Can Send But Not Receive Faxes - Lexmark X548 Series User Manual

T
EMPORARILY DISCONNECT OTHER EQUIPMENT
To ensure the printer is working correctly, connect it directly to the telephone line. Disconnect any answering
machines, computers with modems, or telephone line splitters.
C
HECK FOR JAMS
Clear any jams, and then make sure that Ready appears.
T
EMPORARILY DISABLE
Call Waiting can disrupt fax transmissions. Disable this feature before sending or receiving a fax. Call your telephone
company to obtain the keypad sequence for temporarily disabling Call Waiting.
V M
OICE AIL SERVICE MAY BE INTERFERING WITH THE FAX TRANSMISSION
Voice Mail offered through your local telephone company may disrupt fax transmissions. To enable both Voice Mail
and the printer to answer calls, you may want to consider adding a second telephone line for the printer.
T
HE PRINTER MEMORY MAY BE FULL
1
Dial the fax number.
2
Scan the original document one page at a time.

Can send but not receive faxes

Try one or more of the following:
L
OAD PAPER
If the tray is empty, then load paper in the tray or feeder.
C
HECK THE RING COUNT DELAY SETTINGS
The ring count delay sets the number of times the phone rings before the printer answers. If you have extension
phones on the same line as the printer, or subscribe to the telephone company's Distinctive Ring service, then keep
the Ring Delay setting at 4.
1
Type the printer IP address in the address field of your Web browser.
If you do not know the IP address of the printer, then you can:
•
View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.
•
Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.
2
Click Settings > Fax Settings > Analog Fax Setup.
3
In the Rings to Answer field, enter the number of times you want the phone to ring before the printer answers.
4
Click Submit.
C W
ALL AITING
Troubleshooting
262