Incorrect Printout - Brother DPC-8060 Service Manual

9.2.4.5 Incorrect printout

When the data is not printed correctly as it is seen on the PC screen, follow the procedures below in
the event of a specific error.
(P-1) The prints unexpectedly or it prints garbage.
User Check
(1) Check if the machine cable is not too long. It is recommended to use a parallel cable of
less than 2 meters (6.6 feet) in length.
(2) Check that the machine cable is not damaged or broken. Check also that the machine cable
is connected to the correct interface connectors of both the machine and PC.
(3) If an interface switching device is used, remove it and connect the computer directly to the
machine and try again.
(4) Check that the appropriate printer driver is selected as 'Set as Default'. Check also that the
correct print port is set for the selected printer driver.
(5) Check that the machine is not connected to the same port which is also connected to a mass
storage device or scanner. Remove all other devices and connect the port to the machine
only. Turn off the printer status monitor in the device options tab in the printer driver.
(6) If the print port is set as an ECP port, change it to a normal port.
(7) Try printing the test page referring to
(8) Try resetting the factory settings.
Possible cause
Failure inside
the machine
(P-2) Unable to print full pages of a document with the "PRINT OVERRUN" message.
User Check
(1) Press the [Start] key on the control panel to print the data remaining in the machine.
(2) If this does not clear the error, reduce the complexity of your document or reduce the
machine resolution.
(3) Change the following setting in the printer driver and try again. The best combination of
settings below will vary depending on your document.
Graphic Mode / TrueType
NOTE: This problem may appear if the data is too complex. If it is not cleared by taking the
actions above, it will be impossible to print such data under the machine specifications.
Step Check
1 Is it possible to print the
test page with the method
of 8.4.5 'Test Pattern 1' in
chapter 8?
TM
mode / Use Printer TrueType
8.4.5 'Test Pattern 1' in chapter 8.
Result
No Identify the error type, and then
refer to the specified section of
this chapter.
9-47
Remedy
TM
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