Fujitsu fi-6000NS Operator's Manual page 342

Code
12010006
12010100
12020001
12020002
316
Message
SMTP server connection was
lost while sending e-mail.
Error: e-mail could not be sent.
Scanned data size exceeded
maximum size allowed for
sending by fax.
Could not connect to server
when sending fax.
Action
Try the following:
• Check that the LAN cable of the
scanner and SMTP server is connected
properly.
• Contact a system administrator to check
that then scanner IP address and SMTP
server settings are correct.
"6.3 Network Connection
Troubleshooting" (page 202)
• Contact a system administrator to check
that the SMTP server is working
properly.
• Contact a system administrator to check
the maximum e-mail size allowed by
the SMTP server.
Contact a system administrator to check if
sending e-mail is allowed.
Try the following:
• Reduce the number of pages to be
scanned and send the fax in separate
parts.
• Select a higher compression level, and
try again.
"4.7.8 Compression" (page 188)
If the problem persists, contact a system
administrator to check the "Maximum
Attachment Size" setting.
"3.6.6 Setting the e-Mail Server (SMTP
Server)" (page 69)
Try the following:
• Check that the LAN cable of the scanner
and SMTP server is connected properly.
• Contact a system administrator to check
that the scanner IP address, SMTP
server and fax server settings are
correct.
"6.3 Network Connection
Troubleshooting" (page 234)
• Contact a system administrator to check
that the SMTP and fax servers are
working properly.