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MERLIN LEGEND Calling Group
AT&T MERLIN LEGEND Calling Group Manuals
Manuals and User Guides for AT&T MERLIN LEGEND Calling Group. We have
1
AT&T MERLIN LEGEND Calling Group manual available for free PDF download: Supervizor's Manual
AT&T MERLIN LEGEND Calling Group Supervizor's Manual (75 pages)
Calling Group
Brand:
AT&T
| Category:
Conference System
| Size: 0.92 MB
Table of Contents
Table of Contents
3
Important Safety Instructions
7
Save These Instructions
8
About this Book
9
Conventions Used
10
How to Comment on this Book
11
1 Calling Group Overview
12
2 Calling Group Supervisor Telephones
15
BIS-22D Telephone
16
BIS-34D Telephone
17
MERLIN II System Display Console
18
MLX-28D Telephone
19
MLX-20L Telephone with Direct Station Selector (DSS)
20
Buttons on Your Phone
21
Line Buttons
23
Feature Button
28
Programming Your Phone and Agent Phones
31
3 Calling Group Features
37
Station Hunting
39
Call Queues
42
Auto Login and Auto Logout
46
Calling Group Message Receiver
47
4 Calling Group Supervisor Activities
48
Entering and Exiting Supervisor Mode
49
Monitoring Calls in Queue
51
Monitoring Agent Status
52
Changing Agent Status
55
Calling Group Agent Activities
56
Answering Calling Group Calls
57
Signing in and out of the Calling Group
58
Using a Headset
60
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