Field Service Ver. 4.0 Feb. 2006
20.1.9
Void areas, white spots
A. Typical faulty images
B. Troubleshooting procedure
Step
Section
1
Drum Cartridge
2
3
4
Transfer Belt Unit
5
6
7
Paper path
8
9
Void areas
4036fs4050c0
Check Item
Are there scratches or lines evi-
dent on the photo conductor sur-
face?
Is the outside dirty?
Is the Transfer Belt dirty with fin-
gerprints or oil?
Is the Transfer Belt dirty or
scratched?
Is the 2nd Transfer Roller dirty or
scratched?
Is the ground terminal connected
properly?
Is there a foreign object in the
paper path?
Is the Fusing Entrance Guide
Plate dirty or scratched?
Have steps 1-8 eliminated the
problem?
20. Image Quality Problems
White spots
4036fs4051c0
Result
YES
Replace the Drum Cartridge.
YES
Clean.
YES
Clean.
Wipe the surface clean of dirt with
a soft cloth.
YES
Replace the scratched Transfer
Belt with a new Transfer Belt Unit.
YES
Replace the 2nd Transfer Roller.
NO
Correct.
YES
Remove the foreign object.
YES
Clean or replace.
NO
Replace the Toner Cartridge.
Action
157