Determining The Number Of Mailbox Id Digits - Captaris FaxPress Supplementary Manual

Castelle captaris faxpress fax servers: supplementary guide
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to 7 DTMF or DNIS digits, although more commonly the Mailbox ID will be 3 or 4
digits. If necessary, enter a PBX access code in the PBX Access Code field.
Note: See for more information on configuring the other User Properties.

Determining the Number of Mailbox ID Digits

If you're not sure how many digits your T1 line, DID trunk line or PBX is passing to the
FaxPress, and have not been able to acquire this information from your telephone
company, use the To enable DID receiving diagnostic mode to record, in a dtmf.log
file, the mail box IDs of all fax recipients, the time of the incoming faxes, and the number
of DTMF digits passed by the PBX.
To enable the DID receiving diagnostic mode, follow these steps:
1.
Select the Advanced Functions tab.
2.
Check To enable DID receiving diagnostic mode.
3.
Click OK.
FaxPress Administrator Guide
Admin Guide > Automatic Routing and PBX Integration
87

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Faxpress 5.1

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