AT&T MERLIN LEGEND Calling Group Supervizor's Manual page 74

Index/Glossary
U
unavailable status
An indication to the system that a calling group agent has signed out
and is unable to handle calls. 1-3, 4-6, 4-7, 4-6, A-2
W
WATS (wide area telephone service)
A service that allows you to make calls to or from certain areas for a
flat-rate charge based on expected usage. 2-11, 2-13
Index/Glossary I G - 9