Cisco CTS 1000 - TelePresence System 1000 Video Conferencing Administration Manual page 104

Managing CTS 500 Hardware Setup
Table 4-7 Troubleshooting Presentation Devices
Problem
Caution pop-up: No VGA (DVI)
input received.
Caution pop-up: No input
received from document camera.
Cisco TelePresence System Administration Guide
4-32
Possible Cause
Projector or alternate display is
set up to receive PC input instead
of input from its video cable
connector.
Object is blocking the path of the
projector or alternate display.
HD Video connector is not
securely seated in the projector
or alternate display.
HD Video connector is not
securely seated in the CTS
primary codec.
HD Video connector is not
inserted in the correct port on the
CTS primary codec.
• VGA cable is not plugged
into your laptop.
• XGA output settings are not
optimized.
Cables are not connected
properly.
Chapter 4
Possible Solution
Use the projector remote control to configure the
•
projector for HD Video input.
If your system includes an Auxiliary Control Unit,
•
click Set Projector Defaults.
Remove any objects blocking the projector or alternate
display lens.
Seat the HD Video connector securely.
Seat the HD Video connector securely.
The HD Video cable connector should be connected to
auxiliary video out. Check the cabling diagrams in the
Routing Power and Signal Cables section in the
Cisco TelePresence System Assembly, Use & Care, and
Field Replacement Unit Guide for your system on
Cisco.com:
Product Support > TelePresence > TelePresence
•
Immersive Endpoints
Cisco TelePresence System 3200 Series
–
Cisco TelePresence System 3000 Series
–
Cisco TelePresence System 1300 Series
–
Cisco TelePresence System T Series
–
Products > TelePresence > TelePresence
•
Personal Endpoints > TelePresence Office
Cisco TelePresence System 1100
–
Cisco TelePresence System 1000
–
Cisco TelePresence System 500 Series
–
Verify the following:
1. The VGA connector in the meeting room is plugged
into your computer.
2. You have enabled VGA (XGA 1024 x 768) output
on your computer.
Click OK to close the window.
Check that all cables are connected and all connectors
are plugged in completely.
Click OK to close the window.
Troubleshooting the CTS 500
OL-21845-01