AT&T MERLIN LEGEND Calling Group Supervizor's Manual page 71

Index/Glossary
I
ICOM (Intercom) buttons
Three buttons you use to make only inside calls. 2-9, 2-12
ICOM Ring - used to make or receive ringing inside calls. 2-12
ICOM Voice - used to make or receive voice-announced inside calls. 2-12
ICOM Originate Only - used only to make inside calls. (This button can be
used for either voice-announced or ringing calls.) 2-13
Inspect screen
The display screen you use to preview incoming calls and see the
number of calls waiting in a calling group queue. You can also use
the Inspect screen to see what features are programmed on your line
buttons. 4-4
L
linear distribution
A method used by the system to search for an available agent and
distribute calls by starting at the front of the line every time. 3-4, 3-5
line buttons
The rows of buttons above and/or to the right of your dialpad, which
you or your company can program with lines or features. 2-9
IG-6 Index/Glossary