Ucd Group Login/Logout - Siemens HiPath 1100 User Manual

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UCD group login/logout

Agent Login
Allows an agent, at any time, to enter a group to which
he/she belongs.
n
Lift the handset.
Enter the code to make an extension part of the UCD
subscriber group.
p
Enter the UCD subscriber group number (e.g., 790)
w
Wait for a confirmation tone.
t
Replace the handset.
Agent Logout
Allows an agent to exit a UCD Subscriber group.
n
Lift the handset.
Enter the code to exit a UCD subscriber group.
w
Wait for a confirmation tone.
t
Replace the handset.
[1] Once an agent is connected (logged in) to a group, the agent will
be automatically disconnected (logged out) from the previous
group.
When a UCD agent enables call forwarding, the agent is automati-
cally logged out of the group. When the agent is logged into the
group, call forwarding is deactivated. When a UCD agent enables
call forward no answer, the agent's status becomes unavailable.
When the status is available, call forwarding is deactivated.
Disabling call forwarding does not affect the UCD agent status.
Functions used for receiving calls
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