AT&T MERLIN LEGEND Calling Group Supervizor's Manual page 65

Calling Group Feature Codes
Feature/Procedure Name
Supervisor features:
Enter supervisor mode
E x i t s u p e r v i s o r m o d e
Change agent status - Available
Change agent status - Unavailable
Agent features:
Sign in (Available)
Sign out (Unavailable)
A-2 Calling Group Feature Codes
Feature Code
32+Hold
32+Drop
7 6 2
7 6 0
44
*44