Konica Minolta magicolor 2400W Service Manual
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Konica Minolta magicolor 2400W Service Manual

Field service
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SERVICE MANUAL
magicolor 2400W
magicolor 2400W
magicolor 2430 DL
magicolor 2430 DL
magicolor 2450
magicolor 2450
FIELD SERVICE
®
®
®
2006.02
2006.02
Ver. 4.0
Ver. 4.0

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Summary of Contents for Konica Minolta magicolor 2400W

  • Page 1 SERVICE MANUAL FIELD SERVICE magicolor 2400W magicolor 2400W ® magicolor 2430 DL magicolor 2430 DL ® magicolor 2450 magicolor 2450 ® 2006.02 2006.02 Ver. 4.0 Ver. 4.0...

  • Page 2: Safety And Important Warning Items

    IMPORTANT NOTICE Because of possible hazards to an inexperienced person servicing this product as well as the risk of damage to the product, KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. (hereafter called the KMBT) strongly recommends that all servicing be performed only by KMBT-trained service technicians.

  • Page 3: Safety Warnings

    [1] MODIFICATIONS NOT AUTHORIZED BY KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. KONICA MINOLTA brand products are renowned for their high reliability. This reliability is achieved through high-quality design and a solid service network. Product design is a highly complicated and delicate process where numerous mechanical, physical, and electrical aspects have to be taken into consideration, with the aim of arriving at proper tolerances and safety factors.
  • Page 4 SAFETY AND IMPORTANT WARNING ITEMS [2] POWER PLUG SELECTION In some countries or areas, the power plug provided with the product may not fit wall outlet used in the area. In that case, it is obligation of customer engineer (hereafter called the CE) to attach appropriate power plug or power cord set in order to connect the product to the supply.

  • Page 5: Connection To Power Supply

    SAFETY AND IMPORTANT WARNING ITEMS [3] CHECKPOINTS WHEN PERFORMING ON-SITE SERVICE KONICA MINOLTA brand products are extensively tested before shipping, to ensure that all applicable safety standards are met, in order to protect the customer and customer engi- neer (hereafter called the CE) from the risk of injury. However, in daily use, any electrical equipment may be subject to parts wear and eventual failure.
  • Page 6 SAFETY AND IMPORTANT WARNING ITEMS Power Plug and Cord WARNING • When using the power cord set (inlet type) that came with this product, make sure the connector is securely inserted in the inlet of the product. When securing measure is provided, secure the cord with the fixture properly.
  • Page 7 SAFETY AND IMPORTANT WARNING ITEMS Wiring WARNING • Never use multi-plug adapters to plug multiple power cords in the same outlet. If used, the risk of fire exists. • When an extension cord is required, use a specified one. Current that can flow in the extension cord is limited, so using a too long extension cord may result in fire.
  • Page 8 SAFETY AND IMPORTANT WARNING ITEMS Ventilation CAUTION • The product generates ozone gas during operation, but it will not be harmful to the human body. If a bad smell of ozone is present in the following cases, ventilate the room. a.
  • Page 9 SAFETY AND IMPORTANT WARNING ITEMS Work Performed with the Product Powered On WARNING • Take every care when making adjustments or performing an operation check with the product powered. If you make adjustments or perform an operation check with the external cover detached, you may touch live or high-voltage parts or you may be caught in moving gears or the timing belt, leading to a risk of injury.
  • Page 10 SAFETY AND IMPORTANT WARNING ITEMS Safety Checkpoints WARNING • Check electrode units such as a charging corona unit for deterioration and sign of leakage. Current can leak, leading to a risk of trouble or fire. • Before disassembling or adjusting the write unit (P/H unit) incorporating a laser, make sure that the power cord has been disconnected.

  • Page 11: Handling Of Consumables

    SAFETY AND IMPORTANT WARNING ITEMS Safety Checkpoints WARNING • Make sure that all screws, components, wiring, connec- tors, etc. that were removed for safety check and mainte- nance have been reinstalled in the original location. (Pay special attention to forgotten connectors, pinched cables, forgotten screws, etc.) A risk of product trouble, electric shock, and fire exists.
  • Page 12 SAFETY AND IMPORTANT WARNING ITEMS Handling of Service Materials CAUTION • Use only a small amount of cleaner at a time and take care not to spill any liquid. If this happens, immediately wipe it off. A risk of fire exists. •...

  • Page 13: Internal Laser Radiation

    SAFETY AND IMPORTANT WARNING ITEMS [4] Laser Safety • This is a digital machine certified as a Class 1 laser product. There is no possibility of danger from a laser, provided the machine is serviced according to the instruction in this manual.
  • Page 14 SAFETY AND IMPORTANT WARNING ITEMS U.S.A., Canada (CDRH Regulation) • This machine is certified as a Class 1 Laser product under Radiation Performance Stan- dard according to the Food, Drug and Cosmetic Act of 1990. Compliance is mandatory for Laser products marketed in the United States and is reported to the Center for Devices and Radiological Health (CDRH) of the U.S.
  • Page 15 SAFETY AND IMPORTANT WARNING ITEMS Finland, Sweden LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT VAROITUS! • Laitteen käyttäminen muulla kuin tässä käyttöohjeessa mainitulla tavalla saat- taa altistaa käyttäjän turvallisuusluokan 1 ylittävälle näkymättömälle laser- säteilylle. puolijohdelaser Laserdiodin suurin teho 10 mW aallonpituus 775-800 nm VARNING!

  • Page 16: Laser Safety Label

    SAFETY AND IMPORTANT WARNING ITEMS Laser Safety Label • A laser safety label is attached to the inside of the machine as shown below. 4139safe001c0 S-15...

  • Page 17: Laser Caution Label

    SAFETY AND IMPORTANT WARNING ITEMS Laser Caution Label • A laser caution label is attached to the outside of the machine as shown below. A. magicolor 2400W 4139safe005e0 4139safe006e0 S-16...
  • Page 18 SAFETY AND IMPORTANT WARNING ITEMS B. magicolor 2430 DL 4139safe007e0 4139safe008e0 S-17...
  • Page 19 SAFETY AND IMPORTANT WARNING ITEMS C. magicolor 2450 4139P0E501DA 4139P0E502DA S-18...

  • Page 20: Precautions For Handling The Laser Equipment

    SAFETY AND IMPORTANT WARNING ITEMS PRECAUTIONS FOR HANDLING THE LASER EQUIPMENT • When laser protective goggles are to be used, select ones with a lens conforming to the above specifications. • When a disassembly job needs to be performed in the laser beam path, such as when working around the printerhead and PC Drum, be sure first to turn the printer OFF.

  • Page 21: Warning Indications On The Machine

    SAFETY AND IMPORTANT WARNING ITEMS WARNING INDICATIONS ON THE MACHINE Caution labels shown are attached in some areas on/in the machine. When accessing these areas for maintenance, repair, or adjustment, special care should be taken to avoid burns and electric shock. High temperature High voltage 4139safe009c0...
  • Page 22 SAFETY AND IMPORTANT WARNING ITEMS High voltage 4139safe010c0 CAUTION: • You may be burned or injured if you touch any area that you are advised not to touch by any caution label. Do not remove caution labels. If any caution label has come off or become dirty and therefore the caution cannot be read, contact our Service Office.
  • Page 23 SAFETY AND IMPORTANT WARNING ITEMS S-22...
  • Page 24 SERVICE MANUAL FIELD SERVICE magicolor 2400W magicolor 2400W ® ® magicolor 2430 DL magicolor 2430 DL ® ® magicolor 2450 magicolor 2450 ® ® Main Unit 2006.02 Ver. 4.0...
  • Page 26 After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.

  • Page 28: Table Of Contents

    Field Service Ver. 4.0 Feb. 2006 CONTENTS General System configuration....................1 Product specifications ..................... 3 Type ........................3 Functions ......................4 Maintenance ......................5 Machine Specifications ..................5 Operating Environment..................5 Controller ......................5 Maintenance Periodic check ......................7 Maintenance items....................7 3.1.1 Parts to be replaced by users (CRUs) ............
  • Page 29 Temperature/Humidity Sensor (HS1) ............58 6.3.27 AIDC Sensor (AIDC)................... 59 6.3.28 Torque limiter ....................60 6.3.29 Hard Disk (Option) ..................61 Adjustment/Setting How to use the adjustment section ............... 63 Description of the Control Panel (magicolor 2400W) ..........64 Control Panel Display ..................64...
  • Page 30 Field Service Ver. 4.0 Feb. 2006 8.1.1 LED Indicator ....................64 8.1.2 List of Status Messages ................65 8.1.3 Cancel Key ....................66 Service Support Tools ..................67 8.2.1 Details of Service Support Tools ..............67 8.2.2 Compatible OS.................... 67 8.2.3 High altitude support ...................
  • Page 31 Field Service Ver. 4.0 Feb. 2006 10.4.6 ENGINE SERVICE ..................81 10.5 NETWORK ......................85 10.5.1 DHCP:XX / BOOTP:XX................85 10.5.2 IP ADDRESS ....................85 10.5.3 SUBNET MASK ..................85 10.5.4 GATEWAY....................85 10.5.5 MAC ADDRESS..................85 10.5.6 HTTP ......................86 10.5.7 SNMP ......................
  • Page 32 Field Service Ver. 4.0 Feb. 2006 12.2 PROOF/PRINT MENU..................96 12.2.1 Entering the password ................96 12.3 PRINT MENU ..................... 97 12.3.1 MENU MAP....................97 12.3.2 CONFIGURATION ..................97 12.3.3 STATISTICS PAGE..................97 12.3.4 FONT LIST....................97 12.3.5 DIRECTORY LIST..................98 12.3.6 DEMO ......................
  • Page 33 16.4.5 Misfeed at exit section ................129 16.4.6 Undefined misfeed ..................129 Error Codes......................130 17.1 Trouble code ..................... 130 17.1.1 Indication of the Error indicator (magicolor 2400W) ......... 130 17.1.2 Indication of the LCD display (magicolor 2430 DL)........131...
  • Page 34 Field Service Ver. 4.0 Feb. 2006 17.1.3 Indication of the LCD display (magicolor 2450) ........131 17.1.4 Trouble code list ..................131 17.2 How to reset...................... 133 17.3 Solution......................134 17.3.1 04: Mechanical Control Board malfunction ..........134 17.3.2 05: Flash ROM malfunction............... 134 17.3.3 08: Main Motor malfunction...............
  • Page 35 Field Service Ver. 4.0 Feb. 2006 20.1 Solution ......................149 20.1.1 White lines in FD, white bands in FD, colored lines in FD, and colored bands in FD................149 20.1.2 White lines in CD, white bands in CD, colored lines in CD, and colored bands in CD ................

  • Page 36: Field Service Ver. 4.0 Feb

    Field Service Ver. 4.0 Feb. 2006 1. System configuration General System configuration A. magicolor 2400W 4139fs1501c0 Main Unit Dust Cover B. magicolor 2430 DL 4139fs1502c0 Duplex Option 256 MB/512 MB DIMM Dust Cover Main Unit Lower Feeder Unit...
  • Page 37 1. System configuration Field Service Ver. 4.0 Feb. 2006 C. magicolor 2450 4139F1C501DA Duplex Option 128 MB/256 MB/512 MB DIMM Dust Cover HDD Option Lower Feeder Unit Main Unit...

  • Page 38: Product Specifications

    Photoconductor Blade cleaning system Cleaning Print Density 600 x 600 dpi magicolor 2400W One-way system (Tray 1: 200 sheets) One-way system (Tray 1: 200 sheets) Paper Feeding System magicolor 2430 DL/ * Expandable to a two-way system by adding an magicolor 2450 optional Lower Feeder Unit.

  • Page 39: Functions

    2. Product specifications Field Service Ver. 4.0 Feb. 2006 Functions 110 V to 127 V area Average: 45 seconds Warm-up Time magicolor 2400W/ (at ambient tempera- magicolor 2430 DL 220 V to 240 V area Average: 49 seconds ture of 23°C/73.4°F...

  • Page 40: Maintenance

    10° to 35° C / 50° to 95° F (with a fluctuation of 10° C / 18° F or less per hour) Humidity 15% to 85% (with a fluctuation of 20% or less per hour) Controller A. magicolor 2400W Naltec N4-Chip Standard Memory 32 MB Interface USB 1.1/2.0 (High-Speed) compliant...
  • Page 41 2. Product specifications Field Service Ver. 4.0 Feb. 2006 C. magicolor 2450 freescale MPC8220i (300 MHz) Standard Memory 256 MB 10 Base-T/100 Base-TX (IEEE 802.3) Ethernet Interfaces USB Revision 2.0/1.1 IEEE1284 Windows NT4.0//2000/Server 2003/XP PostScript driver, Win- Windows dows 98SE/NT4.0/Me/2000/Server 2003/XP PPDs, PCL XL driver Printer Drivers OS 9...

  • Page 42: Maintenance

    Pick-up Roller malfunction occurs section : The Toner Cartridges shipped with the magicolor 2400W/2430 DL have a life expect- ancy of 1,500 printed pages. : The Toner Cartridge shipped with the magicolor 2450 have a life expectancy of 4,500 printed pages.

  • Page 43: Parts To Be Replaced By Service Engineers (Frus)

    3. Periodic check Field Service Ver. 4.0 Feb. 2006 3.1.2 Parts to be replaced by Service Engineers (FRUs) Number of No Classification Part name Clean Replace Description prints Monochrome 135,000 (MP *) Monochrome 45,000 (1P/J Full Color 1 Image Transfer Belt Unit 33,700 (MP *) Transfer...

  • Page 44: Maintenance Parts

    Fusing Unit 120,000 section : The Toner Cartridges shipped with the magicolor 2400W/2430 DL have a life expect- ancy of 1,500 printed pages. : The Toner Cartridge shipped with the magicolor 2450 have a life expectancy of 4,500 printed pages.

  • Page 45: Concept Of Parts Life

    3. Periodic check Field Service Ver. 4.0 Feb. 2006 Concept of parts life Description Near Life Value Life Value The period of time during which the Main Motor is Drum Cartridge 36,000 prints 45,000 prints energized is counted. Fusing Unit The number of printed pages is counted.

  • Page 46: Maintenance Procedure (Periodic Parts Check)

    Field Service Ver. 4.0 Feb. 2006 3. Periodic check Maintenance procedure (Periodic parts check) NOTE • The alcohol referred to in the following procedures is isopropyl alcohol. 3.4.1 Pick-up Roller A. Cleaning Procedure 1. Open the Top Cover. 2. Remove the Drum Cartridge. ☞...
  • Page 47 3. Periodic check Field Service Ver. 4.0 Feb. 2006 B. Removal Procedure 1. Open the Top Cover. 2. Remove the Drum Cartridge. ☞ 17 NOTE • Position the removed drum car- tridge as shown in the illustration at the left. •...

  • Page 48: Separation Pad

    Field Service Ver. 4.0 Feb. 2006 3. Periodic check 3.4.2 Separation Pad A. Removal Procedure 1. Remove the Paper Pick-up Unit. ☞ 51 2. Unlock tabs [1] and remove the Sep- aration Pad [2]. 4139fs2065c1 3. Unhook the spring [3]. 4139fs2066c1 3.4.3 PH Window...

  • Page 49: Toner Cartridge (C/M/Y/Bk)

    3. Periodic check Field Service Ver. 4.0 Feb. 2006 3.4.4 Toner Cartridge (C/M/Y/Bk) A. Removal Procedure (1) magicolor 2400W 1. Check the color of the Toner Car- tridge to be replaced on the control panel. 2. Press the TONER ROTATE key.
  • Page 50 Field Service Ver. 4.0 Feb. 2006 3. Periodic check 5. Hold onto the handle [2] of the Toner Cartridge, pull it and remove the Toner Cartridge [3]. NOTE • To remove and replace the Toner Cartridge of any given color, use “Replace Toner Cartridge”...
  • Page 51 3. Periodic check Field Service Ver. 4.0 Feb. 2006 3. Remove the Protective Cover [2]. 4139fs2504c0 4. Aligning the shaft [3] on both sides of the Toner Cartridge with the rails in the machine, install the Toner Car- tridge [4]. 4139fs2505c0 5.

  • Page 52: Drum Cartridge

    Field Service Ver. 4.0 Feb. 2006 3. Periodic check 3.4.5 Drum Cartridge A. Replacement Procedure 1. Open the Top Cover. 2. Hold onto the handle [2] of the Drum Cartridge [1] and slowly lift the Drum Cartridge out of the machine. 4139fs2507c0 NOTE •...

  • Page 53: 2Nd Transfer Roller

    3. Periodic check Field Service Ver. 4.0 Feb. 2006 3.4.6 2nd Transfer Roller A. Replacement Procedure 1. Open the Top Cover. 2. Remove the Drum Cartridge. ☞ 17 3. Remove the 2nd Transfer Roller Assy [3] as follows. While pushing the levers [2] of the holders [1] located on both sides, pull the hold- ers [1] to the front.

  • Page 54: Transfer Belt Unit

    Field Service Ver. 4.0 Feb. 2006 3. Periodic check 3.4.7 Transfer Belt Unit A. Replacement Procedure 1. Open the Top Cover. 2. Disconnect the connector [1]. Precaution for Reconnecting the Connector • Make sure that the connector is connected in the correct direction. 4139fs2002c0 3.

  • Page 55: Fusing Unit

    3. Periodic check Field Service Ver. 4.0 Feb. 2006 4. Remove the Transfer Belt Unit [3]. NOTE • When replacing the Transfer Belt Unit, use care not to touch the sur- face of the belt. A scratchy or dirty belt could result in image problems. 5.
  • Page 56 Field Service Ver. 4.0 Feb. 2006 3. Periodic check 5. Remove the Transfer Belt Unit. ☞ 19 6. Snap off two C-rings [6] of the Upper Cover [5] and unhook the two ful- crum pins of the Upper Cover. 4139fs2007c0 NOTE •...
  • Page 57 3. Periodic check Field Service Ver. 4.0 Feb. 2006 7. Swing open the Fusing Unit gear cover [7]. 4139fs2008c0 8. Remove two screws [9] from the Fusing Unit [8]. 4139fs2009c2 9. Remove the Fusing Unit [10]. [10] 10. To reinstall, reverse the order of removal.

  • Page 58: Service Tool

    ☞ For the predetermined conditions, see 10. NOTE • The Toner Cartridges shipped with the magicolor 2400W/2430 DL have a life expectancy of 1,500 printed pages. • The Toner Cartridges shipped with the magicolor 2450 have a life expectancy of 4,500 printed pages.

  • Page 59: Firmware Upgrade

    5. Firmware upgrade Field Service Ver. 4.0 Feb. 2006 Firmware upgrade Print Control Board (PWB-P) firmware upgrading (2400W/2430 DL) 5.1.1 Upgrading procedure 1. Connect the machine to the PC using an Ethernet cable. (The printer should be ON.) 2. In the Menu, select SPECIAL PAGES → PRINT CONFIG PAGE and execute the func- tion.
  • Page 60 Field Service Ver. 4.0 Feb. 2006 5. Firmware upgrade 6. Check with the Command Prompt display on the progress of upgrading procedure. 4138fs2540e0 NOTE • NEVER turn OFF and ON the printer’s Power Switch until the message “flash update done” appears on the Command Prompt display. 7.

  • Page 61: Print Control Board (Pwb-P) Firmware Upgrading (2450)

    5. Firmware upgrade Field Service Ver. 4.0 Feb. 2006 Print Control Board (PWB-P) firmware upgrading (2450) 5.2.1 Upgrading procedure A. Parallel connections 1. Connect the machine to the PC using an IEEE 1284 cable. (The printer should be OFF.) 2. Copy the firmware data (XXXXXX.sys) to any directory on the PC. 3.
  • Page 62 Field Service Ver. 4.0 Feb. 2006 5. Firmware upgrade 8. Check the message on the Control Panel and make sure that “IDLE” is displayed. 4139F2E509DA NOTE Do not turn the printer’s Power Switch OFF or ON while the firmware is upgrading. 9.
  • Page 63 5. Firmware upgrade Field Service Ver. 4.0 Feb. 2006 B. Network connections 1. Connect the machine to the PC using an Ethernet cable. 2. In the Menu, select PRINT MENU → CONFIGURATION and execute the function. Then, check the IP address [1] of the machine. ☞...
  • Page 64 Field Service Ver. 4.0 Feb. 2006 5. Firmware upgrade 9. Type “put_XXXXX.ps” and press the Enter key. If there are two or more firmware data files involved, repeat the same steps (XXXXXX is the firmware data file name). 4139F2E512DA NOTE Do not turn the printer’s Power Switch OFF or ON while the firmware is upgrading.

  • Page 65: Other

    6. Other Field Service Ver. 4.0 Feb. 2006 Other Disassembly/adjustment prohibited items A. Paint-socked screws NOTE • Paint-locked screws show that the assembly or unit secured can only be adjusted or set at the factory and should not be adjusted, set, or removed in the field. B.

  • Page 66: Disassembly/Assembly List (Other Parts)

    Field Service Ver. 4.0 Feb. 2006 6. Other Disassembly/assembly list (other parts) Section Part name Ref.Page ☞ Front Cover ☞ Right Cover ☞ Left Cover Exterior parts ☞ Rear Cover ☞ Rear Panel ☞ Paper Take-up Cover ☞ Print Control Board ☞...

  • Page 67: Disassembly/Assembly Procedure

    6. Other Field Service Ver. 4.0 Feb. 2006 Disassembly/assembly procedure 6.3.1 Rear Panel 1. Remove the screw [1] and the Rear Panel [2]. 4139fs2012c2 6.3.2 Rear Cover 1. Remove the Rear Panel. ☞ 32 2. Remove four screws [1] and the Rear Cover [2].

  • Page 68: Left Cover

    Field Service Ver. 4.0 Feb. 2006 6. Other 6.3.3 Left Cover 1. Open the Top Cover. 2. Remove two screws [1]. 3. Unlock two tabs [2] and remove the Left Cover [3]. 4139fs2014c1 NOTE • When installing the Left Cover, make sure that the harness [4] of the Fusing Unit is located below the rib [5] of the Left Cover.

  • Page 69: Right Cover

    6. Other Field Service Ver. 4.0 Feb. 2006 6.3.4 Right Cover 1. Open the Top Cover. 2. Remove two screws [1]. 3. Unlock two tabs [2] and remove the Right Cover [3]. 4139fs2015c2 6.3.5 Paper Take-up Cover 1. Open the Paper Take-up Cover. 2.

  • Page 70: Control Panel (Pwb-Op)

    Field Service Ver. 4.0 Feb. 2006 6. Other NOTE Precautions for Remounting the Front Cover 1. When remounting the Front Cover, make sure that the two tabs in section A are properly fitted in position. 2. When tightening the screws, make sure that there is no clearance between the machine frame and Front Cover (in section B).

  • Page 71: Usb Board (Pwb-Usb)

    4. Disconnect one connector [4] and remove the USB Board Assy [6]. 4139fs2540c0 6.3.9 Print Control Board (PWB-P) (1) magicolor 2400W 1. Remove the Rear Cover. ☞ 32 2. Remove the Left Cover. ☞ 33 3. Remove five screws [1] and the inter- face protective cover [2].
  • Page 72 Field Service Ver. 4.0 Feb. 2006 6. Other 4. Disconnect all connectors from the Print Control Board [3]. 4139fs2517c0 5. Remove six screws [4]. 4139fs2518c0 6. Disconnect the connector (PJ103P) [5] connected to the Mechanical Control Board and remove the Print Control Board [6].
  • Page 73 6. Other Field Service Ver. 4.0 Feb. 2006 (2) magicolor 2430 DL 1. Remove the Rear Cover. ☞ 32 2. Remove the Left Cover. ☞ 33 3. Remove two screws [1]. 4139fs2544c0 4. Disconnect one connector [2]. 4139fs2545c0 5. Remove four screws [3] and Print Control Board protective shield [4].
  • Page 74 Field Service Ver. 4.0 Feb. 2006 6. Other 6. Disconnect all connectors from the Print Control Board [5]. 4139fs2547c0 7. Remove six screws [6]. 8. Disconnect the connector (PJ103P) [7] connected to the Mechanical Control Board and remove the Print Control Board [8].
  • Page 75 6. Other Field Service Ver. 4.0 Feb. 2006 4. Disconnect one connector [2]. 4139F2C503AA 5. Remove six screws [3] and Print Control Board protective shield [4]. 4139F2C504AA 6. Disconnect all connectors from the Print Control Board [5]. 4139F2C505AA...

  • Page 76: Mechanical Control Board (Pwb-A)

    Field Service Ver. 4.0 Feb. 2006 6. Other 7. Remove six screws [6]. 8. Disconnect the connector (PJ103P) [7] connected to the Mechanical Control Board and remove the Print Control Board Assy [8]. 4139F2C506AA 9. Remove the three screws [9] and Print Control Board.
  • Page 77 6. Other Field Service Ver. 4.0 Feb. 2006 3. Remove four screws [2]. 4139fs2019c0 4. Disconnect the connector (PJ1A) [3] connected to the Print Control Board and remove the Mechanical Control Board [4]. 4139fs2520c0 5. Remove Parameter Chip (PJ26) [5] from the Mechanical Control Board. NOTE •...

  • Page 78: Power Unit (Pu)

    Field Service Ver. 4.0 Feb. 2006 6. Other NOTE • When mounting Parameter Chip (PJ26), align the notches (indicated by “A” in the illustration). 4138fs2544c0 6.3.11 Power Unit (PU) 1. Remove the Mechanical Control Board. ☞ 41 2. Remove the Print Control Board. ☞...
  • Page 79 6. Other Field Service Ver. 4.0 Feb. 2006 5. Disconnect two connectors [7] of the Power Switch. 4139fs2023c1 6. Remove a screw [8] and remove the Power Supply Cooling Fan Motor Cover [9]. 4139fs2073c1 7. Unlock three tabs [10] and remove [11] the Power Supply Cooling Fan Motor Assy [11].
  • Page 80 Field Service Ver. 4.0 Feb. 2006 6. Other 8. Remove the Harness Protective Seal [12]. [12] 4139fs2075c1 9. Remove six screws [13] and pull the [13] Power Unit Assy [14] to the front as shown on the left. NOTE • Do not pull the Power Unit Assy hard, as a number of harnesses are [14] connected to it.

  • Page 81: High Voltage Unit (Hv)

    6. Other Field Service Ver. 4.0 Feb. 2006 6.3.12 High Voltage Unit (HV) 1. Remove the Left Cover. ☞ 33 2. Remove four screws [1]. 4139fs2027c0 3. Disconnect two connectors [2] and remove the High Voltage Unit [3]. 4139fs2028c0 Precautions for Reinstallation of the High Voltage Unit •...

  • Page 82: Waste Toner Near Full Detection Board (Pwb-C)

    Field Service Ver. 4.0 Feb. 2006 6. Other 6.3.13 Waste Toner Near Full Detection Board (PWB-C) 1. Remove the High Voltage Unit. ☞ 46 2. Remove the screw [1], unlock the tab [2], and remove the wiring saddle [3]. Then, remove the shield [4]. Precaution for Reinstallation •...

  • Page 83: Ph Unit

    6. Other Field Service Ver. 4.0 Feb. 2006 6.3.14 PH Unit NOTE • Do not replace the PH Unit while the machine is turned ON. The laser beam that may be emitted can blind you. • Do not attempt to disassemble or adjust the PH Unit. The laser beam that may be emitted can blind you.
  • Page 84 Field Service Ver. 4.0 Feb. 2006 6. Other 7. Press the Rack Release Lever [5] and then rotate the Rack [6] so that the Toner Cartridge [7] is moved to a position, at which the Toner Car- tridge can be easily removed. NOTE •...
  • Page 85 6. Other Field Service Ver. 4.0 Feb. 2006 11. Remove the PH Unit Cover/Right [9], Left [10]. NOTE • Through the hole [11] at the loca- tion shown on the left, push the tab of the PH Unit Cover and remove the PH Unit Cover.

  • Page 86: Paper Pick-Up Unit

    Field Service Ver. 4.0 Feb. 2006 6. Other 6.3.15 Paper Pick-up Unit 1. Remove the Rear Cover. ☞ 32 2. Remove the Right Cover. ☞ 34 3. Remove the Left Cover. ☞ 33 4. Remove the High Voltage Unit and Shield. ☞...

  • Page 87: Main Motor (M1)

    6. Other Field Service Ver. 4.0 Feb. 2006 10. Unhook two dowels [5] and remove the Paper Pick-up Unit [6]. 4139fs2064c3 6.3.16 Main Motor (M1) 1. Remove the Right Cover. ☞ 34 2. Disconnect the connector [2], remove four screws [1] and Main Motor [3].

  • Page 88: Ventilation Fan Motor (M6)

    Field Service Ver. 4.0 Feb. 2006 6. Other 3. Unlock tabs and remove the Power Supply Cooling Fan Motor [3]. 4139fs2040c1 6.3.18 Ventilation Fan Motor (M6) 1. Remove the Right Cover. ☞ 34 2. Disconnect the connector [2] of the Ventilation Fan Motor [1] and remove the harness from the wiring saddle [3].

  • Page 89: Fusing Motor (M7)

    6. Other Field Service Ver. 4.0 Feb. 2006 6.3.19 Fusing Motor (M7) 1. Remove the Right Cover. ☞ 34 2. Remove two screws [1] and the con- nector [2]. 3. Remove the harness [3] from the wir- ing saddle [4] and then remove the Fusing Motor [5].

  • Page 90: Rack Motor (M2)

    Field Service Ver. 4.0 Feb. 2006 6. Other 3. Remove four screws [5] and the Rack Drive Assy [6]. 4139fs2046c0 4. Remove two screws [7], disconnect the connector [8], and remove the Developing Motor [9]. 4139fs2047c0 6.3.21 Rack Motor (M2) 1.

  • Page 91: Tray1 Paper Pick-Up Solenoid (Sl1)

    6. Other Field Service Ver. 4.0 Feb. 2006 6.3.22 Tray1 Paper Pick-up Solenoid (SL1) 1. Remove the High Voltage Unit. ☞ 46 2. Remove one screw [1], unlock the tab [2], and remove the wiring saddle [3]. Then, remove the shield [4]. Precaution for Reinstallation •...

  • Page 92: Pressure/Retraction Solenoid/Cleaning Blade (Sl3)

    Field Service Ver. 4.0 Feb. 2006 6. Other Precaution for Reinstallation • Reinstall the solenoid so that the clearance between the gear of the registration roller clutch and flapper falls within the specified range. Specifications: 1.0 ± 0.2 mm 4139fs2067c1 6.3.24 Pressure/Retraction Solenoid/Cleaning Blade (SL3) 1.

  • Page 93: Temperature/Humidity Sensor (Hs1)

    6. Other Field Service Ver. 4.0 Feb. 2006 4. Remove the mylar sheet. 5. Remove the screw [3] and the Pres- sure/Retraction Solenoid /2nd Image Transfer [4]. 4139fs2055c1 6.3.26 Temperature/Humidity Sensor (HS1) 1. Remove the Front Cover. ☞ 34 2. Remove the C-clip [1]. 4139fs2056c0 3.

  • Page 94: Aidc Sensor (Aidc)

    Field Service Ver. 4.0 Feb. 2006 6. Other 4. Disconnect the connector [3] and remove the Temperature/Humidity Sensor [4]. 4139fs2533c0 6.3.27 AIDC Sensor (AIDC) 1. Remove the Transfer Belt Unit. ☞ 19 2. Remove two screws [1] and the AIDC Sensor protective cover [2]. 4139fs2061c0 3.

  • Page 95: Torque Limiter

    6. Other Field Service Ver. 4.0 Feb. 2006 6.3.28 Torque limiter A. Removal Procedure 1. Remove the Paper Pick-up Unit. ☞ 51 2. Remove the screw [1] and the Paper Pick-up Clutch. 3. Disassemble the Paper Pick-up Clutch and remove the torque limiter [2].

  • Page 96: Hard Disk (Option)

    Field Service Ver. 4.0 Feb. 2006 6. Other 4. If the Pick-up Roller [5] tilts in the counterclockwise direction, turn the coupling gear of the Paper Pick-up Clutch in the direction of B and reas- semble the Paper Pick-up Clutch. 4139fs2532c0 6.3.29 Hard Disk (Option)
  • Page 97 6. Other Field Service Ver. 4.0 Feb. 2006 Blank Page...

  • Page 98: Adjustment/Setting

    Field Service Ver. 4.0 Feb. 2006 7. How to use the adjustment section Adjustment/Setting How to use the adjustment section • This section contains detailed information on the adjustment items and procedures for this machine. • Throughout this section, the default settings are indicated by boldface. A.

  • Page 99: Description Of The Control Panel (Magicolor 2400W)

    8. Description of the Control Panel (magicolor 2400W) Field Service Ver. 4.0 Feb. 2006 Description of the Control Panel (magicolor 2400W) Control Panel Display • The Control Panel contains six LED indicators and two keys, the Rotate Toner key and the Cancel key.

  • Page 100: List Of Status Messages

    Field Service Ver. 4.0 Feb. 2006 8. Description of the Control Panel (magicolor 2400W) 8.1.2 List of Status Messages • The combinations of ON, OFF, and/or blinking states of the Ready indicator, Error indica- tor, and Toner indicators represent specific conditions of the printer.

  • Page 101: Cancel Key

    8. Description of the Control Panel (magicolor 2400W) Field Service Ver. 4.0 Feb. 2006 Ready indicator Error indicator Description (green) (orange) • No media (during a print cycle) • Media is not loaded in the tray specified by the printer driver.

  • Page 102: Service Support Tools

    Field Service Ver. 4.0 Feb. 2006 8. Description of the Control Panel (magicolor 2400W) Service Support Tools 8.2.1 Details of Service Support Tools • The following is a list of the different types of Service Support Tools. Name Ref. Page ☞...

  • Page 103: White Spots/Void Areas In High-Density Areas

    8. Description of the Control Panel (magicolor 2400W) Field Service Ver. 4.0 Feb. 2006 8.2.4 White spots/void areas in high-density areas Function • Adjusts image characteristics according to user requirements for each type of media by varying the second transfer voltage.

  • Page 104: Consumables Counter Reset

    Field Service Ver. 4.0 Feb. 2006 8. Description of the Control Panel (magicolor 2400W) 8.2.6 Consumables counter reset A. 2nd Transfer Roller Function • Resets the counter for the 2nd Transfer Roller. • When the 2nd Transfer Roller has been replaced with a new one.
  • Page 105 8. Description of the Control Panel (magicolor 2400W) Field Service Ver. 4.0 Feb. 2006 B. Transfer Belt Unit Function • Resets the counter for the Transfer Belt Unit. • When the Transfer Belt Unit has been replaced with a new one.

  • Page 106: Rohs Sensor Support

    Field Service Ver. 4.0 Feb. 2006 8. Description of the Control Panel (magicolor 2400W) 8.2.7 RoHS sensor support Function • Sets supportability of the Temperature/Humidity Sensor (HS1) for RoHS. • When the Temperature/Humidity Sensor has been replaced with a new one.

  • Page 107: Description Of The Control Panel (Magicolor 2430 Dl)

    9. Description of the Control Panel (magicolor 2430 DL) Field Service Ver. 4.0 Feb. 2006 Description of the Control Panel (magicolor 2430 DL) Control Panel Display 9.1.1 Basic Screen • The Basic Screen is the Initialization Screen that displays when warmup is complete or when you exit from the configuration menu.

  • Page 108: Caution Display

    Field Service Ver. 4.0 Feb. 2006 9. Description of the Control Panel (magicolor 2430 DL) 9.1.4 Caution Display • A caution display appears when an event occurs that requires user intervention, but does not interrupt printing. 4138fs3509e0...

  • Page 109: List Of Control Panel Messages

    * The higher the message in the above list, the higher the priority. 9.2.3 Minor error messages Message Description INCORRECT CAR- • The Toner Cartridge is not a genuine KONICA MINOLTA Toner Cartridge or TRIDGE not the correct type. DRUM CARTRIDGE • The Drum Cartridge is empty. END OF LIFE TONER EMPTY •...

  • Page 110: Error Messages

    Field Service Ver. 4.0 Feb. 2006 9. Description of the Control Panel (magicolor 2430 DL) 9.2.4 Error messages Message Description • A media jam has occurred at the specified location. MEDIA JAM ☞ For troubleshooting procedures, see “Troubleshooting” or the relevant Ser- XXXX vice Manual of the option concerned.

  • Page 111: Malfunction Messages

    9. Description of the Control Panel (magicolor 2430 DL) Field Service Ver. 4.0 Feb. 2006 Message Description • The correct media size or type is not loaded in, or being fed through, the SIZE/TYPE ERROR machine. * The higher the message in the above list, the higher the priority. 9.2.6 Malfunction messages ☞...

  • Page 112: Canceling A Print Job

    Field Service Ver. 4.0 Feb. 2006 9. Description of the Control Panel (magicolor 2430 DL) Canceling a Print Job • A print job being processed or printed can be canceled by pressing the Cancel key. 1. If the Cancel key is pressed while a print job is being printed, a message appears on the Control Panel.

  • Page 113: Menu (Magicolor 2430 Dl)

    10. Menu (magicolor 2430 DL) Field Service Ver. 4.0 Feb. 2006 10. Menu (magicolor 2430 DL) 10.1 List of menu functions MENU PRINT CONFIG PAGE SPECIAL PAGES PRINT TEST PAGES PRINT MENU MAP LANGUAGE TOTAL FACE COUNT REPLACE TONER COLOR FACE COUNT TONER EMPTY BW FACE COUNT ENERGY SAVER *1...

  • Page 114: Special

    Field Service Ver. 4.0 Feb. 2006 10. Menu (magicolor 2430 DL) 10.2 SPECIAL PAGES 10.2.1 PRINT CONFIG PAGE Function • Prints a configuration page. • To check configuration of the machine. The following items can be checked: Consumables information Number of pages printed to date Installed options Amount of memory installed Firmware version...

  • Page 115: Engine

    10. Menu (magicolor 2430 DL) Field Service Ver. 4.0 Feb. 2006 10.4 ENGINE 10.4.1 REPLACE TONER A. REPLACE TONER/(color) Function • Moves a specific color Toner Cartridge to the appropriate position to allow it to be replaced. • To allow a Toner Cartridge to be replaced. Setting 1.

  • Page 116: Energy Saver

    Field Service Ver. 4.0 Feb. 2006 10. Menu (magicolor 2430 DL) 10.4.3 ENERGY SAVER Function • Sets the amount of time after the last job was printed or the last key operated before the machine enters Energy Saver mode. • Energy Saver mode is automatically canceled when any of the following operations is performed: The Machine is restarted.
  • Page 117 10. Menu (magicolor 2430 DL) Field Service Ver. 4.0 Feb. 2006 C. BW FACE COUNT Function • Displays the total number of monochrome pages printed to date. • To identify the total number of monochrome pages printed. D. CONTROLLER VER. Function •...
  • Page 118 Field Service Ver. 4.0 Feb. 2006 10. Menu (magicolor 2430 DL) H. ENERGY SAVER NOTE • This menu is displayed only on 110V models. Function • Selects whether to use Energy Saver or not. • To enable or disable Energy Saver. Setting •...
  • Page 119 10. Menu (magicolor 2430 DL) Field Service Ver. 4.0 Feb. 2006 K. ALTITUDE SETUP Function • Optimizes the image by varying the output value of the developing bias when an image problem occurs as affected by the atmospheric pressure in high altitudes. •...

  • Page 120: Network

    Field Service Ver. 4.0 Feb. 2006 10. Menu (magicolor 2430 DL) 10.5 NETWORK 10.5.1 DHCP:XX / BOOTP:XX Function • DHCP : Automatically acquires an IP address from the DHCP server, if there is one in the network, and specifies whether to load other network information. •...

  • Page 121: Http

    10. Menu (magicolor 2430 DL) Field Service Ver. 4.0 Feb. 2006 10.5.6 HTTP Function • Specifies whether to access PageScope Web Connection and to use the IPP proto- col or not. • To specify whether to use IPP and access PageScope Web Connection. Setting •...

  • Page 122: Magenta Toner

    Field Service Ver. 4.0 Feb. 2006 10. Menu (magicolor 2430 DL) 10.6.3 MAGENTA TONER Function • Displays the remaining life of the Toner Cartridge (M) as a percentage. • To monitor the amount of life remaining in the Toner Cartridge (M). 10.6.4 YELLOW TONER Function...

  • Page 123: Layout

    10. Menu (magicolor 2430 DL) Field Service Ver. 4.0 Feb. 2006 10.7.4 LAYOUT Function • Sets the number of images printed on one page for Camera Direct Photo Printing. • To specify the number of Camera Direct Photo Printing images to be printed on each sheet.

  • Page 124: Description Of The Control Panel (Magicolor 2450)

    Field Service Ver. 4.0 Feb. 2006 11. Description of the Control Panel (magicolor 2450) 11. Description of the Control Panel (magicolor 2450) 11.1 Control Panel Display 11.1.1 Basic Screen • The Basic Screen is the Initialization Screen that displays when warmup is complete or when you exit from the configuration menu.

  • Page 125: Malfunction Screen

    11. Description of the Control Panel (magicolor 2450) Field Service Ver. 4.0 Feb. 2006 11.1.4 Malfunction screen • This screen appears when a malfunction occurs that requires a service technician. 4139F3E504DA...

  • Page 126: List Of Control Panel Messages

    Field Service Ver. 4.0 Feb. 2006 11. Description of the Control Panel (magicolor 2450) 11.2 List of Control Panel Messages 11.2.1 Standard status messages • Normal state messages are displayed on the upper line of the LCD. Message Description IDLE •...

  • Page 127: Error Messages

    11. Description of the Control Panel (magicolor 2450) Field Service Ver. 4.0 Feb. 2006 Message Description • The media size set in the printer driver is different from the size media loaded in Tray1. PAPER MISMATCH NOTE • Appears when PAPER MENU → INPUT TRAY → AUTO CONTINUE is SEt to “OFF.”...

  • Page 128: Malfunction Messages

    Field Service Ver. 4.0 Feb. 2006 11. Description of the Control Panel (magicolor 2450) 11.2.4 Malfunction messages ☞ For details of malfunction messages and troubleshooting procedures, see “Troubleshooting.” Message Description FIRMWARE UPDATE • Data cannot be written since the flash memory is damaged. WRITING ERROR SERVICE CALL XX •...

  • Page 129: Menu (Magicolor 2450)

    12. Menu (magicolor 2450) Field Service Ver. 4.0 Feb. 2006 12. Menu (magicolor 2450) 12.1 List of menu functions MENU PROOF/PRINT MENU *1 MENU MAP CONFIGURATION STATISTICS PAGE POSTSCRIPT PRINT MENU FONT LIST DIRECTORY LIST DEMO TRAY 1 MODE INPUT TRAY TRAY 1 DUPLEX *3 PAPER MENU...
  • Page 130 Field Service Ver. 4.0 Feb. 2006 12. Menu (magicolor 2450) MENU ENABLE DHCP/BOOTP IP ADDRESS DEFAULT ROUTER SUBNET MASK TCP/IP ENABLE HTTP ENABLE AUTO IP IPX/SPX ETHERTALK FRAME TYPE ETHERNET SPEED PS PROTOCOL NAME ETHERNET NAME2 ENABLE INTERFACE NETZONE JOB TIMEOUT PARALLEL MENU NETZONE2...

  • Page 131: Proof/Print Menu

    12. Menu (magicolor 2450) Field Service Ver. 4.0 Feb. 2006 12.2 PROOF/PRINT MENU • With this menu item, print jobs that were set to be saved on the hard disk by using Job Retention on the Basic tab of the printer driver can be printed or deleted. NOTE •...

  • Page 132: Print Menu

    Field Service Ver. 4.0 Feb. 2006 12. Menu (magicolor 2450) 12.3 PRINT MENU 12.3.1 MENU MAP Function • Prints the menu map. • To check the available menu settings. Setting • Select MENU MAP and press the Menu Select key. /procedure 12.3.2 CONFIGURATION...

  • Page 133: Directory List

    12. Menu (magicolor 2450) Field Service Ver. 4.0 Feb. 2006 12.3.5 DIRECTORY LIST Function • Prints a directory list of the hard disk and flash. • To check the files saved on the hard disk and in flash. Setting • Select DIRECTORY LIST and press the Menu Select key. /procedure NOTE •...
  • Page 134 Field Service Ver. 4.0 Feb. 2006 12. Menu (magicolor 2450) (2) MEDIA TYPE Function • Specifies the setting for the type of media loaded in Tray 1. • To specify the type of media loaded in Tray 1. Setting • The default setting is PLAIN PAPER. /procedure “PLAIN PAPER”...
  • Page 135 12. Menu (magicolor 2450) Field Service Ver. 4.0 Feb. 2006 E. AUTO CONTINUE Function • Enables or disables printing when the size of the media loaded in the tray does not match that of the print data. • To print data on the media loaded in the tray of the media loaded in the tray does not match that of the print data.

  • Page 136: Duplex

    Field Service Ver. 4.0 Feb. 2006 12. Menu (magicolor 2450) 12.4.2 DUPLEX Function • Selects whether or not the duplex print function is used. • To use the duplex print function. : Duplex printing is not possible. LONG EDGE : The pages will be printed on both sides of the paper for long-edge binding.

  • Page 137: Toner Out Action

    12. Menu (magicolor 2450) Field Service Ver. 4.0 Feb. 2006 12.5.2 TONER OUT ACTION Function • Specifies whether to stop or continue printing when a toner empty condition is detected. • To select to permit printing upon a toner empty condition. Setting •...

  • Page 138: Interface Menu

    Field Service Ver. 4.0 Feb. 2006 12. Menu (magicolor 2450) 12.6 INTERFACE MENU 12.6.1 ETHERNET A. TCP/IP (1) ENABLE Function • Sets whether to enable or disable TCP/IP. • To disable TCP/IP. Setting • The default setting is YES. /procedure “YES”...
  • Page 139 12. Menu (magicolor 2450) Field Service Ver. 4.0 Feb. 2006 (6) ENABLE HTTP Function • Specifies whether or not HTTP is used. • To specify whether HTTP is used. ON : the Web page provided in the printer by the built-in HTTP server is enabled. OFF: the Web page cannot be used.

  • Page 140: Usb

    Field Service Ver. 4.0 Feb. 2006 12. Menu (magicolor 2450) (3) NETZONE Function • Specifies the first part of the Macintosh EtherTalk zone name. • To set the Zone name on Macintosh EtherTalk (AppleTalk) network where the printer is located. •...

  • Page 141: Parallel

    12. Menu (magicolor 2450) Field Service Ver. 4.0 Feb. 2006 B. JOB TIMEOUT Function • Specifies the length of time until the print job being received is timed out when the USB interface is being used. • To set the amount of time before a print job sent to the USB interface times out. Setting •...

  • Page 142: Emulations

    Field Service Ver. 4.0 Feb. 2006 12. Menu (magicolor 2450) 12.7.3 EMULATIONS A. DEFAULT Function • Specifies the printer control language. • To change the printer control language. • If AUTOMATIC is selected, the printer automatically selects the printer control lan- guage from the data stream.

  • Page 143: Startup Options

    12. Menu (magicolor 2450) Field Service Ver. 4.0 Feb. 2006 <FONT NUMBER> Function • Sets the font in the PCL language when not specified by the printer driver. • To use when the printer driver cannot specify the font during printing from Windows DOS, etc.

  • Page 144: Date & Time

    Field Service Ver. 4.0 Feb. 2006 12. Menu (magicolor 2450) B. SYSSTART Function • Selects whether or not the PostScript format definitions file is applied when the printer is turned on. • To specify whether to apply the PostScript format definitions file. YES: The PostScript format definitions file is applied.

  • Page 145: Security

    12. Menu (magicolor 2450) Field Service Ver. 4.0 Feb. 2006 12.7.8 SECURITY A. CONFIG (1) ENABLE Function • Selects whether or not the menus are protected with a password. • To protect all menus with a password. Setting • The default setting is OFF. /procedure “OFF”...

  • Page 146: Restore/Save

    Field Service Ver. 4.0 Feb. 2006 12. Menu (magicolor 2450) B. FORMAT DISK Function • Selects whether or not to initialize the hard disk. • Initializes the hard disk. NOTE • This menu item appears only if an optional hard disk is installed. Setting •...

  • Page 147: Environment Menu

    12. Menu (magicolor 2450) Field Service Ver. 4.0 Feb. 2006 12.9 ENVIRONMENT MENU <Procedure to enter the ENVIRONMENT MENU> • At the top level (Idle status), press the ▲ key for 3 to 4 seconds. Then go into the menu and press left arrow key.

  • Page 148: Transfer Voltage

    Field Service Ver. 4.0 Feb. 2006 12. Menu (magicolor 2450) 12.9.2 TRANSFER VOLTAGE Function • Adjusts image characteristics according to user requirements for each type of media by varying the second transfer voltage. • To adjust the second transfer voltage when an image problem (void areas, white spots) occurs due to the characteristics of the type of media being used.

  • Page 149: Service Mode (Magicolor 2400W)

    13. Service Mode (magicolor 2400W) Field Service Ver. 4.0 Feb. 2006 13. Service Mode (magicolor 2400W) 13.1 Service Mode entry procedure NOTE • Ensure appropriate security for the Service Mode entry procedure. It should NEVER be given to any unauthorized person.

  • Page 150: Service Mode (Magicolor 2430 Dl)

    Field Service Ver. 4.0 Feb. 2006 14. Service Mode (magicolor 2430 DL) 14. Service Mode (magicolor 2430 DL) 14.1 Service/Service person mode entry procedure NOTE • Ensure appropriate security for the Service/Service Person mode entry procedure. It should NEVER be given to any unauthorized person. A.

  • Page 151: Settings/Adjustments In Service/Service Person Mode Functions

    14. Service Mode (magicolor 2430 DL) Field Service Ver. 4.0 Feb. 2006 14.3 Settings/adjustments in Service/Service person mode functions 14.3.1 RESTORE FACTORY DEFAULT Function • Reinitializes the settings to their factory defaults. • To return the current settings to the factory default settings. •...
  • Page 152 Field Service Ver. 4.0 Feb. 2006 14. Service Mode (magicolor 2430 DL) B. Items that can be reset after reinitialization Item Factory Default Value Ref. Page ☞ SPECIAL PAGES/ PRINT CONFIG PAGE ☞ SPECIAL PAGES/ PRINT TEST PAGES ☞ SPECIAL PAGES/PRINT MENU MAP ☞...
  • Page 153 14. Service Mode (magicolor 2430 DL) Field Service Ver. 4.0 Feb. 2006 Item Factory Default Value Ref. Page Admin. Password administrator Refresh Rate 30 seconds KONICA MINOLTA Contact Name Customer Support http://printer. Contact Information konicaminolta.com/ Product Help URL http://pagescope.com/ http://printer.

  • Page 154: Service Person Sru Usage

    Field Service Ver. 4.0 Feb. 2006 14. Service Mode (magicolor 2430 DL) 14.3.2 SERVICE PERSON SRU USAGE Function • Displays the remaining life of the Transfer Belt, Transfer Roller, and Fusing Unit. • To check the remaining life of the maintenance service parts. Setting 1.

  • Page 155: Service Menu (Magicolor 2450)

    15. Service Menu (magicolor 2450) Field Service Ver. 4.0 Feb. 2006 15. Service Menu (magicolor 2450) 15.1 Service menu entry procedure NOTE • Ensure appropriate security for the Service menu entry procedure. It should NEVER be given to any unauthorized person. A.

  • Page 156: Settings/Adjustments In Service Menu Functions

    Field Service Ver. 4.0 Feb. 2006 15. Service Menu (magicolor 2450) 15.3 Settings/adjustments in Service Menu functions 15.3.1 A. TRANSFER BELT Function • Resets the counter value of the Transfer Belt Unit. • To reset the Transfer Belt Unit counter when the Transfer Belt Unit is replaced. Setting 1.
  • Page 157 15. Service Menu (magicolor 2450) Field Service Ver. 4.0 Feb. 2006 Blank Page...

  • Page 158: Troubleshooting

    • When a media misfeed occurs, the printer shows the corresponding media misfeed sta- tus by means of the Error indicator on the control panel or LCD display. A. Indication given by the Error indicator (magicolor 2400W) • The Error indicator blinks once a second.
  • Page 159 16. Jam Display Field Service Ver. 4.0 Feb. 2006 C. Indication given by the LCD display (magicolor 2450) • When a media misfeed occurs a message is displayed on the Control Panel. ☞ For details of the Error indicator, see “Adjustment/Setting.” 4139F4E502DA Display Misfeed processing...

  • Page 160: Misfeed Display Resetting Procedure

    Field Service Ver. 4.0 Feb. 2006 16. Jam Display 16.2 Misfeed Display Resetting Procedure • Open the relevant cover, clear the sheet of misfed media, and close the cover. 16.3 Sensor layout 4139fs4508c0 Exit Sensor Duplex Paper Loop Sensor PC10 DU Fusing Paper Loop Sensor Registration Sensor Duplex Transport Sensor...

  • Page 161: Solution

    16. Jam Display Field Service Ver. 4.0 Feb. 2006 16.4 Solution 16.4.1 Initial check items • When a media misfeed occurs, check the following: Check Item Action Does the media meet product specifications? Change the media. Change the media. Is the media curled, wavy, or damp. Instruct the user in correct media storage.

  • Page 162: Misfeed At 2Nd Transfer Section

    Field Service Ver. 4.0 Feb. 2006 16. Jam Display 16.4.3 Misfeed at 2nd transfer section A. Detection Timing Type Description The paper does not unblock the Registration Sensor (PC1) even after the lapse of a predetermined period of time after the Registration Roller Solenoid (SL2) has Detection of been deenergized.

  • Page 163: Misfeed At Fusing Section

    16. Jam Display Field Service Ver. 4.0 Feb. 2006 16.4.4 Misfeed at fusing section A. Detection Timing Type Description The paper does not block the Exit Sensor (PC7) even after the lapse of a prede- termined period of time after the Registration Roller Solenoid (SL2) has been energized.

  • Page 164: Misfeed At Exit Section

    Field Service Ver. 4.0 Feb. 2006 16. Jam Display 16.4.5 Misfeed at exit section A. Detection Timing Type Description Detection of The Exit Sensor (PC7) is not unblocked even after the lapse of a predetermined misfeed at exit period of time after it has been blocked by the paper. section Detection of paper The Exit Sensor (PC7) is blocked when the Power Switch is turned ON, a cover is...

  • Page 165: Error Codes

    Error indicator on the control panel or LCD display. 17.1.1 Indication of the Error indicator (magicolor 2400W) • The CPU circuit of the printer performs a self-diagnostics procedure. If a faulty condition is encountered, the Error indicator blinks twice a second.

  • Page 166: Indication Of The Lcd Display (Magicolor 2430 Dl)

    Field Service Ver. 4.0 Feb. 2006 17. Error Codes 17.1.2 Indication of the LCD display (magicolor 2430 DL) • The printer’s CPU performs a self-diagnostics function that, on detecting a malfunction, gives the corresponding trouble code and maintenance call mark on the Control Panel. 4139F4E503DA 17.1.3 Indication of the LCD display (magicolor 2450)
  • Page 167 17. Error Codes Field Service Ver. 4.0 Feb. 2006 Code Item Detection Timing • A LOW Motor Lock signal is not detected even after the lapse of a predetermined period of time after the Poly- gon Motor has been started. Polygon Motor malfunction •...

  • Page 168: How To Reset

    • The Heater Lamp remains ON for a predetermined Faulty Fusing Thermistor Resistor consecutive period of time. • Contact the responsible people of KONICA MINOLTA Trouble related to security when not returning in power switch OFF/ON. 17.2 How to reset •...

  • Page 169: Solution

    17. Error Codes Field Service Ver. 4.0 Feb. 2006 17.3 Solution 17.3.1 04: Mechanical Control Board malfunction Relevant Electrical Parts Mechanical Control Board (PWB-A) WIRING DIAGRAM Location Step Action Control Signal (Electrical Component) Check the PWB-A connector for proper connec- tion and correct as necessary.

  • Page 170: 08: Ventilation Fan Motor Malfunction

    Field Service Ver. 4.0 Feb. 2006 17. Error Codes 17.3.4 08: Ventilation Fan Motor malfunction Relevant Electrical Parts Ventilation Fan Motor (M6) Mechanical Control Board (PWB-A) Power Unit (PU) WIRING DIAGRAM Location Step Action Control Signal (Electrical Component) Check the M6 connector for proper connection and correct as necessary.

  • Page 171: 10: Polygon Motor Malfunction

    17. Error Codes Field Service Ver. 4.0 Feb. 2006 17.3.6 10: Polygon Motor malfunction Relevant Electrical Parts PH Unit Mechanical Control Board (PWB-A) WIRING DIAGRAM Location Step Action Control Signal (Electrical Component) Check the cable and connector for proper con- nection and correct as necessary.

  • Page 172: 14: 2Nd Image Transfer Pressure/Retraction Failure

    Field Service Ver. 4.0 Feb. 2006 17. Error Codes 17.3.8 14: 2nd image transfer pressure/retraction failure Relevant Electrical Parts Retraction Position Sensor /2nd Image Transfer Mechanical Control Board (PWB-A) (PC5) Pressure/Retraction Solenoid /2nd Image Transfer (SL4) Main Motor (M1) WIRING DIAGRAM Location Step Action...

  • Page 173: 15: Cleaning Blade Pressure/Retraction Failure

    17. Error Codes Field Service Ver. 4.0 Feb. 2006 17.3.9 15: Cleaning Blade pressure/retraction failure Relevant Electrical Parts Retraction Position Sensor /Cleaning Blade (PC6) Mechanical Control Board (PWB-A) Pressure/Retraction Solenoid /Cleaning Blade (SL3) Main Motor (M1) WIRING DIAGRAM Location Step Action Control Signal (Electrical...

  • Page 174: 17: Rack Rotation Failure

    Field Service Ver. 4.0 Feb. 2006 17. Error Codes 17.3.11 17: Rack rotation failure Relevant Electrical Parts Rack Motor (M2) Mechanical Control Board (PWB-A) Rack Positioning Sensor (PC3) WIRING DIAGRAM Location Step Action Control Signal (Electrical Component) Check the M2 connector for proper connection and correct as necessary.

  • Page 175: 21: Faulty Ohp Sensor

    17. Error Codes Field Service Ver. 4.0 Feb. 2006 17.3.16 21: Faulty OHP Sensor Relevant Electrical Parts OHP Sensor (PC2A) Mechanical Control Board (PWB-A) WIRING DIAGRAM Location Step Action Control Signal (Electrical Component) Check the PWB-A connector for proper connec- tion and correct as necessary.

  • Page 176: Power Supply Errors

    Field Service Ver. 4.0 Feb. 2006 18. Power Supply Errors 18. Power Supply Errors 18.1 Machine is not energized at all (PU operation check) Relevant Electrical Parts Power Switch Power Unit (PU) Mechanical Control Board (PWB-A) Location Step Check Item (Electrical Result Action...

  • Page 177: Fusing Heaters Do Not Operate

    18. Power Supply Errors Field Service Ver. 4.0 Feb. 2006 18.3 Fusing heaters do not operate Relevant Electrical Parts Safety Switch (S2) Power Unit (PU) Fusing Unit Location Step Check Item (Electrical Result Action Component) Is the power source voltage being applied to Check wiring from CN1 on PU? power outlet to PG1 to...

  • Page 178: Miscellaneous Errors

    Field Service Ver. 4.0 Feb. 2006 19. Miscellaneous Errors 19. Miscellaneous Errors 19.1 List of miscellaneous malfunctions Message Description in the Status Display • A communication error of some sort has occurred in the USB inter- Fatal Error Engine I/F face.

  • Page 179: Fatal Error Engine I/F

    19. Miscellaneous Errors Field Service Ver. 4.0 Feb. 2006 19.2 Fatal error engine I/F Relevant Electrical Parts Print Control Board (PWB-P) Mechanical Control Board (PWB-A) WIRING DIAGRAM Location Step Action Control Signal (Electrical Component) Turn OFF the Power Switch, wait for 10 sec. or more, and turn ON the Power Switch.

  • Page 180: Sdram Error

    Field Service Ver. 4.0 Feb. 2006 19. Miscellaneous Errors 19.4 SDRAM error Relevant Electrical Parts Mechanical Control Board (PWB-A) Print Control Board (PWB-P) WIRING DIAGRAM Location Step Action Control Signal (Electrical Component) Turn OFF the Power Switch, wait for 10 sec. or more, and turn ON the Power Switch.

  • Page 181: Fatal Error Data Decompression

    19. Miscellaneous Errors Field Service Ver. 4.0 Feb. 2006 19.6 Fatal error data decompression Relevant Electrical Parts Print Control Board (PWB-P) WIRING DIAGRAM Location Step Action Control Signal (Electrical Component) Turn OFF the Power Switch, wait for 10 sec. or more, and turn ON the Power Switch.

  • Page 182: Fatal Error Aidc Sensor

    Field Service Ver. 4.0 Feb. 2006 19. Miscellaneous Errors 19.8 Fatal error AIDC Sensor Relevant Electrical Parts AIDC Sensor (AIDC) Mechanical Control Board (PWB-A) WIRING DIAGRAM Location Step Action Control Signal (Electrical Component) Turn OFF the Power Switch, wait for 10 sec. or more, and turn ON the Power Switch.

  • Page 183: Fatal Error Video Transfer

    19. Miscellaneous Errors Field Service Ver. 4.0 Feb. 2006 19.11 Fatal error video transfer Relevant Electrical Parts Print Control Board (PWB-P) WIRING DIAGRAM Location Step Action Control Signal (Electrical Component) Turn OFF the Power Switch, wait for 10 sec. or more, and turn ON the Power Switch.

  • Page 184: Image Quality Problems

    Field Service Ver. 4.0 Feb. 2006 20. Image Quality Problems 20. Image Quality Problems 20.1 Solution 20.1.1 White lines in FD, white bands in FD, colored lines in FD, and colored bands in FD A. Typical faulty images White lines in FD White bands in FD Colored lines in FD Colored bands in FD...

  • Page 185: White Lines In Cd, White Bands In Cd, Colored Lines In Cd, And Colored Bands In Cd

    20. Image Quality Problems Field Service Ver. 4.0 Feb. 2006 20.1.2 White lines in CD, white bands in CD, colored lines in CD, and colored bands in CD A. Typical faulty images White lines in CD White bands in CD Colored lines in CD Colored bands in CD 4036fs4028c0...

  • Page 186: Uneven Density In Fd

    Field Service Ver. 4.0 Feb. 2006 20. Image Quality Problems 20.1.3 Uneven density in FD A. Typical faulty images 4036fs4043c0 4036fs4044c0 4036fs4045c0 B. Troubleshooting procedure Step Section Check Item Result Action Are there scratches or lines evi- dent on the photo conductor sur- Replace the Drum Cartridge.

  • Page 187: Uneven Density In Cd

    20. Image Quality Problems Field Service Ver. 4.0 Feb. 2006 20.1.4 Uneven density in CD A. Typical faulty images 4036fs4046c0 4036fs4047c0 B. Troubleshooting procedure Step Section Check Item Result Action Are there scratches or lines evi- dent on the photo conductor sur- Replace the Drum Cartridge.

  • Page 188: Low Image Density

    Field Service Ver. 4.0 Feb. 2006 20. Image Quality Problems 20.1.5 Low image density A. Typical faulty images ABCDE ABCDE ABCDE ABCDE ABCDE 4036fs4036c0 B. Troubleshooting procedure Step Section Check Item Result Action Drum Cartridge Is the outside dirty? Clean. PH Unit Is the window surface dirty? Clean.

  • Page 189: Gradation Reproduction Failure

    20. Image Quality Problems Field Service Ver. 4.0 Feb. 2006 20.1.6 Gradation reproduction failure A. Typical faulty images 4036fs4048c0 4036fs4049c0 B. Troubleshooting procedure Step Section Check Item Result Action Drum Cartridge Is the outside dirty? Clean. PH Unit Is the window surface dirty? Clean.

  • Page 190: Foggy Background

    Field Service Ver. 4.0 Feb. 2006 20. Image Quality Problems 20.1.7 Foggy background A. Typical faulty images ABCD ABCD ABCD ABCD ABCD 4036fs4030c0 B. Troubleshooting procedure Step Section Check Item Result Action Are there scratches or lines evi- dent on the photo conductor sur- Replace the Drum Cartridge.

  • Page 191: Poor Color Reproduction

    20. Image Quality Problems Field Service Ver. 4.0 Feb. 2006 20.1.8 Poor color reproduction A. Typical faulty images 4138fs4503c0 B. Troubleshooting procedure Step Section Check Item Result Action Replace the paper with new Paper Is the paper damp? paper that has just been unwrapped.

  • Page 192: Void Areas, White Spots

    Field Service Ver. 4.0 Feb. 2006 20. Image Quality Problems 20.1.9 Void areas, white spots A. Typical faulty images Void areas White spots 4036fs4051c0 4036fs4050c0 B. Troubleshooting procedure Step Section Check Item Result Action Are there scratches or lines evi- dent on the photo conductor sur- Replace the Drum Cartridge.

  • Page 193: Colored Spots

    20. Image Quality Problems Field Service Ver. 4.0 Feb. 2006 20.1.10 Colored spots A. Typical faulty images Colored spots 4036fs4052c0 B. Troubleshooting procedure Step Section Check Item Result Action Are the spots in a single color? Replace the Drum Cartridge. Are there scratches or lines evi- Drum Cartridge dent on the photo conductor sur-...

  • Page 194: Blurred Image

    Field Service Ver. 4.0 Feb. 2006 20. Image Quality Problems 20.1.11 Blurred image A. Typical faulty images Blurred image 4036fs4031c0 B. Troubleshooting procedure Step Section Check Item Result Action PH Unit Is the window surface dirty? Clean. Drum Cartridge Is the outside dirty? Clean.

  • Page 195: Blank Copy, Black Copy

    20. Image Quality Problems Field Service Ver. 4.0 Feb. 2006 20.1.12 Blank copy, black copy A. Typical faulty images Blank print Black print 4036fs4038c0 4036fs4039c0 B. Troubleshooting procedure Step Section Check Item Result Action Check the PH Unit connector for Image check Does a blank print occur? proper connection.

  • Page 196: Incorrect Color Image Registration

    Field Service Ver. 4.0 Feb. 2006 20. Image Quality Problems 20.1.13 Incorrect color image registration A. Typical faulty images 4036fs4032c0 B. Troubleshooting procedure Step Section Check Item Result Action Is the Transfer Belt dirty with fin- Clean. gerprints or foreign matter? Wipe the surface clean of dirt with Is the Transfer Belt dirty or a soft cloth.

  • Page 197: Poor Fusing Performance, Offset

    20. Image Quality Problems Field Service Ver. 4.0 Feb. 2006 20.1.14 Poor fusing performance, offset A. Typical faulty images Poor fusing performance Offset 4036fs4059c0 4036fs4060c0 B. Troubleshooting procedure Step Section Check Item Result Action Does the paper being used con- Paper Replace the paper.

  • Page 198: Brush Effect, Blurred Image

    Field Service Ver. 4.0 Feb. 2006 20. Image Quality Problems 20.1.15 Brush effect, blurred image A. Typical faulty images Brush effect Blurred image 4036fs4061c0 4036fs4031c0 B. Troubleshooting procedure Step Section Check Item Result Action Replace the paper with new Is the paper damp? paper that has just been unwrapped.

  • Page 199: Back Marking

    20. Image Quality Problems Field Service Ver. 4.0 Feb. 2006 20.1.16 Back marking A. Typical faulty images 4036fs4062c0 4036fs4063c0 B. Troubleshooting procedure Step Section Check Item Result Action Is there a foreign object in the Paper path Remove the foreign object. paper path? Is the Fusing Entrance Guide Clean or replace.

  • Page 200: Uneven Pitch

    Field Service Ver. 4.0 Feb. 2006 20. Image Quality Problems 20.1.17 Uneven pitch A. Typical faulty images 4138fs4507c0 B. Troubleshooting procedure Step Section Check Item Result Action Is the Toner Cartridge for each Toner Cartridge color of toner installed in posi- Reinstall.
  • Page 201 20. Image Quality Problems Field Service Ver. 4.0 Feb. 2006...

  • Page 202: Appendix

    Field Service Ver. 4.0 Feb. 2006 21. Parts layout drawing Appendix 21. Parts layout drawing 21.1 Main Unit 4139fs5507c0 Power Unit (PU) High Voltage Unit (HV) Waste Toner Near Full Detection Board Control Panel (PWB-OP) (PWB-C) USB Board (PWB-USB) * Print Control Board (PWB-P) PH Unit (PH) Mechanical Control Board (PWB-A)
  • Page 203 21. Parts layout drawing Field Service Ver. 4.0 Feb. 2006 [10] 4139fs5502c0 Fusing Motor (M7) Rack Motor (M2) Pressure/Retraction Solenoid /Cleaning Registration Roller Solenoid (SL2) Blade (SL3) Main Motor (M1) Tray1 Paper Pick-up Solenoid (SL1) Ventilation Fan Motor (M6) Power Supply Cooling Fan Motor (M4) Pressure/Retraction Solenoid /2nd Image Developing Motor (M3) [10]...
  • Page 204 Field Service Ver. 4.0 Feb. 2006 21. Parts layout drawing [14] [13] [12] [11] [10] 4139fs5503c0 Retraction Position Sensor /Cleaning Blade Fusing Paper Loop Sensor (PC8) (PC6) Safety Switch (S2) Registration Sensor (PC1) Rack Positioning Sensor (PC3) [10] Belt Positioning Sensor (PC4) Temperature/ humidity Sensor (HS1) [11] Fusing Safety switch (S3) Tray1 Paper Empty Sensor (PC9)

  • Page 205: Lower Feeder Unit (Option)

    21. Parts layout drawing Field Service Ver. 4.0 Feb. 2006 21.2 Lower Feeder Unit (option) 4056fs5501c0 Lower Feeder Paper Pick-up Solenoid Lower Feeder Board (PWB-F PF) (SL7 PF) Tray Set Detecting Switch (S4 PF)

  • Page 206: Duplex Option (Option)

    Field Service Ver. 4.0 Feb. 2006 21. Parts layout drawing 21.3 Duplex Option (option) 4057fs5501c0 Duplex Reverse Motor (M9 DU) Duplex Paper Loop Sensor (PC10 DU) Duplex Door Sensor (PC11 DU) Duplex Board (PWB-A DU) Duplex Transport Motor (M8 DU) Duplex Transport Sensor (PC12 DU) Duplex Registration Solenoid (SL6 DU) Duplex Cooling Fan Motor (M10 DU)

  • Page 207: Connector Layout Drawing

    22. Connector layout drawing Field Service Ver. 4.0 Feb. 2006 22. Connector layout drawing Description Number of Pin Possible to confirm by removing external cover. Not possible to confirm by removing external cover. 4139fs5504c0 CN No. Location CN No. Location 2-E∼F...

  • Page 208: Timing Chart

    Field Service Ver. 4.0 Feb. 2006 23. Timing chart 23. Timing chart Color A4 Fusing Motor (M7) Main Motor (M1) Rack Motor (M2) Developing Motor (M3) Developing Bias/Y Developing Bias/M Developing Bias/C Developing Bias/K 2nd Image Transfer Bias 2nd Image Transfer Pressure/Retraction Transfer Belt Cleaner Retraction...
  • Page 209 23. Timing chart Field Service Ver. 4.0 Feb. 2006 Blank Page...
  • Page 210 SERVICE MANUAL FIELD SERVICE Lower Feeder Unit 2005.04 Ver. 2.0...
  • Page 212 After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
  • Page 214 Field Service Ver. 2.0 Apr. 2005 CONTENTS General Product specifications ..................... 1 Type ........................1 Paper type ......................1 Machine specifications..................1 Operating environment ..................1 Maintenance Periodic check ......................3 Maintenance procedure (Periodic parts check) ............ 3 2.1.1 Pick-up Roller....................3 Other ........................
  • Page 215 Field Service Ver. 2.0 Apr. 2005 Blank Page...

  • Page 216: Product Specifications

    Field Service Ver. 2.0 Apr. 2005 1. Product specifications General Product specifications Type Name Add-on 500-sheet paper feed cassette Type Front-loading type Installation Desk type Document Alignment Center Paper type Paper Size A4/Letter Paper Type • Plain paper: 60 to 90 g/m (16 to 24 lb) •...
  • Page 217 1. Product specifications Field Service Ver. 2.0 Apr. 2005 Blank Page...

  • Page 218: Maintenance

    Field Service Ver. 2.0 Apr. 2005 2. Periodic check Maintenance Periodic check Maintenance procedure (Periodic parts check) NOTE • The alcohol described in the cleaning procedure is isopropyl alcohol. 2.1.1 Pick-up Roller A. Cleaning procedure 1. Remove the Lower Feeder Unit from the main unit.

  • Page 219: Other

    3. Other Field Service Ver. 2.0 Apr. 2005 Other Disassembly/Adjustment prohibited items A. Paint-locked Screws NOTE • Paint-locked screws show that the assembly or unit secured can only be adjusted or set at the factory and should not be adjusted, set, or removed in the field. B.

  • Page 220: Disassembly/Assembly List (Other Parts)

    Field Service Ver. 2.0 Apr. 2005 3. Other Disassembly/Assembly list (Other parts) Section Part name Ref. page ☞ Lower Feeder Unit ☞ Tray Exterior parts ☞ Lower Feeder Unit Rear Cover ☞ Unit Lower Feeder Paper Pick-up Unit ☞ Board and etc Lower Feeder Board ☞...

  • Page 221: Tray

    3. Other Field Service Ver. 2.0 Apr. 2005 3.3.2 Tray 1. Remove the Lower Feeder Unit from the main unit. 2. Slide out the Tray [1]. 4056fs2503c0 3.3.3 Lower Feeder Rear Cover 1. Slide out the Tray. ☞ 6 2. Remove four screws [1], and remove the Lower Feeder Unit Rear Cover [2].
  • Page 222 Field Service Ver. 2.0 Apr. 2005 3. Other 3. Remove the Actuator [3]. 4056fs2004c0 4. Remove one screw [4] and the metal plate [5]. 4056fs2005c0 5. Remove five screws [6] and the Lower Feeder Paper Pick-up Unit [7]. 4056fs2006c1...

  • Page 223: Lower Feeder Board (Pwb-A Pf)

    3. Other Field Service Ver. 2.0 Apr. 2005 3.3.5 Lower Feeder Board (PWB-A PF) 1. Remove the Lower Feeder Paper Pick-up Unit. ☞ 6 2. Disconnect two connectors [1] from the Lower Feeder Board. 3. Remove one screw [2] and the PWB Protective Cover [3].

  • Page 224: Tray Set Detecting Switch (S4 Pf)

    Field Service Ver. 2.0 Apr. 2005 3. Other 4. Remove one screw [3] and the Lower Feeder Paper Pick-up Sole- noid [4]. 4056fs2009c1 3.3.7 Tray Set Detecting Switch (S4 PF) 1. Remove the Lower Feeder Paper Pick-up Unit. ☞ 6 2.
  • Page 225 3. Other Field Service Ver. 2.0 Apr. 2005 Blank Page...

  • Page 226: Troubleshooting

    Field Service Ver. 2.0 Apr. 2005 4. Jam Display Troubleshooting Jam Display Misfeed Display • When a paper misfeed occurs a message is displayed on the Control Panel. 4537fs4503e0 Display Misfeed location Misfeed clearing location Ref. page MEDIA JAM Tray 2 paper feed sec- ☞...

  • Page 227: Sensor Layout

    4. Jam Display Field Service Ver. 2.0 Apr. 2005 Sensor layout 4.3.1 magicolor 2430 DL (mounted with the Lower Feeder Unit and Duplex Unit) 4139fs4508c0 Exit Sensor Duplex Paper Loop Sensor PC10 DU Fusing Paper Loop Sensor Registration Sensor Duplex Transport Sensor PC12 DU...

  • Page 228: Solution

    Field Service Ver. 2.0 Apr. 2005 4. Jam Display Solution 4.4.1 Initial Check Items • When a paper misfeed occurs, first check the following initial check items. Check Item Action Does the paper meet product specifications? Change the paper. Change the paper. Is paper curled, wavy, or damp.
  • Page 229 4. Jam Display Field Service Ver. 2.0 Apr. 2005 Blank Page...
  • Page 230 SERVICE MANUAL FIELD SERVICE Duplex Option 2005.04 Ver. 2.0...
  • Page 232 After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
  • Page 234 Initial Check Items..................17 4.4.2 Misfeed at Duplex Unit reverse drive/storage section ......... 17 4.4.3 Misfeed at Duplex Unit paper feed section..........18 Error Codes ......................19 Trouble code ....................... 19 5.1.1 Indication of the Error indicator (magicolor 2400W)........19...
  • Page 235 Field Service Ver. 2.0 Apr. 2005 5.1.2 Indication of the LCD display (magicolor 2430 DL)........20 5.1.3 Indication of the LCD display (magicolor 2450) .......... 20 5.1.4 Trouble code list ..................20 Solution ......................21 5.2.1 0F: Duplex Cooling Fan Motor malfunction..........21 Miscellaneous Malfunctions ..................

  • Page 236: Product Specifications

    Field Service Ver. 2.0 Apr. 2005 1. Product specifications General Product specifications Type Name Duplex Option Type Switchback and Circulating Duplex Unit Installation Mounted on the right side door of main unit Reversing System Exit Roller switchback Conveyance system Rubber roller + driven rolls Document Alignment Center Paper type...
  • Page 237 1. Product specifications Field Service Ver. 2.0 Apr. 2005 Blank Page...

  • Page 238: Maintenance

    Field Service Ver. 2.0 Apr. 2005 2. Periodic check Maintenance Periodic check Maintenance procedure (Periodic parts check) NOTE • The alcohol described in the cleaning procedure is isopropyl alcohol. 2.1.1 Transport Roller A. Cleaning procedure 1. Open the Duplex Door. 2.

  • Page 239: Other

    3. Other Field Service Ver. 2.0 Apr. 2005 Other Disassembly/Adjustment prohibited items A. Paint-locked Screws NOTE • Paint-locked screws show that the assembly or unit secured can only be adjusted or set at the factory and should not be adjusted, set, or removed in the field. B.

  • Page 240: Disassembly/Assembly List (Other Parts)

    Field Service Ver. 2.0 Apr. 2005 3. Other Disassembly/Assembly list (Other parts) Section Part name Ref. page ☞ Duplex Option ☞ Exterior parts Right Cover ☞ Board and etc. Duplex Board ☞ Duplex Cooling Fan Motor ☞ Duolex Transport Motor Others ☞...
  • Page 241 3. Other Field Service Ver. 2.0 Apr. 2005 B. Reinstall Procedure 1. Open the Duplex Unit Door [1] and turn the two locking knobs [2] to unlock the Duplex Unit. 4057fs2504c0 2. Mount the Duplex Unit [3] onto the printer main body. 4057fs2505c0...

  • Page 242: Right Cover

    Field Service Ver. 2.0 Apr. 2005 3. Other 3. Turn the two locking knobs [4] to lock the Duplex Unit into position. NOTE • When locking the Duplex Unit into position, be sure to hold the unit with a hand and, at the same time, press it up against the printer main body.

  • Page 243: Duplex Board (Pwb-A Du)

    3. Other Field Service Ver. 2.0 Apr. 2005 3.3.3 Duplex Board (PWB-A DU) 1. Remove the Right Cover. ☞ 7 2. Remove one screw [1] and the Duplex Board Cover [2]. 4057fs2509c0 3. Disconnect all connectors from the Duplex Board [3]. 4057fs2510c0 4.

  • Page 244: Duplex Cooling Fan Motor (M10 Du)

    Field Service Ver. 2.0 Apr. 2005 3. Other 3.3.4 Duplex Cooling Fan Motor (M10 DU) 1. Remove the Right Cover. ☞ 7 2. Open the Duplex Door [1] and dis- connect the connector [2]. 4057fs2516c0 3. Remove one screw [3]. 4057fs2517c0...
  • Page 245 3. Other Field Service Ver. 2.0 Apr. 2005 4. Unhook the two dowel pins [4] and remove the Duplex Unit Door [5]. 4057fs2518c0 5. Remove one screw [6], unlock one tab [7] and remove the Harness Cover [8]. 4057fs2519c0...
  • Page 246 Field Service Ver. 2.0 Apr. 2005 3. Other 6. Remove two screws [9], unlock two [10] tabs [10] and remove the Duplex Door Upper Cover [11]. [11] 4057fs2520c0 7. Unlock four tabs [12] and remove the [12] Duplex Cooling Fan Motor Assy [13]. [12] [13] 4057fs2521c0...

  • Page 247: Duolex Transport Motor (M8 Du)

    3. Other Field Service Ver. 2.0 Apr. 2005 [15] 9. Unlock three tabs [15] and remove the Duplex Cooling Fan Motor [16]. [15] [16] 4057fs2523c0 3.3.5 Duolex Transport Motor (M8 DU) 1. Remove the Right Cover. ☞ 7 2. Remove two screws [1] and discon- nect the connector [2].

  • Page 248: Duplex Registration Solenoid (Sl6 Du)

    Field Service Ver. 2.0 Apr. 2005 3. Other 3.3.7 Duplex Registration Solenoid (SL6 DU) 1. Remove the Right Cover. ☞ 7 2. Disconnect the connector [1]. 3. Remove one screw [2] and the Pro- tective Cover [3]. 4057fs2514c0 4. Remove the Duplex Registration Solenoid [4].
  • Page 249 3. Other Field Service Ver. 2.0 Apr. 2005 Blank Page...

  • Page 250: Troubleshooting

    Field Service Ver. 2.0 Apr. 2005 4. Jam Display Troubleshooting Jam Display List of Display Messages • When a paper misfeed occurs a message is displayed on the Control Panel. 4538fs4503e0 Display Misfeed location Misfeed clearing location Ref. page MEDIA JAM Duplex Unit reverse drive/storage ☞...

  • Page 251: Sensor Layout

    4. Jam Display Field Service Ver. 2.0 Apr. 2005 Sensor layout 4.3.1 magicolor 2430 DL (mounted with the Lower Feeder Unit and Duplex Unit) 4139fs4508c0 Exit Sensor Duplex Paper Loop Sensor PC10 DU Fusing Paper Loop Sensor Registration Sensor Duplex Transport Sensor PC12 DU...

  • Page 252: Solution

    Field Service Ver. 2.0 Apr. 2005 4. Jam Display Solution 4.4.1 Initial Check Items • When a paper misfeed occurs, first check the following initial check items. Check Item Action Does the paper meet product specifications? Change the paper. Change the paper. Is paper curled, wavy, or damp.

  • Page 253: Misfeed At Duplex Unit Paper Feed Section

    4. Jam Display Field Service Ver. 2.0 Apr. 2005 4.4.3 Misfeed at Duplex Unit paper feed section A. Detection Timing Type Description The Duplex Paper Loop Sensor (PC10 DU) is not unblocked even after the lapse of a predetermined period of time after a Duplex paper feed sequence has been started.

  • Page 254: Error Codes

    Error indicator on the control panel or LCD display. 5.1.1 Indication of the Error indicator (magicolor 2400W) • The CPU circuit of the printer performs a self-diagnostics procedure. If a faulty condition is encountered, the Error indicator blinks twice a second.

  • Page 255: Indication Of The Lcd Display (Magicolor 2430 Dl)

    5. Error Codes Field Service Ver. 2.0 Apr. 2005 5.1.2 Indication of the LCD display (magicolor 2430 DL) • The printer’s CPU performs a self-diagnostics function that, on detecting a malfunction, gives the corresponding trouble code and maintenance call mark on the Control Panel. 4139F4E503DA 5.1.3 Indication of the LCD display (magicolor 2450)

  • Page 256: Solution

    Field Service Ver. 2.0 Apr. 2005 5. Error Codes Solution 5.2.1 0F: Duplex Cooling Fan Motor malfunction Relevant Electrical Parts Duplex Cooling Fan Motor (M10 DU) Duplex Board (PWB-A DU) WIRING DIAGRAM Location Step Action Control Signal (Electrical Component) Check the M10 connector for proper connection and correct as necessary.

  • Page 257: Miscellaneous Malfunctions

    6. Miscellaneous Malfunctions Field Service Ver. 2.0 Apr. 2005 Miscellaneous Malfunctions List of miscellaneous malfunctions Message Description • The Duplex Unit is not mounted. ILLEGAL ERROR • A 2-sided print cycle is run using the type and size of paper that are not good DUPLEX for 2-sided printing.
  • Page 258 © 2006 KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. © 2006 KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. Printed in Japan Printed in Japan Use of this manual should be strictly supervised to Use of this manual should be strictly supervised to 4139-7991-21 4139-7991-21 avoid disclosure of confidential information.

This manual is also suitable for:

Magicolor 2430 dlMagicolor 2450

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