Programming - Xblue Networks X16 User Manual

X16 User Guide

Programming

The system has two areas of programming; Phone (extension) and System.
The Phone programming parameters will only affect the extension that is
doing the programming; whereas, the system programming parameters
affect the whole system.
From an Idle telephone press the program button
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Press the center navigation key to select "Phone Setup" and then scroll
through the phone programming.
Phone Setup
System Setup
Extension parameters such as voicemail will remain for up to 60 seconds
when an extension is unplugged or being relocated. To relocate an
extension simply unplug it and plug it into another extension port.
Note: Extension will appear busy to all other extensions when they are in Programming or
reviewing caller ID.
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Program Button
Select
Flash
The flash command (Feature + 3) is used to invoke features on telephone lines
such as call waiting and three-way calling. The Flash command may be
programmed on one of the programmable buttons.
Flash Timer
This adjustable timer is used to compensate for telephone network variations.
Forward
Calls can be forwarded to one of three destinations; voice mail, extension
number or trunk to trunk. Calls transferred to an extension that is forwarded, will
only forward after the "Waiting Time " has expired. At default the Waiting Time
is set to 10 seconds. Use the "Phone Programming" area to program this
parameter.
Voice mail – When an extension is forwarded to voice mail, the center navigation
button will illuminate (lit solid); no other visual indication will be given. After the
expiration of the Waiting Time, the call will be diverted (redirected) to the
extension's voice mail greeting.
TRK2TRK – When an extension is forwarded to an external number the system
will send a command to the telephone network line, known as a "Flash", which
begins the transfer. The telephone system will then dial the preprogrammed
digits, pause until the call is established, and then hang up, releasing the call
from the system. TRK2TRK FWD will appear in the display, use the right
navigation button to clear this from the display.
Note:
This feature may require a special service from the telephone company central office
called, "Three-way calling with call disconnect". Please consult with your telephone
company for information regarding this feature. This type of forwarding may result in a
usage and toll charge for each forwarded call.
External
– External Call forwarding uses two telephone system lines.
1) This feature occupies two CO Lines. Therefore, if a second CO Line
is not available, the call will not forward. Also, a slight volume
decrease is normal.
2) If an ancillary device (single line before the system) is on a CO Line,
and the system does not detect that line as being busy, the system
will forward the call, and dial over the call.
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