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Konica Minolta Magicolor 2400W Warranty Exchange Manual
Konica Minolta Magicolor 2400W Warranty Exchange Manual

Konica Minolta Magicolor 2400W Warranty Exchange Manual

Konica minolta magicolor 2400w: warranty
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magicolor 2400W
®
Warranty Exchange
Guide
1760665-001B

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Summary of Contents for Konica Minolta Magicolor 2400W

  • Page 1 2400W ® Warranty Exchange Guide 1760665-001B...
  • Page 2 Trademarks KONICA MINOLTA and the KONICA MINOLTA logo are trademarks or registered trademarks of KONICA MINOLTA HOLDINGS, INC. magicolor is a trademark or registered trademark of KONICA MINOLTA PRINTING SOLUTIONS U.S.A., INC. All other trademarks are the property of their respective owners.
  • Page 3: Exchange Procedure

    Introduction Thank you for contacting a technical support representative to obtain information about returning your printer for warranty exchange. Follow these instructions very carefully. If you need additional assistance, refer to the General Information Guide (included with the original printer) or printer.konicaminolta.com for worldwide sources of service and support.
  • Page 4 Unpack the Exchange Printer Attention Use caution when unpacking the exchange printer, so the packaging (including the tape) can be used to repack the printer to be returned. Unpack the exchange printer. WARNING! The printer weighs approxi- mately 40 lbs/18 kg without consumables.
  • Page 5 Open the input and exit trays on the exchange printer. Remove the fuser separators from the exchange printer. See the instructions on the fuser separator tag for complete details. Unpack the Exchange Printer...
  • Page 6 Prepare the Original Printer Turn off the original printer, unplug the power cord, and remove the interface cable. Prepare the Original Printer...
  • Page 7 Remove the media and dust cover from the original printer. Close the top cover of the original printer. Prepare the Original Printer...
  • Page 8: Toner Cartridges

    Move the Consumables Toner Cartridges Press the Rotate Toner key on the original printer to rotate the toner cartridge rack, moving the cyan toner cartridge into removal position. Remove the cyan toner cartridge. Move the Consumables...
  • Page 9 These three toner cartridges move into removal position in the following order: black, yellow, and then magenta. Press the Rotate Toner key on the exchange printer to rotate the toner cartridge rack into position, so you can insert the cyan toner cartridge.
  • Page 10 Insert the cyan toner cartridge into the exchange printer. Repeat steps 4 and 5 three more times to rotate the toner cartridge rack into position on the exchange printer, so you can insert the remaining toner cartridges in the following order: black, yellow, and magenta.
  • Page 11: Drum Cartridge

    Drum Cartridge Open the top cover of the original printer, and then carefully pull out the drum cartridge. Open the top cover of the exchange printer, and then carefully insert the drum cartridge. Move the Consumables...
  • Page 12: Transfer Belt Unit

    Slide out the transfer belt unit out of the original printer, and then close the top cover. Be careful not to scratch the transfer belt. With the top cover of the...
  • Page 13 Connect the transfer belt unit connector. Open the fuser tabs on the original printer. It is important to release the pressure on the fuser roller before shipping the printer. Close the top cover of the original printer. Move the Consumables...
  • Page 14 Move the Power Cord, Interface Cables, and Dust Cover Plug the power cord into the exchange printer and into an electrical socket. Plug the interface cable into the exchange printer. Turn on the exchange printer. Move the Power Cord, Interface Cables, and Dust Cover...
  • Page 15 Install the dust cover (2 pieces), and fill the tray with paper. Move the Power Cord, Interface Cables, and Dust Cover...
  • Page 16 Repack the Original Printer Replace the packing tape on the outside of the original printer. Repack the original printer in the carton in which the exchange printer was shipped. Securely tape the top flaps of the shipping carton closed. Repack the Original Printer...
  • Page 17 Authorization) number you received from your customer support representative on the outside of the carton before calling the shipper for pickup. Ship the printer, using the shipper and shipping label provided with the exchange printer. Repack the Original Printer If the RMA number is not prominently visible on the outside...