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Step B
Step
Action and questions
1
Check tray 1 for damage to the pick arm lift bellcrank
activation tabs on the rear of the tray.
Is there any damage to the tray?
2
Check the following parts for damaged, loose or
missing parts.
• Pick arm lift bellcrank
• Bellcrank lift spring
• Tray interlock bellcrank
Are any of the parts broken, loose or missing?
3
Verify the autocompensator is not stuck in the up
position (tires or hub caught on the upper deflector)
Step C
Step
Action and questions
1
Can you remove tray 1 from the printer?
2
Open the lower jam access door and carefully lift the
autocompensator assembly until it is in its upper most
position, and carefully try to remove tray 1.
Can you remove tray 1?
3
Check tray 1 for damage to the pick arm lift bellcrank
activation tabs on the rear of the tray.
Is there damage to the tray?
4
Check for loose or broken parts on the
autocompensator assembly.
Are there loose or broken parts?
5
Check the following parts for any signs of damaged or
broken parts.
• Pick arm lift bellcrank
• Pick arm bellcrank lift spring
Are there any damaged or broken parts?
Yes
No
Replace Tray 1.
Go to step 2
Repair or replace
Go to step 3
parts as necessary.
Dislodge the
Replace the
autocompensator
autocompensator.
assembly.
See
"Autocompensat
or pick assembly
removal" on
page
Yes
No
Go to step 3
Go to step 2
Go to step 3
Determine what is
causing the tray to
stay in a locked
position. Repair as
necessary.
Replace Tray 1.
Go to step 4
Replace the
Go to step 5
autocompensator
assembly.
Repair or replace
Determine what is
parts as necessary
causing the
autocompensator
to stay in the down
position. Repair as
necessary.
Diagnostic information
5060-00x
4-17.
2-115
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