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Admin Guide > Installing the FaxPress Client on Terminal Server
Installing the FaxPress Client on Terminal Server
Installing the FaxPress client on a Terminal Server uses the same Captaris FaxPress Setup
CD-ROM used to install the FaxPress server and client software. Running the FaxPress
client software in a Windows Terminal Server environment requires you to install just one
copy of the FaxPress client for Windows Terminal Server on the Terminal Server itself. The
FaxPress client features then become accessible to all users on the network.
Note: The FaxPress client for Windows Terminal Server is designed for
Windows Terminal Server and Citrix only, and will not work on other network
installs.
Requirements
The FaxPress client for Windows Terminal Server supports these Terminal Server editions:
Windows NT Server 4.x, Terminal Server Edition
Windows 2000 Server, Terminal Services
Terminal Server for Windows Server 2003
Before installing the FaxPress client for Terminal Server, please confirm the FaxPress is
operational (i.e., can send and receive faxes).
Preparing the Windows Terminal Server
Before installing the FaxPress client for Windows Terminal Server, make sure you have:
set root drive mapping and run logon and compatibility scripts for each Terminal
Server user. Refer to the Microsoft Knowledge Base: http://support.microsoft.com/
support/kb/ and the Microsoft Terminal Server page: http://www.microsoft.com/
ntserver/terminalserver for additional information regarding drive mapping, logon
and compatibility scripts.
created and configured user profiles for any applications intended for integration
with FaxPress – eg, Microsoft Outlook.
Next, be sure to:
disable all anti-virus programs running on the Terminal Server.
close the Microsoft Outlook client and remove Microsoft Outlook from the StartUp
folder. (
Start>Programs> StartUp
close all programs and reboot. This guarantees that Microsoft email is not running
in the background.
Running the Setup - Important Information!
Running the FaxPress client for Windows Terminal Server setup is different from running
the other FaxPress client installations, in that the Terminal Server must be in install
mode for the required compatibility scripts to run during setup.
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