Troubleshooting Based On Problem Type; Paper Feeding Problems - Brother DPC-8060 Service Manual

9.2.4 Troubleshooting Based on Problem Type

9.2.4.1 Paper feeding problems

Even if the paper is printed and ejected without any problems such as paper jams, paper feeding
problems below may appear.
Users can clear these problems by following the 'User Check' items for each problem. Even if the
same problem occurs again, follow the procedures in the table below.
(1) Double feeding
User Check
Check the paper used meets the recommended paper specifications. (Refer to
Specifications" in Chapter
Possible cause
Separation pad
(2) Wrinkles or creases
User Check
(1) Check that paper is loaded into the paper tray correctly.
(2) Check the paper used meets the recommended paper specifications. (Refer to
Specifications" in Chapter
(3) Try printing using the straight-through output path.
(4) Turn over the stack of paper in the tray or try rotating the paper 180° in the tray.
(5) For the envelope, check the setting of the nip action in the fuser unit.
Possible cause
Paper
Fuser unit
entrance guide
Fuser unit
2.)
Step Check
1 Is the surface of the
separation pad worn out?
2.)
Step Check
1 Is the problem solved if
new paper is used?
2 Is the entrance guide dirty?
3 Is the pressure roller dirty?
Result
Yes Replace the separation pad.
Result
Yes Instruct the user how to store
paper so that it does not absorb
moisture.
Yes Clean the entrance guide.
Yes Clean the pressure roller.
No Replace the fuser unit.
9-16
2.1.2 "Paper
Remedy
2.1.2 "Paper
Remedy
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