Smart Technologies SMART Board 600i5 Configuration And User's Manual page 58

C H A P T E R 6
Troubleshooting your interactive whiteboard system
Projector Projector
Power light Service light
Solid green Off
Error statuses
Solid green Off
Solid green Off
Solid green Off
Solid green Off
Solid green Off
Solid amber Flashing red
Off Flashing red
Off Solid red
Off Off
46
ECP light Ready light
Solid green Flashing
amber
Solid green Solid green
Solid green Solid green
Solid green Flashing green Correct
Solid green Off
OR
Solid red
Off Off
OR
Solid red
N/A N/A
Flashing green Off
and amber
N/A N/A
Off Off
Projected Touch and
image pen control
N/A N/A
Incorrect Full control
Correct None
Touch only
N/A None
N/A N/A
None N/A
None None
None N/A
None None
Status and related
troubleshooting
The interactive whiteboard's
controller module is ready to receive a
firmware update or is applying a
firmware update.
If the Ready light flashes amber but
no firmware update appears on the
screen, see Resolving controller
module issues on next page.
There's an issue with the projected
image.
See Resolving image issues on page
50.
There's an issue with the interactive
whiteboard.
See Resolving operation issues on
next page.
SMART Product Drivers isn't
installed or running correctly on the
connected computer.
There's an issue with the connections
between the interactive whiteboard
and the other components of the
system.
See Resolving connection issues on
next page.
The ECP isn't receiving power.
See Resolving ECP issues on page
54.
There's an issue with the projector
lamp.
See The "Lamp Failure" message
appears on page 49.
The projector's operating temperature
has been exceeded.
See The "Projector Overheated", "Fan
Failure" or "Color Wheel Failure"
message appears on page 48.
There's an issue with the projector's
fan or color wheel.
See The "Projector Overheated", "Fan
Failure" or "Color Wheel Failure"
message appears on page 48.
The projector power cable isn't
properly connected.
OR
There's an issue with the mains
power supply (for example, the circuit
breaker is off).