Page 1: System Administrator Guide
WorkCentre 7400 Series ® Multifunction Printer WorkCentre 7425/7428/7435 System Administrator Guide English Français Guide de l’administrateur système Español Guía del administrador del sistema Português Guia de Administração do Sistema ®...
Page 2 Copyright © 2009 Xerox Corporation. All Rights Reserved. Unpublished rights reserved under the copyright laws of the United States. Contents of this publication may not be reproduced in any form without permission of Xerox Corporation. Copyright protection claimed includes all forms of matters of copyrightable materials and information now allowed by statutory or judicial law or hereinafter granted, including without limitation, material generated from the software programs which are displayed on the screen such as styles, templates, icons, screen displays, looks, etc.
Page 3: Table Of Contents
Contents 1 General Information Resources ................10 2 Installation Installation .
Page 4 Configuring Authentication ........... . . 63 Configuring Xerox Secure Access (Authentication) ....... . 69 Access Control .
Page 5 Xerox Extensible Interface Program........
Page 6 Enabling Xerox Standard Accounting........
Page 7 Xerox Smart eSolutions ............189 Enable communications with the Xerox Smart eSolutions Server ....189 Cancelling Communications with the Xerox Smart eSolutions Server .
Page 8 WorkCentre 7425/7428/7435 System Administrator Guide...
Page 9: General Information
General Information This chapter includes: • Resources on page 10...
Page 10: Resources
Recommended Material List – Europe Online Support Assistant Technical Support Registration Supplies WorkCentre 7425/7428/7435 System Administrator Guide Source Packaged with printer Packaged with printer Customer Documentation CD www.xerox.com/office/WC7425_WC7428_WC7435docs Control panel Help (?) button Control panel menu www.xerox.com/office/WC7425_WC7428_WC7435drivers www.xerox.com/paper www.xerox.com/europaper www.xerox.com/office/WC7425_WC7428_WC7435support www.xerox.com/office/WC7425_WC7428_WC7435support www.xerox.com/office/register www.xerox.com/office/WC7425_WC7428_WC7435support...
Page 11: Installation
This chapter includes: • Installation on page 12 • Print Driver Installation on page 13...
Page 12: Installation
Installation Overview 1. Connect one end of a Category 5 twisted pair cable to a live network drop. Connect the other end of the cable to the RJ–45 socket at the rear of the printer. 2. Set the printer's power switch to On and wait until the main screen is displayed. 3.
Page 13: Print Driver Installation
UNIX Obtaining Drivers Drivers are on a CD that came with your printer. If you do not have the CD, you can download drivers at www.xerox.com/office/WC7425_WC7428_WC7435drivers. TCP/IP Peer to Peer (LPR or Standard TCP/IP) Printing Windows Print Driver Installation 1. On the Windows XP desktop, click Start, then Printers and Faxes. The Vista path is Start\Control Panel\Printer(s).
Page 14: Netbios Over Ip Peer To Peer Printing
Configure the Print Driver 1. Click Start, select Printers and Faxes. The Vista path is Start\Control Panel\Printer(s). 2. Right click the printer's icon and select Properties. 3. Use the available tabs to set the printer's job processing defaults, including enabling Bi-Directional Communication.
Page 15: Netbios Over Ip Client/Server Printing
NetBIOS over IP Client/Server Printing Before You Start 1. Obtain the print driver for your computer's operating system. See 2. Print a Configuration Report. See 3. On the Configuration Report, verify that SMB is enabled. Also, verify that TCP/IP is enabled as one of the supported protocols.
Page 16: Ipp Printing - Windows
5. In Windows XP, on the Specify a Printer screen, select Connect to this printer (or to browse for a printer, select this option and click Next). As a shortcut, if you know the UNC (Universal Naming Convention) of the printer, enter it in the text box. Click Next. In Windows 2000, on the Locate Your Printer screen, select Type the printer name or click next to browse for a printer.
Page 17 5. On the report, verify that IPP is enabled. If it is not, enable it. See 6. Verify that IPP is using DNS to resolve Host Names to IP Addresses in support of IPP printing. Enter your printer’s IP address into your Web browser’s address field to access CentreWare Internet Services.
Page 18: Ethertalk (Appletalk) Peer To Peer Printing
Configure the Print Driver 1. On the Windows XP desktop, from Start, select Printers and Faxes. The Vista path is Start\Control Panel\Printer(s). 2. Right click the printer's icon and select Properties. Use the available tabs to set the printer's job processing defaults, including enabling Bi-Directional Communication.
Page 19: Common Unix Printing System (Cups)
Common UNIX Printing System (CUPS) Overview The Common UNIXS Printing System (CUPS) was created by Easy Software Products in 1998 as a modern replacement for the Berkeley Line Printer Daemon (LPD) and AT&T Line Printer (LP) system designed in the 1970's for printing text to line printers. Currently available for downloading from a number of sources on the Internet, such as www.cups.org, CUPS is offered in both source code and binary distributions.
Page 20: Installing Unicode Fonts
Also, CUPS is the default printing system used by Mandrake Linux. Installing the Xerox PPD on the Computer The Xerox PPD for CUPS should be available on one of the CDs that came with your printer. If you no longer have the CDs, download the PPD from: www.xerox.com/office/WC7425_WC7428_WC7435support.
Page 21: Administrative Tools
This chapter includes: • Configuration Report on page 22 • CentreWare Internet Services on page 23...
Page 22: Configuration Report
Configuration Report To print a Configuration Report: 1. Press the Machine Status button on the control panel. 2. Press the Print Reports button. 3. Press the Copy Reports button. 4. Press the Configuration Report button. 5. Press the green Start button, to the right of the control panel’s numeric keypad. 6.
Page 23: Centreware Internet Services
CentreWare Internet Services CentreWare Internet Services is the Web interface to the HTTP server in the printer. It allows you to configure the printer remotely from a Web browser on a network computer. Note: You must set your Web browser so that it will not use a proxy server to access CentreWare Internet Services.
Page 24: Proxy Server Settings
5. To exit the screen, without making any changes, press the Cancel button. Internet Services Port Number 1. Press Internet Services Port Number in the Internet Services (HTTP) menu. 2. Press Change Settings. 3. On the Port Number screen, use the keypad to enter the port number (default of 80). 4.
Page 25: Overview
If authentication is enabled, you must enter the system administrator User Name and Password (default admin, 1111) if prompted, to access the Properties tab. • Support: View system administrator and Xerox contact information. Status Tab The Status tab allows you to see the status of the printer’s trays and consumables.
Page 26: Scan Tab
Scan Tab Includes Job Templates, Folder, and Job Flow Sheets. • Folder: Lets you create individual folders into which you can direct scanned documents. These documents can then be retrieved and printed, either at the printer or locally at your computer, as explained in the Scanning to the printer’s Hard Drive (Folder) topic.
Page 27: Connectivity Folder
• Smart eSolutions Folder: Set up automatic billing meter reading and supplies reporting. For more information see Xerox Smart eSolutions Connectivity Folder Port Settings: Enable or disable ports. Note that if any selections, such as Port 9100 for example, •...
Page 28 Upgrades: Enable the printer for software upgrades. • Manual Upgrade: Upgrade the printer software. • Xerox Services Folder: Set up the Xerox Communication Server. This is the Xerox server that supports automatic billing and supplies reporting. For more information see on page 189. Custom Services Folder •...
Page 29: Details Of Some Properties Tab Features
Accounting Folder Configure Accounting server and login options. Security Folder Authentication Configuration: Set up the printer with local and remote Authentication. User • Details Setup is used to configure the characteristics of the login prompt for User Authentication. • Remote Authentication Server: Configure authentication administered by a remote server. •...
Page 30: Setting Pdl Emulations
Setting PDL Emulations To set the PDL (Page Description Language) Emulations, used by the printer's Input Ports, perform the following steps: 1. Open your Web browser and enter the IP address of the printer in the address field. Press Enter to open CentreWare Internet Services.
Page 31 11. To select a banner sheet tray: a. On the Other Settings screen, in the Items column, touch Banner Sheet Tray, then touch Change Settings. b. Select the tray that will hold the banner sheet paper. c. Tray 3 is the suggested choice, with Tray 4 as the secondary tray. 12.
Page 32 Subnet Mask: To be filled in manually only when Static addressing is selected. Gateway Address: To be filled in manually only when Static addressing is selected. • Domain Name: Enter the fully qualified domain name here. For example: xerox.com. • DNS Configuration •...
Page 33: Configure Lpd
Community Name (Read Only): This is the password for SNMP GET requests from the SNMP Manager to the Agent in the printer. Applications, such as Xerox Printer Map or CentreWare Conductor, obtaining information from the printer by SNMP use this password.
Page 34: Configuring Ipp
Configuring SNMP Community Names in CentreWare Internet Services 1. Open your Web browser and enter the IP address of the printer in the address field. Press Enter to open CentreWare Internet Services. 2. Click the Properties tab. 3. Enter the system administrator User Name and Password (default admin, 1111) if prompted. 4.
Page 35 8. Enter a Connection Time Out value for jobs being sent to the printer through this Port. This is the length of time that the Controller will wait for an end of job command before printing the current job. 9. Click Apply to accept changes, or Undo to return settings to their previous values. Note: Setting changes are not applied until you restart the printer.
Page 36 Configure WSD (Web Services on Devices) As stated by Microsoft, WSD is Microsoft’s implementation of the printers Profile for Web Services (DPWS) standard, a specification that enables devices, such as printers, cell phones, cameras, and home entertainment centers, to use standard Web-based protocols (HTTP and UDP) to discover one another, advertise their services over the IP (versions 4 or 6) network, and report on their operational status.
Page 37 Configure Port 9100 (Raw Printing) 1. Open your Web browser and enter the IP address of the printer in the address field. Press Enter to open CentreWare Internet Services. 2. Click the Properties tab. 3. Enter the system administrator User Name and Password (default admin, 1111) if prompted. 4.
Page 38 7. Click Apply when done. Note: Changes to settings are not applied until you restart the printer. A Reboot Machine button is available on the Status Tab of CentreWare Internet Services. Configure EtherTalk (AppleTalk) 1. Open your Web browser and enter the IP address of the printer in the address field. Press Enter to open CentreWare Internet Services.
Page 39: Support Tab
To view the Host Name and Printer Name automatically assigned to this machine under Bonjour, do the following: 1. Open your Web browser and enter the IP address of the printer in the address field. Press Enter to open CentreWare Internet Services. 2.
Page 40 Administrative Tools WorkCentre 7425/7428/7435 System Administrator Guide...
Page 41 This chapter includes: • General on page 42 • TCP/IP Protocol Configuration • TCP/IP LPD Enablement on page 46 • TCP/IP Dynamic Addressing • IP Filtering (IP Address Restriction) • Configure Port 9100 (Raw Printing) • Microsoft (NetBIOS over IP) Networks •...
Page 42: Network Management
General Ethernet Speed Setting The printer's Ethernet Interface has speed settings of Auto (10/100Base-TX, 100Base-TX (Half or Full Duplex), and 10Base-TX (Half or Full Duplex). By default the Ethernet Port Configuration is set to Auto. To Change the Network Speed 1.
Page 43: Tcp/Ip Protocol Configuration
TCP/IP Protocol Configuration To view or change the settings of the printer's TCP/IP Protocol Configuration, perform the following steps: Accessing TCP/IP Protocol Settings at the Printer 1. Press the Log In/Out button on the control panel. 2. Enter the System Administrator’s Login ID and Passcode if prompted (default admin, 1111), and press Enter.
Page 44: Ipv4 Subnet Mask
IPv4 IP Address 1. Used for static IP Addressing (with STATIC selected as your addressing method), on the Protocol Settings menu, press the selection line labeled IPv4 Address. Note that the IP Address may be viewed, but not changed, with dynamic addressing enabled. 2.
Page 45 TCP/IP Protocol Configuration Exiting the Protocol Settings Menu and Returning to the Tools Tab 1. To exit the Protocol Settings menu, returning to the Tools tab, press the Close button in the upper right corner of the Protocol Settings menu screen. 2.
Page 46: Tcp/Ip Lpd Enablement
TCP/IP LPD Enablement To support TCP/IP printing through the computer's LPR port in the case of Windows XP, the LPD (Line Printer Daemon) must be enabled at the printer. Changing LPD Settings at the Printer To view or change the printer's LPD setting, perform the following steps: 1.
Page 47: Lpd Maximum Number Of Sessions
TCP/IP LPD Enablement LPD Maximum Number of Sessions 1. Select LPD – Maximum Number of Sessions. 2. Press Change Settings. 3. Select a number from 1 to 10. 4. To change settings, press Save. 5. To exit, without making changes, press Cancel. Exiting the LPD Selections Menu To exit the LPD selections menu, which returns you to the Port Settings menu, press the Close button in the upper right corner of the touch screen.
Page 48: Tcp/Ip Dynamic Addressing
TCP/IP Dynamic Addressing 1. Open your Web browser and enter the IP address of the printer in the address field. Press Enter to open CentreWare Internet Services. 2. Click the Properties tab. 3. Enter the system administrator User Name and Password (default admin, 1111) if prompted. 4.
Page 49: Domain Name
Gateway Address: To be filled in manually only when Static addressing is selected. • Domain Name Enter the fully qualified domain name here. For example: xerox.com. DNS Configuration DHCP Address Resolution: If enabled with a check mark, the printer will contact the DHCP Server •...
Page 50: Ip Filtering (Ip Address Restriction)
IP Filtering (IP Address Restriction) 1. Open your Web browser and enter the IP address of the printer in the address field. Press Enter to open CentreWare Internet Services. 2. Click the Properties tab. 3. Enter the system administrator User Name and Password (default admin, 1111) if prompted. 4.
Page 51: Configure Port 9100 (Raw Printing)
Configure Port 9100 (Raw Printing) 1. Open your Web browser and enter the IP address of the printer in the address field. Press Enter to open CentreWare Internet Services. 2. Click the Properties tab. 3. Enter the system administrator User Name and Password (default admin, 1111) if prompted. 4.
Page 52: Microsoft (Netbios Over Ip) Networks
Microsoft (NetBIOS over IP) Networks Before You Start 1. Print a Configuration Report. See 2. Referring to the report, verify that SMB is enabled. To enable SMB at the printer, if required, follow the procedure below. 3. Referring to the Configuration Report, verify that DNS is enabled. The use of Naming Servers is required to resolve NetBIOS device names to IP addresses for packet routing over the TCP/IP network.
Page 53 Viewing or Configuring the SMB Host Name or WINS Server 1. Open your Web browser and enter the IP address of the printer in the address field. Press Enter to open CentreWare Internet Services. 2. Click the Properties tab. 3. Enter the system administrator User Name and Password (default admin, 1111) if prompted. 4.
Page 54: Ipp Configuration
IPP Configuration The Internet Printing Protocol provides a convenient way to print over the Internet or Intranet using the printer's IP address. To support this type of printing, make sure that Port 9100 is enabled at the printer. Click Port Status in the Connectivity folder on the Properties Tab of CentreWare Internet Services and make sure that the check box on the Port 9100 line is checked.
Page 55: Exiting The Ipp Selection Menu
IPP – Added Port Number Note: If you just enabled the IPP port, the machine may have to reboot before you can view or change the Port Number. 1. On the IPP Selection menu, press the selection line labeled IPP – Added Port Number. 2.
Page 56 8. Enter a Time Out value for jobs being sent to the printer through this Port. This is the length of time that the Controller will wait for an end of job command before printing the current job. 9. Click the Apply button to accept changes, or the Undo button to return settings to their previous values.
Page 57: Ethertalk (Appletalk) Configuration
EtherTalk (AppleTalk) Configuration The EtherTalk Protocol enables computer to printer communications over the EtherTalk (AppleTalk) network. Changing EtherTalk Settings at the Printer 1. Press the Log In/Out button on the control panel. 2. Enter the System Administrator’s Login ID and Passcode if prompted (default admin, 1111), and press Enter.
Page 58 Exiting the Port Settings Menu and Returning to the Tools Tab 1. To exit the Port Settings menu, returning to the Tools screen, press the Close button in the upper right corner of the Port Settings menu screen. 2. Wait several seconds for the Auto Clear service to log you out. Note: If you changed any settings in the Port Settings menu, the printer will automatically reboot to register and enable your new settings.
Page 59: As400 Printing
AS400 Printing AS400 Raw TCP/IP Printing to Port 9100 (CRTDEVPRT) This is the procedure to set up printing to a printer from an AS/400 using the SNMP drivers. This procedure is intended for users familiar with the AS/400 system, especially those experienced with printing in an AS/400 environment.
Page 60 To create a device description To create a device description from your terminal's command line. 1. Select the F-4 key to prompt the CRTDEVPRT command. Enter the following parameters: • Device Description: Xeroxprinter • Device Class: *lan • Device Type: 3812 •...
Page 61 This chapter includes: • Authentication on page 62 • Scheduled Image Overwrite • Secure Watermark on page 85 • Secure Print on page 87 • Xerox Common Access Card on page 84 on page 89...
Page 62: Security
ID and up to 128 characters for a password. For SMB, the password limit is 32 characters. • Login Type set to Xerox Secure Access: This authentication type is used for third-party solutions that support Xerox Secure Access.
Page 63: Configuring Authentication
Configuring Authentication Preparations: 1. Ensure that the printer is on and connected to the network. 2. Ensure that the TCP/IP and HTTP protocols are configured on the printer, and you can access CentreWare Internet Services. For more information see 3. Ensure that the Authentication Server to be used is functional on your network. Refer to your manufacturer’s documentation for instructions to complete this task.
Page 64: Configuring Remote Authentication
To configure Local Machine Authentication at the printer: 1. Press the Log In/Out button on the control panel. 2. Enter the System Administrator’s Login ID and Passcode if prompted (default admin, 1111), and press Enter. 3. Press the Machine Status button. 4.
Page 65 15. Select the Enabled check box next to Assign UPN (User Principal Name) if desired. 16. Click Reboot Machine. Configure Remote Authentication for a Kerberos Server (Windows 2000 or Solaris) 1. Open your Web browser and enter the IP address of the printer in the address field. Press Enter to open CentreWare Internet Services.
Page 66 Note: FQDN requires DNS and SMB Host Name requires WINS to be enabled on the printer. 13. Enter the IP Address, FQDN, or SMB host name of the domain controller (up to 64 characters) in the SMB Server 1 Server Name / IP Address box (if By Domain Name and Server Address / IP Address was selected for SMB Server Setup).
Page 67 In one of the group access boxes, enter a name for the group. Repeat for other group access boxes. Note: Entries should be in base DN format (for instance, cn=Admin, ou=people, dc=xerox, dc=com). Configuring Network Authentication (by a Remote Accounting server) Network authentication uses the user information managed on a remote Accounting server to manage authentication (access) to available machine services.
Page 68 • Install the Controller Interface for Xerox at the server. • Verify that you have purchased a license for the Controller Interface for Xerox, as well as a license for each device communicating with the server. • Register each printer at the server (using the printer's IP address for identification).
Page 69: Configuring Xerox Secure Access (Authentication)
Secure Access for Login Type, matched to Network Accounting for Accounting Type. 5. For use with Xerox Standard Accounting, you select Xerox Secure Access for Login Type, then select Xerox Standard Accounting for Accounting Type. For instructions on setting up Xerox Standard...
Page 70 5. In the Authentication Configuration > Step 1 of 2 page: a. Select Xerox Secure Access from the Login Type drop down list. b. Select the Print Stored File from Folder, or Folder to PC/Server Enabled check boxes to enable these services.
Page 71 4. Select the Security folder. 5. In the Security folder, select the Remote Authentication Servers folder. 6. In the Remote Authentication Servers folder, select Xerox Secure Access Settings. 7. In the Xerox Secure Access Settings area: a. Enter text in the Default Prompt and Default Title boxes to create the prompt and prompt title that will be displayed on the printer’s screen informing users how to authenticate...
Page 72 4. Type the name of the new group. Use a name that you can easily associate with the role or service for which you are creating. 5. To add users and/or groups to the newly created color access group, right-click the group and select Properties.
Page 73: Access Control
4. Press the Machine Status button. 5. Touch the Tools tab. 6. Touch Authentication / Security Settings. 7. In the Group column, touch Authentication. 8. In the Features column, touch Access Control. 9. On the Access Control screen, touch Feature Access. 10.
Page 74: Information Checklist
Information Checklist Create a user name and password on your authentication server which will be used to authenticate the Xerox device. Ensure your 802.1x authentication server and authentication switch are available on the network. Configure 802.1x with CentreWare Internet Services 1.
Page 75: Encryption Service Overview
You may have to purchase the Security Kit option to enable encryption with your printer. If you cannot generate a self-signed certificate, or enable SSL/TLS Communication, as stated under Configuration of HTTP Communication Encryption, in this section, contact your Xerox Representative to purchase the option.
Page 76: Configuration Of Https (Ssl/Tls) Communication Encryption
E-mail Encryption/Digital Signature S/MIME certificates, imported from a Certificate Authority (in PKCS7 format), can be used on the printer’s for E-mail Encryption. Note: To import S/MIME certificates, use the Machine Digital Certificate Management in the Security folder on the Properties tab of CentreWare Internet Services. Encryption/Digital Signature of Scanned Files (PDF/XPS Documents) While no digital signatures are required to encrypt PDF and XPS documents, these documents can be signed with imported PKCS12 Digital signatures.
Page 77: Configuring Certificates With Centreware Internet Services
After clicking Machine Digital Certificate Management in the Security folder, the current status is displayed. If the status shows "A Self-Signed Certificate is established on this machine", then you do not need to create new certificate. Note: You must enable HTTP – SSL/TLS Communication in order to Upload Signed Certificates and to see Certificate Management , and Certificate Revocation Retrieval Settings in the Security folder.
Page 78: Configuration Of E-Mail Encryption/Digital Signature
Configuration of E-mail Encryption/Digital Signature Configuration on the Printer Import an S/MIME certificate from a Certificate Authority (in PKCS7 format), then configure the certificate on the printer using CentreWare Internet Services. To send encrypted e-mail from the machine, you will need the public key of the recipient to be loaded on the device.
Page 79 6. Click Upload Signed Certificate. Note: When importing a certificate, if the same certificate has been already registered in Local printer or Others, the certificate cannot be imported. Delete the existing certificate before importing the new one. a. Enter the Password. (if required) b.
Page 80: Configuration On A Computer
Digital Signature – Outgoing E-mail: Decide whether or not to add a digital signature to • outgoing E-mail, and the method to use if a signature is desired. Select Always Add Signature, Do not add Signature, or Select During Send. Digital Signature –...
Page 81: Configuration Of Scan File Signatures (Pdf/Xps Documents)
Supported E-mail applications E-mail applications that can send and receive E-mail to and from the printer are: • Outlook 2000/2002/2003 • Outlook Express 6 • Netscape 7.x Configuration of Scan File Signatures (PDF/XPS Documents) Configuration at the Printer Import a certificate from a Certificate Authority (in PKCS12 format), then configure the certificate on the printer using CentreWare Internet Services.
Page 82: Ip Sec
The default user ID is admin and the default password is 1111. Note: 7. Refresh the Web browser. 8. Click the Security folder. 9. Configure the certificate. a. Click Trusted Digital Certificate Management. b. Select Local printer for Category, Scan File for Certificate Purpose, and then click the Display the List button.
Page 83: Fips 140-2
Certificates add digital signatures (individualized checksums verifying data integrity) to datagrams during the public key negotiating process, greatly assisting in securing that data from network sniffers. Enabling IP Sec 1. Open your Web browser and enter the IP address of the printer in the address field. Press Enter to open CentreWare Internet Services.
Page 84: Scheduled Image Overwrite
Scheduled Image Overwrite A TCP/IP network-connected device can be set to overwrite image data on a scheduled basis. The Image Overwrite will delete all image data from the hard disk. To enable a scheduled image overwrite, perform the following steps: 1.
Page 85: Secure Watermark
Secure Watermark works with copy job, client print, folder print, media print, incoming fax prints and reports. You must purchase the Security option to enable this feature. Contact your Xerox representative to purchase the option. Secure Watermark configuration items include: •...
Page 86 10. Touch Close to return to the Tools tab. 11. Press the Log In/Out button. 12. Select Log Out. 13. Place a copy in the document feeder of the printer and press the Start button. 14. Place the copy just made into the document feeder of the same, or an identical model, machine, and attempt to make a copy.
Page 87: Secure Print
Secure Print Secure Print Supported by the printer’s print driver, or CentreWare Internet Services Print tab, this feature directs the printing of confidential documents, or documents which should not be seen by third parties, to a User Account on the printer. The user can then access his or her Account, with a numeric password, at the printer, and privately print out the stored documents.
Page 88 11. Highlight your user ID and press Job List. 12. Enter Passcode and select Confirm. 13. Select a job or select Select All. 14. Click Print. 15. Press Close several times, when done, to return to the Job Status screen. 16.
Page 89: Xerox Common Access Card
Xerox Common Access Card Xerox Common Access Card is an optional solution which provides an advanced level of security to sensitive information. By using this solution, you can restrict access to the walk-up features of the printer. This ensures that only authorized users are able to copy, scan, E-mail, and fax information.
Page 90: Preparation
Preparation The following items and information are required before installation • Compatible Card Reader: See • Compatible Access Card: See • Common Access Card Enablement Kit TCP/IP enabled on the Printer • DNS Host name or static IP address assigned •...
Page 91: Installing The Common Access Card Software
7. Select Properties then Services. 8. Select Machine Software then Manual Upgrade. 9. Browse to the location of the software which was downloaded from the Xerox Web site and select the file. 10. The path to the software file displays in the browse window.
Page 92: Enabling And Configuring The Common Access Card Feature
Enabling and Configuring the Common Access Card Feature Enabling the Common Access Card Software Option Once the correct version of the software has been successfully loaded and verified, the Common Access Card software feature needs to be enabled on the printer. This procedure should be performed by your System Administrator, or someone with System Admin access rights.
Page 93 10. Select the Change Settings option and enter the IP address of the server in which the network time will be synched with. 11. Press the Save button. 12. Press the Log In/Out button. 13. Touch Logout. The printer will automatically reboot. Configure Authentication settings for CAC Note: These installation steps can also be performed at the printer.
Page 94 If you wish to “Lock” individual device pathways, you may choose to lock any combination of All Note: Services, Job Status Pathway, or Machine Status Pathway. After you have made your selection, or selections, press the Apply button for your selections to be saved. Use this option to Lock individual Services as well as configure your desired combination of services.
Page 95: Certificate Revocation Retrieval Settings
Note: After the Printer has returned online, the System Administrator can load the required Root Certificate Authority certificates for the Domain Controllers and the OCSP Server. 8. At your computer, within the option for Machine Digital Certificate Management locate and select the option for Upload Signed Certificate.
Page 96 Medium: The revocation status of certificates is checked, but if the certificate status cannot be • obtained due to a network issue, the certificate will be considered valid. • High: The revocation status of certificates is checked. A certificate is only considered valid after verifying that the certificate has not been revoked.
Page 97: Scanning And Faxing
Setup and Use of Job Flow Sheets with Folders • Scan to PC Desktop on page 136 • Installing and Using the Network Scanner Utility • Xerox Extensible Interface Program • on page 142 • Server Fax on page 154 •...
Page 98: Enabling Options With Software Keys
Enabling Options with Software Keys Options such as Scanning (E-Mail, Folder, Network, Twain), Security (Disk Overwrite, Secure Watermark), Internet Fax (iFAX), Server Fax, and Job Based Accounting, require purchase and subsequent enabling with a supplied 12 character key. Software keys are usually included with the kit documentation as a sticker on the manual, or they may be already installed on the printer as per the purchase agreement.
Page 99: Special Features
Special Features Some features can be customized, and special features can be enabled. For example, you can change the duration of built-in timers. Contact your Xerox representative for more information about special features, and special feature codes. To enable a special feature: 1.
Page 100: Scan To E-Mail
Scan to E-mail E-mail Overview You must purchase the Scanning option to Scan to E-mail. If you did not, contact your Xerox Representative to purchase this option. The following E-mail features are available. • E-mail: Scanned documents can be converted into an electronic format and transmitted via E-mail.
Page 101: Installation Procedure
Registering an E-mail account A mail account for the printer needs to be registered to a mail server when using POP3 mail receiving protocol. Note: For information on mail account registration, refer to your mail server documentation. Configuring E-mail Environment Enable the E-mail ports and configure the printer E-mail address, TCP/IP environment, and E-mail server from the printer.
Page 102 If an IP address is already set, this step is not necessary. Also, in an environment with DHCP or BOOTP, configure the way to obtain an IP address. If the address cannot be obtained automatically or static configuration is preferred, configure an IP address, a subnet mask, and a gateway address as stated below.
Page 103 4. Set the E-mail address, host name, and domain name. a. Select the Tools tab. b. Select Connectivity & Network Setup. c. Select Machine’s E-mail Address/Host Name. d. Select E-mail Address and then select Change Settings. e. Enter an E-mail address using the displayed keyboard. Select Save.
Page 104 Acceptable SMTP Mail Address Formats Received Mail Destination BOX***@Host name.Domain name “AX=###@ Host name.Domain name” Any local part other than the above@ If POP3 has been selected as the Mail Receiving Protocol Specify a POP user name to an account name (the left side of the @), and a POP3 receiving mail server to an address (the right side of the @).
Page 105 If SMTP has been selected as the Mail Receiving Protocol 1. From the Connectivity & Network Setup list, select Outgoing/Incoming Email Settings (i.e. E-mail Send/Receive Settings). 2. Select SMTP Server Settings and then set the following item for the SMTP server. •...
Page 106: Ldap Server Configuration
5. Setting S/MIME Security (optional). a. From the Connectivity & Network Setup list, select Security Settings. If the selection is not visible, use the scrolling arrow to display it. b. Select S/MIME Settings and set the following items. • Device Certificate – S/MIME: Link a certificate to the printer. You must have an S/MIME certificate on the printer to perform encryption.
Page 107 7. If desired, enter the path to the LDAP objects to limit the LDAP search in the Search Directory Root area. The entry should be in base DN format (for instance, ou=people, dc=xerox, dc=com). 8. For Login Credentials to search entries, choose whether system credentials entered on CentreWare Internet Services will be used for LDAP queries, or the Credentials of the Remotely Authenticated User (Credentials entered by the user when logging in at the machine’s control panel).
Page 108: Ldap User Mappings
LDAP User Mappings You can click LDAP User Mappings in the LDAP setup section to test LDAP searches, verify mappings and specify the attributes to search for within the LDAP database. The LDAP test function will perform the same search that would occur at the machine’s control panel. It will base its search on the current settings for Search Name Order (Mapped Name Field or the combination of Surname, GivenName, the LDAP field currently Mapped to Common Name on the LDAP User Mappings page (if Search Order is set to Mapped Name Field) and Custom Filters (if configured).
Page 109 Using Blocked Domains will not allow the user to add any email recipient that is in the blocked domain list. All other domains are allowed. Using Allowed Domains will only allow the user to add recipients that are contained in the authorized domain list. All other domains are blocked. 1.
Page 110 2. Enter the System Administrator’s Login ID and Passcode if prompted (default admin, 1111), and press Enter. 3. Press the Machine Status button. 4. Touch the Tools tab. 5. Select System Settings. 6. Select Common Service Settings 7. Select Other Settings 8.
Page 111 Scan to E-mail Custom Keyboard Button You can customize the .com button on the keyboard of the control panel. 1. Press the Log In/Out button on the control panel. 2. Enter the System Administrator’s Login ID and Passcode if prompted (default admin, 1111), and press Enter.
Page 112: Network Scanning (Using Templates)
Network Scanning (Using Templates) Overview Network Scanning is an optional feature for this printer, available for purchase from your Xerox Sales Representative. Network Scanning allows a user to scan an original document and convert it to an electronic file. The final destination of the electronic file depends on the template chosen by the user at the printer.
Page 113: Installation Checklist
1. Ensure the printer is on and connected to a network. 2. Enable the purchased Scanning option. For instructions, see on page 98. Contact your Xerox Sales Representative if you have not purchased the Scanning option. 3. Ensure that the TCP/IP and HTTP protocols are configured on the printer and are fully functional.
Page 114: Configure A Scan Filing Location
Configure a Scan Filing Location Scanning with the printer is accomplished through user selection of templates on the printer that route scanned jobs to network servers. After storage on the server, the files can be retrieved at any properly configured networked computer. A dedicated file server is not required to receive scans. A dedicated server is required, however, for the installation and use of SMARTsend software to remotely manage the pool of templates (workflows), displayed locally to device users, if so desired.
Page 115: Configure General Settings
User (and domain) is selected, the authenticated user (and domain) details will be used for authentication at the file repository. (Remote Authentication must be configured). If Prompt at User interface is chosen, user will be prompted at the time of the scan. If system is selected, the Login Name and Password specified for System will always be used for authentication at the file repository.
Page 116: Configure General Settings
7. Select SMB for Protocols. 8. Enter either an IP Address or Host Name for the server. 9. Enter 445 for Port Number. 10. Enter the Share Name in the Share box. 11. For Document Path, type in the name of the folder on the remote server that has been set up to receive device scans.
Page 117 d. If you are using HTTPS: On the Host Name / IP Address & Port line, type either an IP Address or Host Name for the • server. • In the Port Number box (unlabeled), type 443. • If you are using SSL, select the Validate Repository SSL Certificate (trusted, not expired, correct FQDN) check box.
Page 118 Make changes as needed, then click Apply. e. On the Script path and filename (from HTTP root) line, type the script path and filename (from HTTP root). Example: /xerox.asp. On the Document Path line, type the HTTP address. Example: /Inetpub/wwwroot/scans/.
Page 119 7. Document Management Field (Optional) Click Add to add data fields to the template. Note that if the box contains listings, you can make individual selections, then click Edit instead. This information is filed with your scanned document in the Job Log. The Job Log can then be accessed by third-party software and the information retrieved and associated with the scanned file.
Page 120: Testing Network Scanning (Using Templates)
Setting up a Remote Template Pool Repository (optional) 1. At your computer, open your Web browser and enter the IP address of the printer in the Address or Location field. Press Enter. 2. Click the Properties tab. 3. Click the Services folder, then the Network Scanning file folder. 4.
Page 121: Scan To Pc (Ftp/Smb)
Note: It is assumed that you purchased the Scanning option to enable Scanning to FTP/SMB with your printer. If you did not, contact your Xerox Representative to purchase this option. Note: For scanning to SMB, make sure that a shared folder is created for saving scanned data on the network.
Page 122: Installation Procedure
Installation Procedure This section describes the configuration procedure to use the Scan to PC (FTP/SMB) feature on the printer. The following two steps are necessary to use the Scan to PC (FTP/SMB) feature. 1. Enable the required ports and set TCP/IP. Enable the FTP port and SMB port on the printer, and then set the printer’s IP address.
Page 123: Receiving Computer Configuration
7. Set an IP address. If an IP address is already set, this step is not necessary. Also, in an environment with DHCP or BOOTP, configure the way to obtain an IP address. If the address cannot be obtained automatically, or static configuration is preferred, configure an IP address, a subnet mask, and a gateway address as follows.
Page 124: Adding The Receiving Computer's Address To The Address Book
3. Create a directory within the FTP root to be used as a scan filing location (repository). Note down the directory path. 4. Test the FTP connection by logging in to the scan directory from a PC with the user account and password.
Page 125: Using The Scan To Pc (Ftp/Smb) Feature
15. Select User Name and provide the User account name assigned to the directory on the receiving computer. 16. Select Password and provide the password to access the User account on the receiving computer. 17. Select Port Number to set the communications port number. Standard Port is recommended. 18.
Page 126: Scan To Home
1. Ensure the printer is fully functioning on the network prior to installation. 2. Enable the Scan to Home option. For instructions, see page 98. Contact your Xerox Sales Representative if you have not purchased the Scan to Home option.
Page 127 12. Select Authentication System, select LDAP from the Authentication Settings drop down list, then click Apply. Click Reboot Machine. 13. Select Authentication Configuration. 14. In the Login Type box, select Login to Remote Accounts, then click Apply. The printer will reboot. 15.
Page 128: Scanning To The Printer's Hard Drive (Folders)
You must purchase the scanning option to scan to a folder on the printer’s hard drive. Contact your Xerox Representative for more information. Refer to the Enabling Options with Software Keys in this section to enable your purchased option on the printer with the supplied 12 character key.
Page 129: Configuring Expiration Settings For Stored Documents
18. To exit the Folder settings screen, press the Close button in the upper right corner of the screen. 19. To exit the screen that lists all assigned and unassigned folders, press the Close button in the upper right corner of the screen. Configuring Expiration Settings for Stored Documents This setting allows the System Administrator to set a document expiration timer to delete documents stored in, but not retrieved from, folders.
Page 130 Scanning to Folders Scanning to the printer's hard drive requires the set up of individual folders to receive scanned files. Up to 200 folders can be set up to support this type of scanning. To learn how to set up an individual folder, see Setting Up Folders at the Printer To scan to a Folder, perform these steps:...
Page 131: Setup And Use Of Job Flow Sheets With Folders
Setup and Use of Job Flow Sheets with Folders Overview Job flow is a feature for executing a series of registered actions. The target of a job flow is documents stored in a Folder. Two methods are available: • Automatically start a job flow when a document is stored in a Folder •...
Page 132 3. Press the Machine Status button. 4. Touch the Tools tab. 5. Enable the SOAP port. a. Select Connectivity & Network Setup. b. Select Port Settings. c. Select SOAP and then select Change Settings. d. Select Port Status and then select Change Settings. e.
Page 133: Configuring The Snmp Port
9. Wait several seconds for the Auto Clear service to log you out. 10. If you changed any settings, the printer will automatically reboot to register and enable your new settings. After the printer is restarted, print out a Configuration Report to confirm that the ports are enabled and TCP/IP is correctly configured.
Page 134 Send as iFAX: Specify the E-mail address. You can specify the address using either the Address • Book, or by manual input (New Recipient). • Send as E-mail: Specify the E-mail address. You can specify the address using either the Address Book, or by manual input (New Recipient).
Page 135 16. When finished entering in a name, press the Save button in the upper right corner of the screen. (To exit the screen, without saving changes, press the Cancel button.) 17. On the Folder settings screen, press any other selection lines of interest and use the Change Settings button, as previously described, to access and make setting changes.
Page 136: Scan To Pc Desktop
Scan to PC Desktop Overview Scan to PC Desktop is now a core element of the Xerox FreeFlow Digital Workflow collection for the office. With either solution, the purpose of PaperPort is to create a program on the networked PC, providing a windows-style desktop for the management of scanned image and text items.
Page 137 Scan to PC Desktop 6. Click Get Now. 7. Start the PaperPort program and verify that the scanned item appears on the PaperPort desktop. WorkCentre 7425/7428/7435 System Administrator Guide...
Page 138: Installing And Using The Network Scanner Utility
Add/Remove Programs. On the Windows XP desktop, click Start, Control Panel, then double click Add/Remove Programs. 2. Select Fuji Xerox Network Scanner Utility, then click Add Remove. 3. Click Yes. Importing Scanned Data from the Folder to an Image-Editing Application 1.
Page 139: Importing Scanned Data From The Folder Using Network Scanner Utility 3
4. From the File menu, select the command to import the image from the scanner. In Photoshop, for example, this would be Import/Twain. 5. If the scanner doesn't automatically display on screen allowing its selection with the Select Scanner button, perform the next six steps. Otherwise go to step 12 below. 6.
Page 140: Xerox Extensible Interface Program
Xerox Extensible Interface Platform (XEIP) enables independent software vendors and partners to develop customized programs to be accessed directly from the Xerox device. Users can enter their authentication login at the printer and access a set of features and options designed specifically for their business needs.
Page 141 6. To enable SSL: a. Click the Properties tab. b. Click the Security folder, then SSL/TLS Settings. c. If prompted, enter the system administrator user name and password (default: admin, 1111). d. In the SSL/TLS Settings area, on the HTTP – SSL / TLS Communication line, click Enabled. e.
Page 142: Fax
Note: It is assumed that you purchased the appropriate 1 or 3 line Fax hardware kit for use with your printer. If you did not, contact your Xerox Representative to purchase this option. Note: The FAX or Internet Fax (iFAX) features and the Server Fax feature are mutually exclusive. If Server Fax is enabled, even if the printer is equipped with an internal fax board, scanning to the internal FAX will be disabled.
Page 143: Connecting The Phone Line
Connecting the Phone Line • LINE 1 Connect the fax to a public switched telephone network (PSTN). An external telephone cannot be connected. • TEL An external telephone is connected here. • LINE 2 (Line 2) Connect to a public line. •...
Page 144: Group Send Setup
9. Touch Address Type, then touch Change Settings. 10. Touch Fax, then touch Save. 11. Select the items you would like to enter information for and touch Change Settings. • Fax Number: Up to 128 characters, then touch Save. • Name: Up to 18 characters, then touch Save.
Page 145 9. Use the numeric keypad to enter the three-digit Address Numbers of recipients contained in the printer’s Address Book. Note: Refer to the Address Book Setup topic in this section to learn how to set up address numbers so that they are available for selection here. 10.
Page 146 8. Touch Create/Delete. a. Check Passcode: Select On or Off, then touch Save. Note that it is recommended that you select On, then provide a password, to secure access to your Folder. b. Folder Name: Enter a name, then touch Save. c.
Page 147: Fax Forwarding
Fax Forwarding For each Fax line, you can configure Incoming Faxes to be automatically routed to an internal Folder. Faxes that have been routed to one of these folders can be additionally sent to one or more of the following destinations upon being received: •...
Page 148 8. Touch Reports. Select each item of interest, then touch Change Settings to modify the desired setting. Touch Save to save any new settings. • Job History Report: Automatically print every 50 print operations. Default is 0=0ff. • Activity Report: Automatically print every 100 transactions. Select either On or Off. •...
Page 149 7. Select a Line to enter or change, then touch Change Settings. Touch Save to save any new settings. • Fax Screen Default: Select General Settings or Address Book This will be the Fax service screen that users see when they touch the Fax button. •...
Page 150 Batch Send • Manual Send/Receive Default: Select the default setting for manual Fax operations. • • Fax Receiving Mode: Leave this setting at Auto Receive for unattended operation. • Border Limit • Auto Reduce on Receipt • Tray for Printing Incoming Faxes •...
Page 151: Lan Fax (Pcl Drivers)
16. Touch the line you wish to configure. 17. Touch Change Settings. 18. Touch On. 19. Enter the folder number (use leading zeros). 20. Touch Save. 21. Touch Close. 22. Touch Close. 23. Log out. LAN Fax (PCL Drivers) You can facsimile documents directly from your PC in the same way you would print a document. This is known as the LAN Fax.
Page 152: Lan Fax (Postscript Drivers)
3. Double click the name of the new individual previously entered (in step 6 above) and click OK. Note: Alternatively, you can manually enter a Name (of up to 30 characters) and a Fax Number. 4. Click OK, then OK again to send your Fax. LAN Fax (PostScript Drivers) You can facsimile documents directly from your PC in the same way you would print a document.
Page 153 Stopping the Fax (when necessary) 1. Go to the printer and press the Job Status button. 2. Select the fax job you wish to cancel, in the Current and Pending Jobs list. 3. Press Cancel to cancel the job. WorkCentre 7425/7428/7435 System Administrator Guide...
Page 154: Server Fax
The Server Fax option also needs to be purchased from your Xerox Representative, then enabled on the printer using a software key. See As stated in this section, you will be setting up a network connection to a Xerox-certified, third party fax server (server running fax management software) which will receive, store, and redirect incoming documents to the server's fax boards, or other destinations determined by fax server software setup.
Page 155: Configure A Fax Filing Location (Repository)
7. Ensure that the FTP Client and SMB port are enabled on the printer. To verify this, print a Configuration Report. To enable FTP and SMB, see 8. Install and configure the Xerox-certified, third party fax server per the fax management software manufacturer's instructions. Note: If the fax server will be using TCP/IP to communicate, it is recommended that the server be assigned a static IP address.
Page 156: Configure A Fax Filing Repository Using Ftp
Configure a Fax Filing Repository using FTP Installation Checklist 1. Ensure that a File Transfer Protocol (FTP) service is running on the fax server where images scanned by the printer will be stored. Write down the IP address or Host Name. 2.
Page 157: Configure A Fax Filing Repository Using Smb
Configure General Settings 1. Click Defaults. 2. To print a Confirmation Sheet, select Auto Print On, Auto Print Off, or Print when delivery fails, from the drop down menu. Note that the Confirmation Sheet only shows whether data was sent to the fax server.
Page 158 Enter the Fax Repository Details via CentreWare Internet Services 1. At your computer, open your Web browser and enter the IP address of the printer in the Address or Location field. Press Enter. 2. Click the Properties tab. 3. Click the Services folder. 4.
Page 159: Configure A Fax Filing Repository Using Smtp
Configure a Fax Filing Repository using SMTP Installation Checklist 1. Ensure that the TCP/IP protocol is configured on the printer and is fully functional. To configure TCP/IP, see TCP/IP Protocol Configuration 2. Follow the basic instructions for enabling the E-mail ports. See 3.
Page 160: Features That Support Server Fax
4. Click Apply. 5. If prompted, enter the administrator User Name and Password and click OK. The default is admin and 1111. Configure the Fax Server Configure the fax server so that it is able to monitor the fax repository for documents. Refer to the fax management software manufacturer's documentation to complete this task.
Page 161: Group Send
Group Send This setting supports Group Send (broadcast) Fax transmissions to up to 20 address numbers in a pre- designated group. Note: When Group Send is designated with Server Fax, the group number retained by the server is used instead of the group number retained by the printer. You will have to know what group the three digit number represents at the server, before selecting its use at the printer's control panel.
Page 162: Internet Fax (Ifax)
Note: It is assumed that you purchased the Internet Fax option to enable iFAX with your printer. If you did not, contact your Xerox Representative to purchase this option. Note: The FAX or Internet Fax (iFAX) features and the Server Fax feature are mutually exclusive. If Server Fax is enabled, even if the printer is equipped with an internal fax board, scanning to the internal FAX will be disabled.
Page 163: Enabling The E-Mail Ports And Setting Tcp/Ip
Enabling the E-mail Ports and Setting TCP/IP First enable the ports for the e-mail feature, then set the IP address. The procedure for setting the printer is as follows. Note: First enable the E-mail port, then set the IP address. Note: The configuration can also be performed using CentreWare Internet Services.
Page 164: Configuring The E-Mail Environment
g. Configure TCP/IP - Subnet Mask and TCP/IP - Gateway Address. Note: Enter the Gateway address in the format xxx.xxx.xxx.xxx. The xxx should be a numeric value in the range from 0 to 255. However, 224 – 255.xxx.xxx.xxx and 127.xxx.xxx.xxx cannot be used. Note: Specify the subnet mask by a combination of the numbers 0, 128, 192, 224, 240, 248, 252, 254, and 255.
Page 165 Account name: mymail • 12. Set the protocol for receiving E-mail. a. From the Connectivity & Network Setup list, select Other Settings. b. Select E-mail Receive Protocol and then select Change Settings. c. Select either SMTP or POP3 as appropriate for your environment. d.
Page 166 E-mail Send Authentication Select one from Off, POP before SMTP, or SMTP AUTH. If you are having trouble sending E-mail, to see if Authentication is the problem, set this item to Off and set the SMTP Server IP Address (above) to a server that does not require authentication. Note: If POP before SMTP is selected, the POP3 settings must be set.
Page 167: Testing Ifax
Internet Fax (iFAX) Testing iFAX Sending From the Printer to Another iFAX-capable Machine 1. Test the iFAX transmission from the printer. 2. Press the Services button, then touch the Internet Fax button. 3. Select New Recipient, then the To button, in the Recipient’s drop down list. 4.
Page 168 Scanning and Faxing WorkCentre 7425/7428/7435 System Administrator Guide...
Page 169 This chapter includes: • Xerox Standard Accounting • Annotation (Bates Stamping) • Media Card Reader on page 179 • USB Printing on page 184 • Thumbnail Preview on page 187 • Hard Disk Data Encryption • Xerox Smart eSolutions on page 189...
Page 170: Printer Management
Xerox Standard Accounting Overview When enabled, Xerox Standard Accounting (XSA) tracks the numbers of Copy, Print, Network Scanning, E-mail, Server Fax, Internet Fax and Embedded Fax jobs (when these features are installed on the printer), for each user. Usage limits can also be applied to users to restrict the total numbers of copy, print, fax and scan jobs that a user can perform.
Page 171: Enabling Xerox Standard Accounting
The Group Account can be numeric values up to a maximum of 32 characters. Group Account ID's must be unique. 4. Enter a name for the group account in the Account Name box (for example Xerox). The group name can be alphanumeric characters to a maximum of 32 characters. The Group Account name must be unique.
Page 172: Maximum Usage Limits And Resetting Individual Usage Limits
The system administrator has unlimited access to the printer. To Reset User Limits 1. On the Properties tab of CentreWare Internet Services, click the Accounting folder, then the Xerox Standard Accounting folder in the directory tree. 2. Click Manage Accounting.
Page 173: Resetting Usage Data
2. Click the Properties tab. 3. Enter the system administrator User Name and Password (default admin, 1111) if prompted. 4. Click the Accounting folder, then the Xerox Standard Accounting folder in the directory tree. 5. Click the Report and Reset.
Page 174: Backing Up Xsa Data And Settings And Cloning To Another Device
Backing Up XSA Data and Settings and Cloning to Another Device The Cloning feature enables you to copy/backup settings, including Xerox Standard Accounting (XSA) settings and account information, to a file on your computer or Server. Cloning will create a .dat file that can be used to restore the data and settings on the same machine or to clone the settings to other machines.
Page 175: Audit Log
Looking at the Configuration Report, verify that some or all of your settings have been cloned to the new machine. Also, note that it may be necessary for you to use your Web browser to view the Xerox Standard Accounting set up of Users and Groups on the new machine.
Page 176: Accessing The Audit Log Feature
Accessing the Audit Log feature The Audit Log feature is accessed through CentreWare Internet Services as follows: 1. Open your Web browser and enter the IP address of the printer in the address field. Press Enter to open CentreWare Internet Services. 2.
Page 177: Annotation (Bates Stamping)
Annotation (Bates Stamping) Overview Adding notes to scanned and copied pages (annotation) is primarily a user-controlled feature. Bates Stamping is used in the legal profession to sequentially number or date/time-mark documents as they are scanned and copied by the system. A number of parameters are available for selection, as specified below.
Page 178 4. Touch the Tools tab. 5. Press Copy Service Settings. 6. Press Copy Control. 7. Press the down arrow to scroll to the Bates Stamping selection lines. 8. Press the applicable Bates Stamp position lines to set the precise location for your Bates stamp, using x and y axes.
Page 179: Media Card Reader
Media Card Reader The Media Card Reader is available as an optional kit. After the Media Card Reader is installed, you can print digital camera image data (Exif), and documents (PDF, TIFF) stored on the media card. For more information, refer to the Media Card Reader User Guide. Note: Exif is a file format that embeds information required to print data in an image taken by digital cameras.
Page 180: Inserting And Ejecting Media
• Use media formatted by digital cameras or computers (FAT12, 16, 32 only). • Only use media recommended by Xerox. For the information on recommended media, contact our Customer Support Center. • If anything is wrong with a media card, the process aborts within a few minutes and an error message appears.
Page 181: Media Print Text Tab
5. Touch the Media Print Text and Advanced Settings tabs as required to change any appropriate print settings. 6. Press the Start button. Media Print Text Tab The Media Print Text tab allows you to select from a variety of printing options. The options for the Media Print Text tab include: •...
Page 182: Problem Solving
Media Print Photos Tab The Media Print Photos tab allows you to select from a variety of printing options. The Media Print Photos tab is shown below. The options for the Media Print Photos tab include: • Output Color: Color or Black & White. •...
Page 183 Symptom 3: Blank sheets are output. • Cause: Files that cannot be printed by the printer (image files not saved in Exif format) are included in the selected files. • Remedy: Image files not saved in Exif format cannot be printed by Index Print. Delete the image files that cannot be printed by Index Print, and then print files again.
Page 184: Usb Printing
USB Printing Overview The USB Printing option is available as a kit for the XOG Template Usage Guidelines printer. If the Media Card Reader is installed, Exif image data from digital cameras and document files (PDF, TIFF) can be printed. Note: Exif is a file format that embeds information required to print data in an image taken by digital cameras.
Page 185: Selecting And Printing Text Files
Important Notes and Restrictions • Image files other than files in Exif format (JPEG and TIFF files created on computers) cannot be printed. • If an image file in Exif format is edited or saved on a computer, the file format is changed and no longer remains in Exif format.
Page 186: Selecting And Printing Photo Files
Advanced Settings Tab The Advanced Settings tab allows you to select from a variety of printing options. Multiple-Up: Choose from Off, 2 Pages Up, or 4 Pages Up. • • Bitmap Smoothing : Smoothes out rough and jagged edges within your document. Selecting and Printing Photo Files Note: The photo files must be in the format that they were stored in on the camera.
Page 187: Thumbnail Preview
Thumbnail Preview Thumbnail Preview is an optional feature and may not be available on your machine. Review the instructions that are included in the Thumbnail kit. To view a thumbnail preview and print a document 1. Press the Services button on the printer’s control panel. 2.
Page 188: Hard Disk Data Encryption
Hard Disk Data Encryption The controller hard disk data encryption is enabled by default on your printer. This encryption feature provides an additional level of data security on the printer, while operating at a low level within the operating system. The impact on performance is very small. Enabling or disabling disk encryption will result in a system reboot and a hard disk initialization.
Page 189: Xerox Smart Esolutions
4. Click Apply. 5. You may be prompted to reboot the printer. Validate that your Printer has been Registered for Smart eSolutions 1. Click the Properties tab. 2. Click the Services folder, then the Xerox Services folder. WorkCentre 7425/7428/7435 System Administrator Guide...
Page 190: Cancelling Communications With The Xerox Smart Esolutions Server
2. Click the Properties tab. 3. If prompted, enter the system administrator user name and password (default: admin, 1111). 4. Click the Services folder, then the Xerox Services folder. 5. Click Xerox Communication Server. 6. In the Communication Setup area, uncheck the Server Communication check box.
Page 191: Troubleshooting
This chapter includes: • General Troubleshooting Procedure • TCP/IP Troubleshooting on page 193 • NetBIOS over IP Troubleshooting • IPP Troubleshooting on page 198 • EtherTalk Troubleshooting • Scanning to Hard Drive Troubleshooting • Image Quality Troubleshooting on page 192 on page 195 on page 201 on page 202...
Page 192: General Troubleshooting Procedure
General Troubleshooting Procedure 1. Make sure that the printer is ON and that the Main screen (typically the All Services screen) is displayed. 2. Make sure that the printer is plugged into a live network drop, typically with a Category 5 twisted pair cable attached to the RJ-45 socket at the rear of the printer.
Page 193: Tcp/Ip Troubleshooting
TCP/IP Troubleshooting Use the following check list to troubleshoot your network communication problem. Check Physical Media and Network Interface Cards 1. Verify that the printer is on. 2. Verify that the printer and Computer are using the correct cabling to communicate over the network.
Page 194: At The Computer
At the Computer 1. Open your Web browser and enter the TCP/IP address of the printer in the Address or Location field. Press Enter. If the printer's CentreWare Internet Services (Web pages) begin to display on the computer, you are communicating with the printer. If not, make sure that your Web browser is not set to use a proxy server and repeat the procedure.
Page 195: Netbios Over Ip Troubleshooting
NetBIOS over IP Troubleshooting Use the following check list to troubleshoot your network communication problem. Check Physical Media and Network Interface Cards 1. Verify that the printer is powered On. 2. Verify that the printer and Computer are using the correct cabling to communicate over the network.
Page 196: At The Dns Or Wins Server
At the DNS or WINS Server 1. Refer to the Server Operating System documentation for the appropriate procedure to use to enable Host name to IP address resolution on the Server. 2. Make sure that the printer's TCP/IP (internet) Host Name and NetBIOS (SMB Host) Name (which should be identical for DNS) is being mapped to an IP Address on the Server.
Page 197 one of the printers shown. Note that since the Printer is identified as a Share name on the Server, it may not have the same name as the SMB Host name on the Configuration Report. If you do not recognize your Server or Printer's name in the list, perform the following step. 7.
Page 198: Ipp Troubleshooting
IPP Troubleshooting Use the following check list to troubleshoot your network communication problem. Check Physical Media and Network Interface Cards 1. Verify that the printer is powered On. 2. Verify that the printer and Computer are using the correct cabling to communicate over the network.
Page 199: At The Computer
At the Computer Note: As IPP (the Internet Printing Protocol) is supported by all Windows computers, the following procedure is written specifically for Windows. The IPP printing service is available for other computer operating systems through downloads from the Microsoft Web site. In general, troubleshooting procedures for other operating systems will be similar to this one.
Page 200 6. To assure successful printing, make sure that the printer is configured to support the Page Description Language (PDL) being used by your driver. To check the PDL being used by the driver, print a test job to file. Open and view the job in a program such as Notepad. The PDL being used by the driver will be displayed in the first few lines of Printer Language.
Page 201: Ethertalk Troubleshooting
If a PostScript license is not installed in the printer, EtherTalk will not be displayed on the Configuration Report, and will be unavailable for configuration using CentreWare Internet Services. Consult your Xerox Representative for assistance. At a Macintosh Computer Verify that the Printer is visible in the Chooser. If it is not, install the Driver and PPD file. For more...
Page 202: Scanning To Hard Drive Troubleshooting
Note: It is assumed that you purchased the Scanning option to enable Scanning to the Hard Drive with your printer. If you did not, contact your Xerox Representative to purchase this option. Check Physical Media and Network Interface Cards 1. Verify that the printer is On.
Page 203: At The Computer
At the Computer 1. Open your Web browser and enter the TCP/IP address of the printer in the Address or Location field. Press Enter. If CentreWare Internet Services displays on the computer, you are communicating with the printer. If not, make sure that your Web browser is not set to use a proxy server and repeat the procedure.
Page 204: Image Quality Troubleshooting
Check that the media type selections matches the media type being run. Load new paper. Use Xerox recommended media. Clean document glass & CVT glass. Check for multifed sheets in output. Fan the paper or load fresh paper.
Page 205 Place small stack of paper on top of document to hold it flat to document glass. Load new paper. Use Xerox recommended media. Check / reload paper in trays. Check that the media type selections matches the media type being run. Load new paper.
Page 206: Color Calibration
Paper is damp / old. Poor quality paper being used. Custom cut paper has wrong grain direction. Solution Load new paper. Turn paper stack over. Use Xerox approved media, see RML. Load custom cut paper in different orientation or cut short grain.
Page 207 12. Select the Save button. 13. Select the Start button on the Touch Screen. A Calibration Test Page will print with instructions on how to perform the calibration. 14. Follow the instructions to perform the calibration, and then select the Start button on the touch screen.
Page 208 Troubleshooting WorkCentre 7425/7428/7435 System Administrator Guide...

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Xerox WORKCENTRE 7428 System Administrator Manual

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2 Installation

3 Administrative Tools

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5 Security

6 Scanning and Faxing

7 Printer Management

8 Troubleshooting

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System Administrator Guide

Troubleshooting

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Summary of Contents for Xerox WORKCENTRE 7428