ZyXEL Communications NWA-3160 User Manual page 278

Chapter 24 Troubleshooting
I can see the Login screen, but I cannot log in to the NWA.
Make sure you have entered the user name and password correctly. The default
1
password is 1234. This fields are case-sensitive, so make sure [Caps Lock] is not
on.
You cannot log in to the web configurator while someone is using Telnet to access
2
the NWA. Log out of the NWA in the other session, or ask the person who is logged
in to log out.
Disconnect and re-connect the power adaptor or cord to the NWA.
3
If this does not work, you have to reset the device to its factory defaults. See
4
Section 2.3.1 on page
I cannot access the NWA via the console port.
Check to see if the NWA is connected to your computer's console port.
1
Check to see if the communications program is configured correctly. The
2
communications software should be configured as follows:
VT100 terminal emulation.
9,600 bps is the default speed on leaving the factory. Try other speeds in case the
speed has been changed.
No parity, 8 data bits, 1 stop bit, data flow set to none.
I cannot use FTP to upload / download the configuration file. / I cannot use FTP to
upload new firmware.
See the troubleshooting suggestions for
the web configurator.
278
32.
I cannot see or access the Login screen in
Ignore the suggestions about your browser.
NWA-3160 Series User's Guide