Cisco CTS 1000 - TelePresence System 1000 Video Conferencing Administration Manual page 324

Managing Log Files
Choose Troubleshooting > Log Files.
Step 1
Select the Log Files tab. The following fields are displayed:
Step 2
Log Status—Shows the status of the log capture, including the percentage completed.
•
Time Generated—Shows the time of the most recent log file capture.
•
• Problem—Problem Type drop-down menu contains the following:
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–
–
–
–
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Figure 9-9
Figure 9-9
Choose from one of the following options:
Step 3
None —Default. No log files will be captured unless a download option is selected.
•
shows the log download radio button options.
Download existing log files—You must select this radio button to download logs.
•
Capture New Log Files—The system will capture but not download the log files.
•
Note
Figure 9-10
Cisco TelePresence System Administration Guide
9-40
Audio (speakers, microphones)
Video (displays, cameras)
Projector, LCD, document camera
Phone
Recording
Other/Unknown
shows the problem types that you can select when downloading log files.
Select Problem Type Drop-Down Menu
You must disable Internet Explorer Pop-up Blocker to capture new log files with the Capture
New Log Fils button.
Downloading Log Files
Chapter 9 Troubleshooting the CTS 3000 and CTS 3200
Figure 9-10
OL-21845-01