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d.
Turn on the printer and note the new error codes.
•
If an automatic calibration begins, 36 Printer Service Required may appear. The printhead and
RIP board are working correctly and the printhead cable connections should be checked. Press
Go to clear the error.
•
If the error code remains the same, replace the RIP board. If that solves the problem, you are
finished.
•
If the printer displays a different printhead error code, which indicates another color, the
printhead or the printhead cables are defective. See the table below for printhead codes.
For example, the printer originally displays the printhead error code 108 (yellow). After switching the
signals using the diagnostic tool, the printer displays the printhead error code 106 (cyan).
For 10x errors
For 11x errors
For errors 169–175
Not commonly seen
4.
Remove the printhead diagnostic tool.
5.
The problem is in either the printhead cables or the printhead. Replace the printhead cables.
If the problem remains, replace the printhead.
6.
Perform the printhead adjustments.
Printhead error codes
Yellow
Cyan
108
106
117
115
175
171
176
172
Printhead error codes
Magenta
Black (K)
107
109
116
114
173
169
174
170
Appendix A—Service tips
5060-00x
A-3
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