Brother DPC-8060 Service Manual page 342

(3) This machine does not appear in Chooser (Mac OS
10.2) or Print Setup Utility (Mac OS
User Check
(1) Check the machine is turned on.
(2) Check the USB cable is connected correctly.
(3) Check the printer driver is installed correctly.
Possible cause Step
Machine 1
connection
Driver 2
installation
(4) Unable to print from the application when using Macintosh with USB
User Check
Make sure that the supplied Macintosh
is selected with Chooser (Mac OS
(5) Unable to print from the application software under DOS.
User Check
(1) Make sure that the DOS application interface settings match those of your machine. For
example, if you are using a parallel printer cable, you would set your DOS application
printer port to LPT1.
(2) Check if the machine has any machine alarms.
(3) Make sure that you have chosen the proper machine in your application.
®
X 10.3 or greater).
Check
Select 'Apple System
Profiler' in Apple Menu.
Are the following items
indicated in the USB box
of the Device and Volumes
tab?
• Product ID:
01A3 (DCP-8060)
01A4 (DCP-8065DN)
01A5 (MFC-8460N)
01A6 (MFC-8860DN)
01A7 (MFC-8870DW)
Vender:
Brother International
Corporation (or 0x4f9)
Are there the following
files in the Extensions
Folder of System Folder?
<For System 9.1 – 9.2>
• BR_PrintMoniter
(laser)
• Brother Laser
®
printer driver is installed in the Hard Disk and that it
®
9.1 to 9.2) or Print Center (Mac OS
9-20
®
9.1 to 9.2) or Print center (Mac OS
Result Remedy
No Check the machine is turned on
and the USB cable is connected
correctly.
Check that the USB cable used
is the shielded twisted pair type
and 5 m or less.
Try to connect the machine and
PC with the USB cable directly.
No Try to re-install the printer
driver.
Yes Turn off the machine and PC
power switch, and check all
connections between them.
Then, turn them on again.
®
X 10.2.4 or greater).
®
X
Confidential