Xerox WorkCentre 7425 User Manual page 222

Troubleshooting
Probable Causes
The media is moist from humidity.
Unsupported media (wrong size, thickness, type, etc.)
is being used.
The recommended transparency or label sheet is
facing the wrong way in the tray.
Envelopes are facing the wrong way in Tray 5
(Bypass).
Envelopes are facing the wrong way in the Envelope
Tray
The media feed roller is dirty.
222 WorkCentre 7425/7428/7435
User Guide
Solutions
Remove the moist media and replace it with new, dry
media.
Custom-sized media, envelopes, labels, heavyweight
stock, or transparencies can only be loaded in Tray 5
(Bypass).
Special media must be loaded in Tray 5 (Bypass) only.
Ensure that custom cut media is the correct size.
Slight errors in cutting can result in jams.
Use Xerox-approved media. See
on page 45.
Load the transparencies or label sheets according to
the manufacturer's instructions.
Load the envelopes in Tray 5 (Bypass) with the flaps
facing up.
Flaps should always be closed.
Flaps should always be on the leading (right) edge.
Load the envelopes in the Envelope Tray with the
flaps facing down.
Flaps should always be closed.
Flaps should always be on the leading edge.
Contact the system administrator.
Supported Media