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It takes at least 30 seconds to 1 minute to send the logs. Do not reboot your device in that
interval.
7. (Optional) You can provide any additional information that may help to resolve the issue, such as:
• Is the device visible on the connected switch?
• Is the device receiving power from the switch?
• Is the device receiving an IP address?
• Is the device pinging on the Layer 3 (L3) gateway of your network?
• Have you already followed any troubleshooting steps?
8. Click Submit.
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