Brother MFC-8860DN User Manual
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Brother MFC-8860DN User Manual

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USER'S GUIDE
MFC-8460N
MFC-8860DN

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Summary of Contents for Brother MFC-8860DN

  • Page 1 USER’S GUIDE MFC-8460N MFC-8860DN...
  • Page 2 Register your product on-line at http://www.brother.com/registration By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother: may serve as confirmation of the purchase date of your product should you lose your receipt;...

  • Page 3: Compilation And Publication Notice

    FITTED WITH THE APPROPRIATE CONNECTOR. APPROVAL INFORMATION Brother advises that this product may not function correctly in a country other than where it was originally purchased, and does not offer any warranty in the event that this product is used on public telecommunication lines in other countries.

  • Page 4: Table Of Contents

    Table of Contents Section I General General information Using the documentation ..................2 Symbols and conventions used in the documentation ........2 Accessing the complete User’s Guide ..............2 Viewing documentation ...................2 Control panel overview ..................5 Status LED indications ..................8 Loading documents and paper Loading documents .....................10 Using the ADF ....................10 Using the scanner glass (Flatbed) ..............11...
  • Page 5 Entering fax mode ..................30 Sending a single-sided fax from the ADF ............30 Sending a 2-sided fax from the ADF (MFC-8860DN only) ......30 Sending a fax from the scanner glass ............31 Faxing legal size documents from the scanner glass ........31 Cancelling a fax in progress ................
  • Page 6 How to Dial ......................50 Manual dialling....................50 One-Touch dialling ..................50 Speed-Dialling ....................50 Search ......................51 LDAP (Lightweight Directory Access Protocol) Search (MFC-8860DN only) ..............51 Fax redial .......................51 Storing numbers ....................52 Storing a pause .....................52 Storing One-Touch dial numbers..............52 Storing Speed-Dial numbers .................54 Changing One-Touch and Speed-Dial numbers ...........55...
  • Page 7 Changing text copy resolution ............... 72 Enlarging or reducing the image copied ............72 Making N in 1 copies or a poster ..............73 Duplex (2-sided) copying (MFC-8860DN only)..........75 Sorting copies using the ADF ................ 77 Adjusting contrast ..................77 Tray Select ....................
  • Page 8 Section V Appendices Safety and Legal Choosing a location .....................82 Important Information...................83 Safety precautions ..................83 IEC 60825-1 Specification ................86 Disconnect device ..................86 LAN connection .....................86 Radio interference ..................86 Important Information...................87 Important Safety Instructions .................87 Trademarks ....................89 Options Optional Paper Tray (LT-5300) ................90 Memory Board .....................90 DIMM types ....................90 Installing extra memory .................91...
  • Page 9 Menu and Features On screen programming ..................127 Menu table ....................127 Memory storage................... 127 Menu keys ......................127 Menu Table......................129 Entering Text .....................140 Specifications General......................142 Print media......................143 Fax........................144 Copy ........................145 Scan ........................146 Print ........................147 Interfaces ......................
  • Page 10 viii...
  • Page 11 Section I General General information Loading documents and paper General setup Security features...

  • Page 12: General Information

    Viewing documentation (Windows Bold Bold style indentifies keys on To view the documentation, from the Start the machine control panel or menu, point to Brother, MFL Pro Suite from computer screen. the program group, and then click Italics Italicized style emphasises an User’s Guide.
  • Page 13 (MFC-8860DN only) Windows Explorer to find and run the setup.exe program from the root You can find the instructions in the Network directory of the Brother CD-ROM. User’s Guide on the CD-ROM. Click Documentation. ® Viewing Documentation (Macintosh Click the documentation you want to ®...
  • Page 14 X 10.2.4 or greater) ® ® Presto! PageManager User's Guide: Instructions for scanning directly from ® ® Presto! PageManager How to find Internet FAX instructions (MFC-8860DN only) You can find the instructions in the Network User’s Guide on the CD-ROM.

  • Page 15: Control Panel Overview

    General information Control panel overview have similar control keys. MFC-8460N MFC-8860DN 1 One-Touch keys a or b These 20 keys give you instant access to 40 Scrolls through the menus and options. previously stored numbers. 5 Dial pad Shift Used to enter telephone and fax numbers or to Lets you access One-Touch numbers 21 to 40 enter text.
  • Page 16 Chapter 1 8 Copy keys 9 Mode keys Duplex (MFC-8860DN only) Lets you print copies on both sides of the paper. Puts the machine in Fax mode. Contrast/Quality (MFC-8860DN only) Scan Lets you change the quality or contrast for the next copy.
  • Page 17 Sets the resolution when sending a fax. Search/Speed Dial Lets you look up numbers stored in the dialling memory and LDAP server* (*MFC-8860DN only). You can search the stored number alphabetically. It also lets you look up the stored number in...

  • Page 18: Status Led Indications

    Chapter 1 Status LED indications The Status LED (light emitting diode) will flash and change color depending on the machine’s status. The LED indications shown in the table below are used in the illustrations in this chapter. LED Status LED is off. LED is on.
  • Page 19 If you cannot clear the error and see the same service call indication after turning the machine back on, please call your Brother dealer for service. Cover open The front cover or fuser cover is open. Close the cover.

  • Page 20: Loading Documents And Paper

    Adjust the paper guides to fit the width of standard weight (80 gsm (20 lb)). your documents. 2-Sided Document (MFC-8860DN only) When you load a 2-sided document, the document must be from 148.0 to 215.9 mm (5.8 to 8.5 inches) wide and from 148.0 to 297.0 mm (5.8 to 11.7 inches) long.

  • Page 21: Using The Scanner Glass (Flatbed)

    Loading documents and paper Acceptable paper and Using the scanner glass (Flatbed) other media You can use the scanner glass to fax, scan, Print quality may vary according to the type of or copy the pages of a book or single sheets paper you use.

  • Page 22: Handling And Using Media

    Chapter 2 Handling and using media Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat. Avoid touching either side of transparencies, as this can decrease the print quality. Only use transparencies recommended for laser printing.

  • Page 23: Paper Capacity Of The Paper Tray

    Loading documents and paper Paper capacity of the paper tray Paper size Paper types No. of sheets Paper Tray A4, Letter, Executive, A5, Plain paper, Recycled up to 250 (Tray #1) A6, B5 and B6 paper and Bond paper [80 g/m (20 lb)] Transparency up to 10...

  • Page 24: Loading Paper And Other Media

    Chapter 2 Loading paper and Fan the stack of paper well to avoid paper feeding problems. other media When printing on plain paper 60 to 105 gsm (16 to 28 lb) or laser transparencies use the paper tray. For printing on other types of media use the MP tray (Multi-purpose tray).

  • Page 25: Loading Envelopes And Other Media

    Loading documents and paper Loading envelopes and other Loading Envelopes media Before loading, press the corners and sides of the envelopes to make them as flat as possible. Use the MP tray when printing envelopes, labels, and thick paper. Open the MP tray and lower it gently. CAUTION Do not use the following types of envelopes, as they will cause paper feed...

  • Page 26: Printable Area

    Chapter 2 Printable Area Printable Area when printing from a computer When using the default driver the printable Printable Area for copies area is smaller than the paper size, as shown The printable area of your machine begins at below. approximately 3 mm (0.12 in.) from the top Portrait and bottom and 2.05 mm (0.08 in.) from both...

  • Page 27: General Setup

    General setup Mode timer Paper settings The machine has three mode keys on the Paper Type control panel: Fax, Scan, and Copy. You can set how much time the machine Set up the machine for the type of paper you takes after the last Copy or Scan operation to are using.

  • Page 28: Paper Size

    Chapter 3 Paper Size Tray use in Copy mode You can use nine sizes of paper for printing You can change the default tray priority that copies: A4, Letter, Legal, Executive, A5, A6, the machine will use for printing copies. B5, B6 and Folio, and four sizes for printing When you select Tray#1 Only, MP Only or faxes: A4, Letter, Legal or Folio.

  • Page 29: Tray Use In Fax Mode

    General setup Tray use in Fax mode Tray use in Print mode You can change the default tray priority that You can change the default tray the machine the machine will use for printing received will use for printing from your computer. faxes.

  • Page 30: Volume Settings

    Chapter 3 Volume Settings Speaker volume You can select a range of speaker volume Ring volume levels, from High to Off. You can change the volume through the You can select a ring volume level from a menu, by following the instructions below: range of settings, from High to Off.

  • Page 31: Setting Daylight Savings Time

    General setup Setting daylight Ecology features savings time Toner save You can set the machine to change for Daylight Savings Time. If you select You can save toner using this feature. When On, it will reset the time forward one hour and you set toner save to On, print appears it you select lighter.

  • Page 32: Sleep Time

    Chapter 3 Sleep time Turning off the scanner lamp Setting the sleep time reduces power The scanner lamp stays on for 16 hours consumption by turning off the fuser while the before automatically switching off to preserve machine is idle. the life of the lamp and reduce power consumption.

  • Page 33: Security Features

    Enter a four digit number for the Make a careful note of your password. If you password. Press OK. forget it, please call your Brother dealer or Brother Customer Service. Re-enter your password when the LCD While setting lock is On, it is not possible to shows Verify:.

  • Page 34: Secure Function Lock

    Enter your four-digit password. Press OK. Make a careful note of your password. If you forget it, please call your Brother dealer or Press Stop/Exit. Brother Customer Service. Turning Setting Lock off Note •...
  • Page 35 Security features Setting the password for the Setting up the Public user administrator You can set up the Public user. Public users do not need to enter a password. The password you set in these steps is for the administrator. This password is used to set Note up users and to turn Secure Function Lock on or off.
  • Page 36 Chapter 4 Setting up restricted users Turning Secure Function Lock on/off You can set up users with restrictions and a If you enter the wrong password when password. following the instructions below, the LCD will show Wrong password. Re-enter the Press Menu, 1, 9, 2.

  • Page 37: Switching Users

    Security features Switching Users This setting allows a restricted user to log on the machine when Secure Function Lock is turned on. Note Affer a restricted user has finished using the machine, it will return to the public setting within the same time as the Mode Timer setting (Menu, 1, 1).
  • Page 38 Chapter 4...
  • Page 39 Section II Sending a fax Receiving a fax Phone and external devices Dialling and storing numbers Remote fax options Printing reports Polling...

  • Page 40: Sending A Fax

    Sending a fax How to fax Sending a 2-sided fax from the ADF (MFC-8860DN only) Entering fax mode You can send a 2-sided document from the To enter fax mode press (Fax), and the ADF. To cancel a fax in progress press key will glow blue.

  • Page 41: Sending A Fax From The Scanner Glass

    Sending a fax Sending a fax from the Faxing legal size documents scanner glass from the scanner glass You can use the scanner glass to fax the When faxing legal size documents, you need pages of a book, or a single page at a time. to set the scan glass size to Legal/Folio, The documents can be up to Letter, A4 or otherwise a portion of your faxes will be...

  • Page 42: Broadcasting

    Chapter 5 Broadcasting Note • The scan profile of the One-Touch, Broadcasting lets you send the same fax Speed-Dial or Group number you chose message to more than one fax number. You first will be applied to the broadcast. can include Groups, One-Touch, Speed-Dial •...

  • Page 43: Additional Sending Operations

    Sending a fax Additional sending Electronic cover page operations This feature will not work unless you have already programmed your Station ID. (See the Quick Setup Guide.) Sending faxes using multiple You can automatically send a cover page settings with every fax. Your cover page includes your Station ID, a comment, and the name stored Before you send a fax, you can change any in the One-Touch or Speed-Dial memory.
  • Page 44 Chapter 5 Send a cover page for the next fax Using a printed cover page If you want to send a cover page only for the If you want to use a printed cover page that next fax, your machine will ask you to enter you can write on, you can print the sample the number of pages you are sending so it page and attach it to your fax.

  • Page 45: Contrast

    Sending a fax Contrast Changing fax resolution For most documents the default setting of The quality of a fax can be improved by Auto will give the best results. It changing the fax resolution. Resolution can automatically chooses the suitable contrast be changed for the next fax or for all faxes.

  • Page 46: Dual Access

    Chapter 5 Dual access Sending in real time for the next fax only Your machine supports dual access, which Make sure you are in Fax mode lets you dial a number and begin scanning a fax into memory while you are already Press Menu, 2, 2, 5.

  • Page 47: Overseas Mode

    Sending a fax Overseas mode Delayed batch transmission If you are having difficulty sending a fax Before sending the delayed faxes, your overseas due to a bad connection, then machine will help you economize by sorting turning on the overseas mode may help. all the faxes in the memory by destination and scheduled time.

  • Page 48: Checking And Cancelling Waiting Jobs

    Stop/Exit to Press Menu, 2, 6. cancel the operation 26.Remaining Jobs Note a #001 12:34 BROTHER #002 15:00 BIC If you get an Out of Memory message b #003 17:30 ABCDEFG while faxing and you do not want to delete Select ab &...

  • Page 49: Receiving A Fax

    Receiving a fax Receive modes You must choose a receive mode depending on the external devices and telephone services you have on your line. Choosing the receive mode The diagram below will help you choose the correct mode. For more detailed information on the receive modes see page 40. Are you connecting an external telephone or external telephone answering device to the machine? Are you using the voice message function of...

  • Page 50: Using Receive Modes

    Chapter 6 Using Receive Modes Manual Manual mode turns off all automatic Some receive modes answer automatically answering functions. (Fax Only and Fax/Tel). You may want to change the ring delay before using these To receive a fax in manual mode press Start modes see page 41.

  • Page 51: Receive Mode Settings

    Receiving a fax Receive Mode settings F/T Ring Time When somebody calls your machine, you and Ring Delay your caller will hear the normal telephone ring sound. The number of rings is set by the ring The ring delay sets the number of times the delay setting.

  • Page 52: Fax Detect

    Chapter 6 Fax Detect Setting the Print Density Turning fax detect On allows the machine to You can adjust print density to make your receive fax calls automatically if you lift any printed pages darker or lighter. handset on the same line as the machine. Make sure you are in Fax mode When you see Receiving on the LCD or when you hear ‘chirps’...

  • Page 53: Additional Receiving Operations

    Receiving a fax Additional receiving Duplex printing for Fax mode (MFC-8860DN only) operations If you set Duplex to On for fax receive the Printing a reduced incoming machine will print received faxes on both sides of the paper. You can use A4, Letter, Legal or Folio size of paper for this function.

  • Page 54: Setting The Fax Receive Stamp

    If Memory Receive is Off: • The received time and date will not appear The machine will carry on receiving the fax, when using Internet Fax* (*MFC-8860DN with the remaining pages being stored in only). memory, if enough memory is available. The •...

  • Page 55: Printing A Fax From The Memory

    Receiving a fax Printing a fax from the memory If you are using the Fax Storage feature (Menu, 2, 5, 1), you can still print a fax from the memory when you are at your machine. See Fax storage on page 59. Press Menu, 2, 5, 3.

  • Page 56: Phone And External Devices

    Phone and external devices Connecting an external Set your external TAD to one or two rings. (The machine’s Ring Delay setting does not apply.) Record the outgoing message on your You can connect an external Telephone external TAD. Answering Device (TAD) to the same line as your machine.

  • Page 57: Multi-Line Connections (Pabx)

    Brother does not recommend the use of a correct socket on the machine, you can make PABX line. PABX limitations in general can...

  • Page 58: For Fax/Tel Mode Only

    Chapter 7 For Fax/Tel mode only Using a cordless external handset When the machine is in Fax/Tel mode, it will use the F/T Ring Time (pseudo/double- If your cordless telephone is connected to the ringing) to alert you to pick up a voice call. telephone line cord (see page 48) and you typically carry the cordless handset Lift the external telephone’s handset, and...

  • Page 59: Changing The Remote Codes

    Phone and external devices Turning on the remote codes Changing the remote codes You need to turn the Remote Codes setting to The preset fax receive code is l51. The on to use the Fax Receive Code and preset telephone answer code is #51. If you Telephone Answer Code.

  • Page 60: Dialling And Storing Numbers

    Dialling and storing numbers How to Dial Speed-Dialling Hold down Shift as you press Manual dialling Search/Speed Dial and then enter the three-digit Speed-Dial number. Use the dial pad to enter all the digits of the telephone number. One-Touch dialling Press the One-Touch key that stores the number you want to call.

  • Page 61: Search

    Search LDAP (Lightweight Directory Access Protocol) Search You can search alphabetically for names you (MFC-8860DN only) have stored in the One-Touch and Speed- Dial memories. If the machine is connected to your LDAP server, you can search for information such Press Search/Speed Dial.

  • Page 62: Storing Numbers

    Chapter 8 Storing numbers Storing One-Touch dial numbers You can set up your machine to do the following types of easy dialling: One-Touch, Your machine has 20 One-Touch keys where Speed-Dial and Groups for Broadcasting you can store 40 fax or phone numbers, E- faxes.
  • Page 63 Press OK to store the number or E-mail address without a name. numbers press Stop/Exit. Choose one of the options below: MFC-8860DN: If you selected Fax/Tel in c, press a or b to select Std, Fine, S.Fine Press Menu, 2, 3, 1.

  • Page 64: Storing Speed-Dial Numbers

    Chapter 8 Storing Speed-Dial numbers MFC-8860DN: Press Menu, 2, 3, 2. You can store your frequently used numbers as Speed-Dial numbers. The machine can 23.Set Quick-Dial store 300 Speed-Dial numbers. 2.Speed-Dial Speed-Dial? # MFC-8460N: Enter & OK Key Press Menu, 2, 3, 2.

  • Page 65: Changing One-Touch And Speed-Dial Numbers

    PC. If you selected Colour in f, select the (MFC-8460N) Go to c. file format (PDF or JPEG) that will be (MFC-8860DN) Go to b. used to send to your PC. (MFC-8860DN only) Choose one of the options below:...

  • Page 66: Setting Up Groups For Broadcasting

    Use the dial pad to enter a group the default resolution. Go to j. number (1 to 20). Press OK. (MFC-8460N) Go to e. (MFC-8860DN) Go to d. (MFC-8860DN only) Press a or b to select Fax/IFAX or E-Mail. Press OK.

  • Page 67: Combining Quick-Dial Numbers

    Dialling and storing numbers Combining Quick-Dial Note numbers • If you have selected Fax/IFAX in d and added One-Touch or Speed-Dial numbers You can combine more than one Quick-Dial that are stored as ‘IFAX’, you cannot number when you dial. This feature may be select S.Fine.

  • Page 68: Remote Fax Options

    • If you store a group on a One-Touch Key or a Speed Dial location, the faxes will be forwarded to several fax numbers. • (MFC-8860DN only) You can also enter an E-mail address if your machine has been configured for the Internet Fax feature.

  • Page 69: Fax Storage

    Remote fax options Fax storage Press a or b to select the interface to which the PC is connected (<USB> or <Parallel>), or your computer name The fax storage feature lets you store your if the machine is connected to a received faxes in the machine’s memory.

  • Page 70: Changing Remote Fax Options

    Chapter 9 Changing remote fax Turning off remote fax options options If you set the remote fax options to Off and If received faxes are left in your machine’s there are faxes in your machine’s memory, memory when you change to another remote the LCD will give you two options: fax option, the LCD will ask you the following message:...

  • Page 71: Remote Retrieval

    Remote fax options Remote retrieval Using your remote access code The remote retrieval feature lets you retrieve your stored fax messages when you are not Dial your fax number from a telephone at the machine. You can call your machine or another fax machine using touch from any touch tone phone or fax machine, tone.

  • Page 72: Retrieving Fax Messages

    Chapter 9 Retrieving fax messages Changing the fax forwarding number Dial your fax number. You can change the default setting of your fax When your machine answers, forwarding number from another telephone or immediately enter your remote access fax machine using touch tone. code (3 digits followed by l).

  • Page 73: Remote Fax Commands

    Remote fax options Remote fax commands Follow the commands below to access features when you are away from the machine. When you call the machine and enter your Remote Access Code (3 digits followed by l), the system will give two short beeps and you must enter a remote command. Remote commands Operation details Change the fax forwarding or...

  • Page 74: Printing Reports

    Printing reports Fax reports Fax journal You can set the machine to print a fax journal Some fax reports (transmission verification (activity report) at specific intervals (every 50 and fax journal) can be printed automatically faxes, 6, 12 or 24 hours, 2 or 7 days). The or manually.

  • Page 75: Reports

    Printing reports Reports How to print a report The following reports are available: Press Menu, 5. 1 XMIT Verify 5.Print Reports 1.XMIT Verify Displays the Transmission Verification 2.Help List Report for your last 200 outgoing faxes at 3.Tel Index List most and prints the last report.

  • Page 76: Polling

    The polling feature Secure Polling only works with Brother fax needs to be set up on both machines for this machines. If you want to get a fax from a to work.

  • Page 77: Sequential Polling

    Secure Polling lets you restrict who can get polling and press OK, go to e. the documents you set up to be polled. Secure Polling only works with Brother fax Specify the destination fax machines machines. If another person wants to retrieve...
  • Page 78 Chapter 11...

  • Page 79: Section Iii Copy

    Section III Copy Making copies...

  • Page 80: Making Copies

    Making copies How to copy Making multiple copies Make sure you are in Copy mode Entering copy mode Press (Copy) to enter Copy mode. Load your document. Use the dial pad to enter the number of Contrast:- copies (up to 99). Quality :Auto Press Start.

  • Page 81: Copy Options

    Load your document. (MFC-8460N) Use the dial pad to enter the number of copies (up to 99). (MFC-8460N) Press Quality. (MFC-8860DN) (MFC-8860DN) Press Contrast/Quality. Press a or b to choose Quality. Press OK. Press d or c to choose Auto, Text or Photo.

  • Page 82: Changing Text Copy Resolution

    Chapter 12 Changing text copy Enlarging or reducing the resolution image copied You can change the text copy resolution to You can select the following enlargement or 1200x600dpi if you have selected Text reduction ratios: from the Quality or Contrast/Quality options, and make a copy with 100% ratio Press 100%*...

  • Page 83: Making N In 1 Copies Or A Poster

    Making copies Choose one of the options below: Make sure you are in Copy mode Press a or b to select the enlargement or reduction ratio you Load your document. want. Press OK. Press a or b to select Use the dial pad to enter the number of Custom (25–400%).
  • Page 84 Chapter 12 If you are copying from the ADF: 4 in 1 (L) Insert your document face up in the direction shown below: 2 in 1 (P) Poster (3x3) You can make a poster size copy of a photograph. 2 in 1 (L) 4 in 1 (P) 4 in 1 (L) If you are copying from the scanner...

  • Page 85: Duplex (2-Sided) Copying (Mfc-8860Dn Only)

    Making copies Duplex (2-sided) copying 2 sided i 1 sided (MFC-8860DN only) Portrait If you want to automatically copy 2-sided document using the duplex copy feature, load your document in the ADF. Duplex Copy Landscape 1 sided i 2 sided...
  • Page 86 Chapter 12 After the machine scans the page, press Make sure you are in Copy mode 1 to scan the next page. Load your document. Flatbed Copy: Next Page? Use the dial pad to enter the number of 1.Yes copies (up to 99). 2.No Select ab &...

  • Page 87: Sorting Copies Using The Adf

    Load your document. Press Sort. Use the dial pad to enter the number of Press Start. copies (up to 99). (MFC-8460N) Press Contrast. (MFC-8860DN) Press Contrast/Quality. Press a or b to choose Contrast. Press OK. Contrast:-nnonn Quality :Auto Enlg/Red:100% Tray :MP>T1...

  • Page 88: Tray Select

    Chapter 12 Out of Memory Tray Select message You can change the tray use only for the next copy. If the memory becomes full while you are Make sure you are in Copy mode making copies, the LCD message will guide you through the next step.

  • Page 89: Section Iv Software

    Section IV Software Software and Network features...

  • Page 90: Software And Network Features

    , see Chapter 5 in the Software User’s Guide on the CD-ROM.) ® (For Macintosh , see Chapter 11 in the Software User’s Guide on the CD-ROM.) Brother PC-FAX ® (For Windows , see Chapter 6 in the Software User’s Guide on the CD-ROM.) ®...
  • Page 91 Section V Appendices Safety and Legal Options Troubleshooting and routine maintenance Menu and Features Specifications Glossary...

  • Page 92: Safety And Legal

    Safety and Legal Choosing a location Place your machine on a flat, stable surface that is free of vibration. Put the machine near a telephone socket and a standard, grounded electrical socket. Choose a location where the temperature remains between 10° and 32.5° C. Make sure cables leading to the machine do not constitute a trip hazard.

  • Page 93: Important Information

    Never install telephone wiring during a lightning storm. Never install a telephone wall socket in a wet location. If any cables become damaged, disconnect your machine, and contact your Brother dealer. Do not place any objects on the machine, or obstruct the air vents.
  • Page 94 WARNING Before cleaning the inside of the machine, first unplug the telephone line cord, and then the power cord from the electrical socket. Do not handle the plug with wet hands. Doing this might cause an electrical shock. Always make sure the plug is fully inserted. After you have just used the machine, some internal parts of the machine will be extremely hot.
  • Page 95 Safety and Legal To prevent injuries, DO NOT put your fingers in the area shown in the illustrations. DO NOT use a vacuum cleaner to clean up scattered toner. Doing this might cause the toner dust to ignite inside the vacuum cleaner, potentially starting a fire. Please carefully clean the toner dust with a dry, lint-free cloth and dispose of it according to local regulations.

  • Page 96: Iec 60825-1 Specification

    IEC 60825-1 Specification This machine is a Class 1 laser product as defined in IEC 60825-1 specifications. The label shown below is attached in countries where required. This machine has a Class 3B Laser Diode which emits invisible laser radiation in the Scanner Unit. The Scanner Unit should not CLASS 1 LASER PRODUCT be opened under any circumstances.

  • Page 97: Important Information

    Please refer all servicing to our Authorized Service Personnel. A list of Authorized Service Centres has been included for your convenience, or you may contact the Brother Dealer for Service.
  • Page 98 This equipment may not be used on coin service lines provided by the telephone company or connected to party lines. Brother cannot accept any financial or other responsibilities that may be the result of your use of this information, including direct, special or consequential damages. There are no warranties...

  • Page 99: Trademarks

    Safety and Legal Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother International Corporation. Windows and Microsoft are registered trademarks of Microsoft in the U.S. and other countries.

  • Page 100: Options

    550 sheets of plain paper. If you want to buy an optional lower tray unit, contact your Brother dealer. DIMM types You can install the following DIMM: 128 MB Buffalo Technology...

  • Page 101: Installing Extra Memory

    CAUTION • For more information, contact your To prevent damage to the machine from Brother dealer. static electricity, DO NOT touch the memory chips or the board surface. Installing extra memory Hold the DIMM by the edges and align Turn off the machine’s power switch.

  • Page 102: Troubleshooting And Routine Maintenance Troubleshooting

    If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. Most problems can be easily resolved by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com.

  • Page 103: Handling Incoming Calls

    Troubleshooting and routine maintenance Phone Line or Connections (Continued) Difficulties Suggestions The machine does not answer Make sure the machine is in the correct receiving mode for your setup. (See when called. Receiving a fax on page 39.) Check for a dial tone. If possible, call your machine to hear it answer.

  • Page 104: Copy Quality Difficulties

    Check to see if the LCD is showing an error message. (See Error messages on page 104.) The machine is online. On your PC, click Start and then Printers and Faxes. Right-click ‘Brother MFC-XXXX (where XXXX is your model name)’. Make sure that ‘Use Printer Offline’ is unchecked. The machine prints unexpectedly Pull out the paper tray and wait until the machine stops printing, then switch or it prints garbage.

  • Page 105: Scanning Difficulties

    Troubleshooting and routine maintenance Scanning Difficulties Difficulties Suggestions TWAIN errors appear while Make sure that the Brother TWAIN driver is chosen as the primary source. In scanning. ® PaperPort , click File, Scan and choose the Brother TWAIN driver. Software Difficulties...

  • Page 106: Paper Handling Difficulties

    Paper Handling Difficulties Difficulties Suggestions The machine does not load paper. If there is no paper, load a new stack of paper into the paper tray. The LCD shows No paper or a If there is no paper, load a new stack of paper into the paper tray. Paper Jam message.

  • Page 107: Network Difficulties

    PC-Fax receiving), select ‘UPD’ and click ‘OK’. 4. Make sure that the new setting is added and is checked, and then click ‘OK’. ® For Windows XP SP1, please visit the Brother Solutions Center. Your computer cannot find your ® <For Windows users>...

  • Page 108: Improving The Print Quality

    Improving the print quality Examples of poor print Recommendation quality Check the machine’s environment. Conditions such as humidity, high Choosing a temperatures, and so on, may cause this print fault. (See location ABCDEFGH CDEF on page 82.) abcdefghijk defg A B C D If the whole page is too light, Toner Save mode may be on.
  • Page 109 Troubleshooting and routine maintenance Examples of poor print Recommendation quality Make sure that you use paper that meets our specifications. (See Acceptable paper and other media on page 11.) Choose Thick paper mode in the printer driver or in the machine’s Paper Type menu setting, or use thinner paper than you are currently using.
  • Page 110 Replacing the toner cartridge (TN-3145/TN-3185) on page 119.) Printed pages have toner The fuser unit may be smudged. Call Brother or your dealer for service. stains or stripes down the page. Cleaning the laser Clean the laser scanner window with a soft cloth. (See scanner window on page 116.)
  • Page 111 Troubleshooting and routine maintenance Examples of poor print Recommendation quality Check the paper type and quality. High temperatures and high humidity will cause paper to curl. If you do not use the machine often, the paper may have been in the paper tray too long.

  • Page 112: Poor Fixing

    Examples of poor print Recommendation quality Open the back cover and make sure that the two blue levers on the left and right hand sides are in the down position. ABCDEFG H abcdefghijk A B C D a b c d e 0 1 2 3 4 Poor fixing...

  • Page 113: Setting Dial Tone Detection

    Troubleshooting and routine maintenance Setting Dial Tone detection Compatibility When you send a fax automatically, by If you are having difficulty sending or default your machine will wait for a fixed receiving a fax due to possible interference amount of time before it starts to dial the on the phone line, we recommend that you number.

  • Page 114: Error Messages

    Error messages As with any sophisticated office product, errors may occur. If this happens, your machine will identify the problem and display an error message. The most common error messages are shown below. Error Message Cause Action Poor phone line quality caused a Try sending the fax again or try connecting the Comm.Error communication error.
  • Page 115 Troubleshooting and routine maintenance Error Message Cause Action The document was not inserted or See Document jams on page 109 or Using the Document Jam fed properly, or the document ADF on page 10. scanned from the ADF was too long.
  • Page 116 Tray1 Paper Jam Tray2 It is time to replace the fuser unit. Call Brother Customer Service to replace the Replace Fuser fuser unit. It is time to replace the laser unit. Call Brother Customer Service to replace the Replace Laser laser unit.
  • Page 117 Troubleshooting and routine maintenance Error Message Cause Action The toner cartridge and drum unit Do one of the following: Toner Life assembly is not installed properly, Re-install the toner cartridge and drum unit or the toner cartridge is used up assembly.

  • Page 118: Checking If The Machine Has Faxes In Its Memory

    PC Fax Receiving on the PC. Do one of the following: (For details about PC Fax Receive, see If the LCD shows No Data, there Using Brother PC-FAX software (For are no faxes left in the machine’s ® Windows ) in the Software User’s...

  • Page 119: Document Jams

    Troubleshooting and routine maintenance Document jams Pull the jammed document out to the right. If the document is jammed, follow the steps below. Document is jammed in the top of the ADF unit The document may get jammed if it is not inserted or fed properly, or if it is too long.

  • Page 120: Paper Jams

    Paper jams Document is jammed in the duplex slot (MFC-8860DN only) To clear paper jams, please follow the steps Take out any paper from the ADF that is in this section. not jammed. HOT SURFACE Pull the jammed document out to the right.
  • Page 121 Troubleshooting and routine maintenance Press the cover release lever to open CAUTION the front cover. To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration. Slowly take out the drum unit and toner cartridge assembly.
  • Page 122 Paper is jammed at the back of the Pull the tabs at the left and right hand sides toward you to open the fuser machine cover (1). Press the cover release lever to open the front cover. Take out the drum unit and toner cartridge assembly.
  • Page 123 Close the front cover. and toner cartridge assembly Paper is jammed in the duplex tray Press the cover release lever to open (MFC-8860DN only) the front cover. Pull the duplex tray completely out of the machine. Take out the drum unit and toner cartridge assembly.

  • Page 124: Routine Maintenance

    Routine maintenance Hold down the lock lever on the right and take the toner cartridge out of the drum unit. Take out the jammed paper if there is CAUTION any inside the drum unit. The drum unit contains toner, so handle it carefully.
  • Page 125 Troubleshooting and routine maintenance Clean the outside of the machine as Wipe the inside of the paper tray with a soft cloth to remove dust. follows: Pull the paper tray completely out of the machine. Re-load the paper and put the paper tray firmly back in the machine.

  • Page 126: Cleaning The Scanner Glass

    Cleaning the scanner glass Cleaning the laser scanner window Turn off the machine’s power switch. CAUTION Lift the document cover (1). Clean the white plastic surface (2) and DO NOT use isopropyl alcohol to clean the scanner glass (3) underneath the laser scanner window.
  • Page 127 Troubleshooting and routine maintenance Gently clean the laser scanner window HOT SURFACE (1) by wiping it with a clean soft, dry lint- free cloth. Do not use isopropyl alcohol. After you have just used the machine, some internal parts of the machine will be extremely hot.

  • Page 128: Cleaning The Corona Wire

    Cleaning the corona wire Put the drum unit and toner cartridge assembly back in the machine. We recommend that you put the drum unit Close the front cover. and toner cartridge assembly on a piece of disposable paper or cloth in case you Cleaning the drum unit accidentally spill or scatter toner.

  • Page 129: Replacing The Toner Cartridge (Tn-3145/Tn-3185)

    Troubleshooting and routine maintenance Replacing the toner cartridge When you find the substance on the drum surface that matches the print (TN-3145/TN-3185) sample, gently dab the surface of the OPC drum with a cotton swab that is The TN-3185 toner cartridge can print lightly dampened with isopropyl alcohol.

  • Page 130: Replacing The Toner Cartridge

    Replacing the toner cartridge CAUTION To prevent damage to the machine from HOT SURFACE static electricity, DO NOT touch the electrodes shown in the illustration. After you have just used the machine, some internal parts of the machine will be extremely hot.
  • Page 131 CAUTION Brother printers are designed to work with toner of a particular specification and work to a level of optimum performance when used with genuine Brother toner cartridges (TN–3145/TN–3185).

  • Page 132: Replacing The Drum Unit (Dr-3117)

    Replacing the drum unit Clean the primary corona wire inside the drum unit by gently sliding the blue tab (DR-3117) from left to right and right to left several times. Be sure to return the blue tab to The machine uses a drum unit to create print the home position (b).
  • Page 133 Troubleshooting and routine maintenance HOT SURFACE CAUTION After you have just used the machine, some To prevent damage to the printer from static internal parts of the machine will be electricity, DO NOT touch the electrodes extremely hot. When you open the front or shown in the illustration.

  • Page 134: Replacing Periodic Maintenance Parts

    Replacing periodic CAUTION maintenance parts Unpack the drum unit just before you put it in the machine. Put the old drum unit into The periodic maintenance parts will need to the plastic bag. be replaced regularly to maintain the print quality.

  • Page 135: Packing And Shipping The Machine

    Troubleshooting and routine maintenance Packing and shipping Close the front cover. the machine Wrap the machine in the plastic bag and put it in the original carton with the original packing material. When you transport the machine, use the packing materials that came with your Pack the drum unit and toner cartridge machine.

  • Page 136: Machine Information

    Machine Information Checking the remaining life of parts Checking the serial number You can view the remaining life of maintenance parts on the LCD. You can see the machine’s serial number on the LCD. Press Menu, 7, 3. Press Menu, 7, 1. 73.Parts Life 1.Drum 71.Serial No.

  • Page 137: D Menu And Features

    Menu and Features On screen Menu keys programming Your machine has been designed to be easy to use. The LCD provides on screen programming using the menu keys. We have created step by step on screen instructions to help you program your machine.
  • Page 138 To access the menu mode: Press Menu. Choose an option. Press 1 for General Setup menu. Press 2 for Fax menu. Press 3 for Copy menu. Press 4 for Printer menu. Press 5 for Print Reports menu. Press 6 for LAN menu. Press 7 for Machine Info.

  • Page 139: Menu Table

    Menu and Features Menu Table The factory settings are shown in Bold with an asterisk. Choose & OK Choose & OK to accept to exit Main Menu Submenu Menu Selections Options Descriptions Page — Sets the time to return to 1.General 1.Mode Timer 0 Sec...
  • Page 140 Main Menu Submenu Menu Selections Options Descriptions Page Sets the size of the paper 1.General 3.Paper Size 1.MP Tray in the MP tray. Setup Letter (Continued) Legal Executive Folio Sets the size of the paper 2.Tray#1 in the paper tray. Letter Legal Executive...
  • Page 141 Menu and Features Main Menu Submenu Menu Selections Options Descriptions Page — Resets the time forward or 1.General 5.Daylight backward one hour. Setup Save (Continued) Increases the page yield of 6.Ecology 1.Toner Save the toner cartridge. Off* Conserves power. 2.Sleep Time (0-99) 05 Min* Selects the tray that will be...
  • Page 142 Sets up your machine to 8.Polling RX Standard* poll another fax machine. Secure Timer Prints the received time 9.Fax Rx Stamp and date on the top of the Off* received faxes. Prints received faxes on 0.Duplex both sides of the paper. MFC-8860DN (For Off*...
  • Page 143 Menu and Features Main Menu Submenu Menu Selections Options Descriptions Page Changes the lightness or 2.Fax 2.Setup Send 1.Contrast Auto* darkness of faxes you (Continued) (In Fax mode Light send. only) Dark Sets the default resolution 2.Fax Standard* for outgoing faxes. Resolution Fine S.Fine...
  • Page 144 Main Menu Submenu Menu Selections Options Descriptions Page — Stores up to 40 One-Touch 2.Fax 3.Set Quick- 1.One-Touch Dial numbers, so you can Dial Dial (Continued) dial by pressing one key (and Start). — Stores up to 300 Speed- 2.Speed-Dial Dial numbers, so you can dial by pressing only a few keys (and Start).
  • Page 145 Menu and Features Main Menu Submenu Menu Selections Options Descriptions Page — You can choose the Copy 3.Copy 1.Quality Photo resolution for your type of Text document. Auto* — You can change to the 2.FB Txt 1200×600dpi higher Copy resolution Quality 600dpi* when you make a text copy...
  • Page 146 Main Menu Submenu Menu Selections Options Descriptions Page Chooses the BOOT method 6.LAN 1.TCP/IP 1.BOOT Method Auto* that best suits your needs. Static RARP BOOTP DHCP [000-255]. Enter the IP address. 2.IP Address [000-255]. [000-255]. [000-255] [000-255]. Enter the Subnet mask. 3.Subnet Mask [000-255].
  • Page 147 Submenu Menu Selections Options Descriptions Page Menu — Enter the mail address. 3.Setup 1.Setup 1.Mail IFAX Internet address MFC-8860DN [000-255]. Enter the SMTP server 2.SMTP Server address. [000-255]. [000-255]. [000-255] [000-255]. Enter the POP3 server 3.POP3 Server address. [000-255]. [000-255].
  • Page 148 Submenu Menu Selections Options Descriptions Page Menu — Chooses the file format to 4.Scan to 1.Color PDF* send the scanned data. Email JPEG (MFC-8860DN) — 2.B/W PDF* TIFF — 3.Scan to 1.Color PDF* JPEG (MFC-8460N) — 2.B/W PDF* 5.Scan to...
  • Page 149 Menu and Features Main Menu Submenu Menu Selections Options Descriptions Page — — You can check the serial 7.Machine 1.Serial No. number of your machine. Info. — You can check the number of 2.Page Total total pages the machine has Counter printed during its life.

  • Page 150: Entering Text

    Entering Text When setting certain menu selections, such as the Station ID, you will need to type text characters. The number keys have letters printed on keys. The keys: 0, # and l do not have printed letters because they are used for special characters. Press the appropriate number key the required number of times to access the characters below: (For setting an e-mail address and a Node Name) Press...
  • Page 151 Menu and Features Special characters and symbols Press l, # or 0, then press d or c to move the cursor under the symbol or character you want. Press OK to select it. Press l (space) ! " # $ % & ' ( ) l + , - . / m Press # : ;...

  • Page 152: Specifications

    531 mm 450 mm (20.9 in.) (17.7 in.) Weight Without Drum/Toner Unit: 16.5 kg (36.4 lb) (MFC-8460N) 16.7 kg (36.9 lb) (MFC-8860DN) Noise level Sound power Operating (Copying): LWAd = 7.0 Bell Standby: LWAd = 4.6 Bell Sound pressure Operating (Copying): LpAm = 55 dBA...

  • Page 153: Print Media

    Print media Paper Input Paper Tray Paper type: Plain paper, Bond Paper, Recycled paper or Transparencies Paper size: A4, Letter, Executive, A5, A6, B5 and B6 Paper Weight: 60 to 105 gsm (16 to 28 lb) Maximum paper tray capacity: Up to 250 sheets of 80 gsm (20 lb) plain paper or up to 10 transparencies Multi-purpose tray (MP tray) Paper type:...

  • Page 154: Fax

    /500 pages ‘Pages’ refers to the ‘Brother Standard Chart No. 1’ (a typical business letter, Standard resolution, JBIG code). Specifications and printed materials are subject to change without prior notice. ‘Pages’ refers to the ‘ITU-T Test Chart #1’ (a typical business letter, Standard resolution, JBIG code). Specifications...

  • Page 155: Copy

    Copy Colour/Monochrome Monochrome Duplex Copying Yes (MFC-8860DN only) Single-Sided Document ADF Width: 148.0 to 215.9 mm (5.8 to 8.5 in.) Size ADF Height: 148.0 to 355.6 mm (5.8 to 14 in.) Scanner Glass Width: Max. 215.9 mm (8.5 in.) Scanner Glass Height: Max. 355.6 mm (14 in.) Copy Width: Max.

  • Page 156: Scan

    Max. 212 mm (8.35 in.) Greyscale 256 levels ® Maximum 1200 × 1200 dpi scanning with the WIA driver in Windows XP (resolution up to 19200 × 19200 dpi can be chosen by using the Brother scanner utility) When using the scanner glass...

  • Page 157: Print

    Emulation PCL6 BR-Script (PostScript) Level 3 ® Proprinter XL ® Epson FX-850™ Printer Driver Brother GDI (Graphic Device Interface) printer driver support for ® ® Windows 98/98SE/Me/2000 Professional/XP/Windows NT Workstation Version 4.0 ® ® Brother Laser Driver for Mac OS 9.1 - 9.2/Mac OS...

  • Page 158: Computer Requirements

    Fax send, Ethernet Scanning For WIA, 1200 x 1200 resolution. Brother Scanner Utility enables to enhance up to 19200 x 19200 dpi ® Dedicated "Scan to" key functions only in the Mac OS X 10.2.4 or greater. ®...

  • Page 159: Consumable Items

    When printing Letter or A4 size paper at 5% print coverage Note Brother does not recommend the use of consumables other than genuine Brother consumables. Your machine warranty may not cover any damage arising from the use of non genuine Brother consumables.

  • Page 160: Ethernet Wired Network

    9.1 - 9.2 (Brother Laser Driver over TCP/IP) ® Mac OS X 10.2.4 or greater (mDNS) ® Dedicated ‘Scan’ key and direct Network Scanning supported in Mac OS X 10.2.4 or greater. Web BRAdmin is available as a download from http://solutions.brother.com.

  • Page 161: Glossary

    Glossary This is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchased. ADF (automatic document feeder) Coding method Documents can be placed in the ADF and Method of coding the information scanned one page at a time automatically.
  • Page 162 Touch key or in a Speed-Dial location for Broadcasting. F/T Ring Time Help list The length of time that the Brother machine rings (when the Receive Mode A printout of the complete Menu table that setting is Fax/Tel) to notify you to pick up you can use to program your machine a voice call that it answered.
  • Page 163 Ring Volume Out of Paper Reception Volume setting for the machine’s ring. Receives faxes into the machine’s memory when the machine is out of paper. Scanning Overseas Mode The process of sending an electronic image of a paper document into your Makes temporary changes to the fax computer.

  • Page 164: Index

    Index ADF (automatic document feeder) ..10 Delayed Batch Transmission ....37 Answering machine (TAD) Dialling connecting ..........46 a pause ..........52 Automatic access codes and credit fax receive ..........40 card numbers ........57 Fax Detect .........42 automatic fax redial ......51 fax redial ..........51 Groups (Broadcasting) ......
  • Page 165 at end of conversation ......40 compatibility ........103 duplex print ........43 LCD (liquid crystal display) ....127 Fax Detect ..........42 contrast ..........22 Fax Forwarding ........63 Help List ..........65 Fax Receive Stamp ......44 from extension phone ....47 polling receive ........66 reducing to fit on paper ......43 Maintenance, routine ......
  • Page 166 Quality key (copying) .......71 Secure Function Lock ......24 Quick-Dial ..........52 Security Group dial Secure Function Lock ......24 changing ..........55 Setting Lock ......... 23 setting up Groups for Broadcasting ...56 Setting Lock ..........23 One-Touch dial Shipping the machine ......125 Custom Scan Profile ......52 Sleep Time ..........
  • Page 167 This machine is approved for use in the country of purchase only, local Brother companies or their dealers will only support machines purchased in their own countries.

This manual is also suitable for:

Mfc-8460n

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