Document Feeder Jams - Xerox WorkCentre 7425 User Manual

Duplex Unit Jams
Probable Causes
Unsupported media (wrong size, thickness, type, etc.)
is being used.
Plain paper, recycled paper, bond, letterhead,
heavyweight, pre-printed, gloss, and gloss reload can
be auto duplexed if the media type is set properly in
the driver. The paper must be loaded in the correct
Supported Media
tray. See

Document Feeder Jams

Probable Causes
Unsupported media (wrong size, thickness, type, etc.).
The documents loaded in the document feeder
exceed the maximum capacity allowed.
The document guides are improperly adjusted.
Media Is Misfeeding
Probable Causes
The media is not correctly positioned in the tray.
The number of sheets in the tray exceeds the
maximum sheets allowed.
The media guides are not correctly adjusted to the
media size.
Warped or wrinkled media is loaded in the tray.
on page 45.
Solutions
Use only Xerox-approved media. See
Media
on page 45.
Recheck the media path inside the duplex unit and
make sure that you have removed all of the jammed
paper.
Make sure that you have not mixed media types in
the tray.
Do not duplex transparencies. envelopes, labels, plain
reload, lightweight, HW reload, extra HW, HW gloss,
HW gloss reload.
Solutions
Do not use media that is too thick or too thin.
Use only Xerox-approved media. See
Media
on page 45.
Place fewer documents in the document feeder.
Ensure the media guides fit snugly against the media
loaded in the document feeder.
Solutions
Remove the misfed media and reposition the media
properly in the tray. Ensure that the media guides in
the tray are set correctly.
Remove the excess media and load media below the
fill line.
Adjust the media guides in the tray to match the size
of the media.
Remove the media, smooth it out, and reload it. If it
still misfeeds, do not use that media.
WorkCentre 7425/7428/7435
Clearing Paper Jams
Supported
Supported
221
User Guide