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Table 13: Troubleshoot AP Disconnection Issues
LED Color
(Continued)
Blink Pattern
Blinking yellow five times
Issue
The default gateway IP
address is configured but
the AP is unable to
connect to the default
gateway.
Steps to Troubleshoot
1. Verify that the default
gateway IP address is
set correctly in all the
configurations on the
switch port (VLAN,
native VLAN) and the
DHCP pool
configuration.
2. If you've configured a
static IP address for
the AP, check whether
the default gateway is
configured correctly.
If the default gateway
is not configured
correctly, follow these
steps:
a. Power off the AP
by shutting down
the PoE on the
switch port to
which the AP is
connected.
Alternatively, you
can remove the
physical cable that
provides power to
the AP.
b. Correct the
configuration on
the switch port.
c. Reset the AP to the
factory-default
configuration. See
"Reset an Access
69
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