Table of Contents
Advertisement
Table 13: Troubleshoot AP Disconnection Issues
LED Color
(Continued)
Blink Pattern
Blinking green and yellow
for more than 30 seconds
Issue
The AP is trying to
connect to the Juniper
Mist™ cloud but is unable
to connect.
Steps to Troubleshoot
1. Verify that the
relevant ports are
open on the firewall.
See
Firewall
Configuration.
2. Connect a laptop to
the same switch port
as the AP. Open
https:/ /ep-
terminator.mistsys.net
/about
and see if it
resolves the host.
Your output should
look like this:
{
"version": "0.3.4476",
"git-commit":
"0db544d97d09c21dd2ea0
778c1f6d03465861c9d",
"build-time":
"2020-03-16_23:45:06_U
TC",
"go-runtime":
"go1.14",
"env": "production",
"procname": "ep-
terminator/🌧/
provider=aws/
env=production/
host=ep-
terminator-172-31-16-1
7-762f638f-
production.mistsys.net
/pid=12226/
user=terminator",
"start-time":
"2020-03-19T01:32:54Z"
,
62
Advertisement
Table of Contents
