D-Link NetDefend DFL-CP310 User Manual page 455

• If you connect to your ISP using a PPPoE or PPTP dialer defined in your
operating system, your equipment is most likely configured as a DSL
bridge. Configure a PPPoE or PPTP type DSL connection.
• If you were not instructed to configure a dialer in your operating system,
your equipment is most likely configured as a DSL router. Configure a
LAN connection, even if you are using a DSL connection.
For instructions, see
I cannot access my Cable broadband connection. What should I do?
• Some cable ISPs require you to register the MAC address of the device
behind the cable modem. You may need to clone your Ethernet adapter
MAC address onto the NetDefend firewall. For instructions, see
C onfiguring the Internet Connection
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• Some cable ISPs require using a hostname for the connection. Try
reconfiguring your Internet connection and specifying a hostname. For
further information, see
I cannot access http://my.firewall or http://my.vpn. What should I do?
• Verify that the NetDefend firewall is operating (PWR/SEC LED is active)
• Check if the LAN LINK/ACT LED for the port used by your computer is
on. If not, check if the network cable linking your computer to the
NetDefend firewall is connected properly.
Note: You may need to use a crossed cable when connecting the NetDefend firewall
to another hub/switch.
• Try surfing to 192.168.10.1 instead of to my.firewall.
Note: 192.168.10 is the default value, and it may vary if you changed it in the My
Network page.
Chapter 16: Troubleshooting
C onfiguring the Internet Connection
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Configuring the Internet Connection
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on page 53.
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on page 53.
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Connectivity
on page 53.
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