separator levers are adjusted for envelope printing. There are The media transfer toner roller is dirty. smudges on the back side of the page The media path is...
  • Page 115 Replace it with a new toner cartridge. Remove the drum cartridge and check for damage. If it is damaged, replace it. Place the printer on a flat, hard, level surface. Print several sheets and the excess toner should disappear.
  • Page 116 Symptom Cause Line art does The line art setting for not print in 2400 x 600 dpi color. requires Color Match- ing to be turned off. The color The drum cartridge has a poor may be defective. reproduction or has poor color density.

  • Page 117: Status, Error, And Service Messages

    Status, error, and service messages are displayed in the control panel mes- sage window. They provide information about your printer and help you locate many problems. When the condition associated with a displayed message has changed, the message is cleared from the window.

  • Page 118: Error Messages (Warning)

    The X toner cartridge Install a is an unapproved KONICA MINOLTA toner type. cartridge of the appropri- ate type (AM, EU, AP or JP), see Page 65. Size mismatch occurs Load the correct media size.

  • Page 119: Error Messages (Operator Call)

    The printer has Turn the printer off, and received more data then, after a few sec- than can be pro- onds, turn it on again. cessed with its inter- Decrease the amount of nal memory.
  • Page 120 (X). The media type set in Load the correct media the printer driver is type into Tray 1. different from the type of media loaded into Tray 1. The media size set in...
  • Page 121 Status, Error, and Service Messages means... do this... The X toner cartridge Install a correct is not installed, or an KONICA MINOLTA toner unapproved toner cartridge. cartridge is installed. Tray 2 was specified Stop the print job and with the printer driver...

  • Page 122: Service Messages

    These messages indicate a more serious fault that can only be corrected by a customer service engineer. If one of these messages appears, turn the printer off, then turn it on again. If the problem persists, contact your local vendor or authorized service provider.
  • Page 123 Installing Accessories...

  • Page 124: Installing Accessories

    Note Before opening and handling the dual in-line memory module (DIMM), first touch a metal part of the printer to avoid an electrostatic charge building up. When the DIMM is taken out of its conductive bag, hold it by its edges to avoid touching the electronic circuits. When handling the DIMM, be sure to place it on an anti-static mat or a piece of aluminum foil.

  • Page 125: Dual In-Line Memory Module (Dimm)

    Data Rate CAS Latency Voltage Due to the configuration of the printer controller board, only 2 banks of memory are recognized (single-sided DIMMs). Double-sided DIMMs have 4 banks of memory but only 2 of the 4 banks are recognized. As such, a printer installed with 512 MB double-sided DIMMs may only recognize half of that memory, 256 MB.

  • Page 126: Installing A Dimm

    Installing a DIMM Note It’s very important to protect the printer controller board and any associated circuit boards from electrostatic damage. Before performing this procedure, review the antistatic caution on Page 116. In addition, always handle circuit boards by the edges only.
  • Page 127 Remove the rear panel. Since there are two hooks on the right side of the panel, remove the rear panel by slightly pull- ing the left side of the panel toward you, then sliding the panel off to the left. Insert the new DIMM straight into the DIMM connector until the latches snap into the locked...

  • Page 128: Duplex Option

    Print a configuration page from the special pages menu ( PAGES/PRINT CONFIG PAGE RAM installed in your printer is listed. Duplex Option Duplex (2-sided) printing can be performed automatically with the duplex option and enough memory installed. See “Duplexing” on page 60.

  • Page 129: Installing The Duplex Option

    Installing the Duplex Option Turn off the printer. Remove the two knockout plates and the tape. Prepare the duplex option. Before installing the duplex option, open the duplex cover and check that the knob is posi- tioned vertically. After checking the knob, close the cover.
  • Page 130 Install the duplex option. Open the cover of the duplex option. Since the duplex option is not yet secured to the printer, hold the duplex option in place when opening its cover. Duplex Option...

  • Page 131: Tray 2

    While pushing in the knobs, turn them clockwise until they are horizontal. The duplex option is secured in place. Make sure that both knobs are securely locked. Close the duplex cover. Tray 2 If Tray 2 is installed, the amount of paper available can be increased. Up to 500 sheets of A4/Letter-size paper can be loaded.

  • Page 132: Installing Tray 2

    Installing Tray 2 Note Since consumables are installed in the printer, be sure to keep the printer level when moving it in order to prevent accidental spills. Turn off the printer and discon- nect the power cord and inter- face cables.

  • Page 133: Dust Cover

    We recommend that the dust cover remain attached when this printer is used. Depending on the sales region, the dust cover is not included with this printer. If necessary, purchase this part from your sales representa- tive. Installing the Dust Cover Open Tray 1.

  • Page 134: Loading Media In Tray 1 With The Dust Cover Installed

    Attach the lid to the dust cover tray. Loading Media in Tray 1 with the Dust Cover Installed Remove the lid from the dust cover, and then open the front panel of the dust cover tray. Slide the media guides to pro- vide more space between them.
  • Page 135 Load the media face up in the tray. Do not load above the Do not load more than 10 envelopes or 50 sheets of labels, post- cards, thick stock, or transparencies at one time. Slide the media guides against the edges of the media. Close the front panel of the dust cover tray, and then reattach the lid.
  • Page 136 Dust Cover...

  • Page 137: A Appendix

    Appendix...

  • Page 138: Safety Specifications

    China model GB 9254 class B, GB 17625.1 Australian model AS/NZS CISPR22 class B Desktop full color laser beam printer 2 laser diodes and polygon mirror Mono-component toner developing 2400 dpi × 600 dpi, 1200 dpi × 600 dpi or 600 dpi × 600 dpi Simplex Monochrome: 12.0 seconds for A4, Letter...
  • Page 139 Print speed Warm-up time Media sizes Paper/Media Input capacity Output capacity Operating temperature Operating humidity Technical Specifications Simplex Monochrome: 20.0 pages per minute for A4, Letter (plain paper) Full color: 5.0 pages per minute for A4, Letter (plain paper) Duplex Monochrome: 11.4 pages per minute for A4, Letter (plain paper) Full color:...

  • Page 140: Consumable Life Expectancy Chart

    Standby: 35 dB or less Height: 341 mm (13.4") Width: 430 mm (16.9") Depth: 395 mm (15.6") Printer: approximately 19.9 kg (43.9 lb) (exclud- ing the dust cover) Toner cartridge: Standard in-box cartridge = 0.58 kg (1.28 lb) (Y, M, C, K)
  • Page 141 Item Drum cartridge Technical Specifications Average Life Expectancy (in Simplex Pages) At 5% coverage, using plain paper Monochrome: 45,000 pages (Continuous) 10,000 pages (Intermittent) Full color: 11,250 pages (Continuous) 7,500 pages (Intermittent)

  • Page 142: Our Concern For Environmental Protection

    Our Concern for Environmental Protection As an ENERGY STAR ® Partner, we have determined that this machine meets the ENERGY STAR Guidelines for energy efficiency. What is an ENERGY STAR product? An ENERGY STAR product has a special feature that allows it to automati- cally switch to a “low-power mode”...
  • Page 143 Index Accessories 116 DIMMs 117 Duplex option 120 Dust cover 125 Tray 2 123 Antistatic protection 116 Booklet binding 102 Configuration menu 22 Consumables Toner cartridge 64 Control panel 20 Index Direct print 33, 35 Dual in-line memory module 117 Duplexing 60 Duplex option 120 Dust cover 125...
  • Page 144 Paper tab 11 Plain paper 41 Postcard 45 Preventing media misfeeds 87 Print quality 103 Printer Parts 3 Printer driver 10 Paper tab 11 Quality tab 12 Setting 9 Setup tab 11 Quality tab 12 Service messages 114 Setup tab 11...

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