Cisco 7921G - Unified Wireless IP Phone VoIP Administration Manual page 173

Chapter 8 Viewing Security, Device, Model, Status, and Call Statistics Information on the Phone
Table 8-4 Status Message, Description, and Possible Explanation and Action (continued)
Status Message
TFTP server not authorized
TFTP timeout
Cisco Unified Wireless IP Phone 7921G Administration Guide for Cisco Unified Communications Manager Release 7.0
OL-15985-01
Description
The specified TFTP server could not be
found in the phone CTL.
TFTP server did not respond.
Possible Explanation and Action
• The DHCP server is not configured properly
and is not providing the correct TFTP server
address. In this case, update the TFTP server
configuration to specify the correct TFTP
server.
If the phone is using a static IP address, the
•
phone may be configured with the wrong
TFTP server address. In this case, enter the
correct TFTP server address in the Network
Configuration menu on the phone.
If the TFTP server address is correct, there
•
may be a problem with the CTL file. In this
case, run the CTL client and update the CTL
file, making sure that the proper TFTP servers
are included in this file.
• Network is busy—The errors should resolve
themselves when the network load reduces.
• No network connectivity between the TFTP
server and the phone—Verify the network
connections.
• TFTP server is down—Check configuration of
TFTP server.
Viewing the Status Menu
8-11