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Table 13: Troubleshoot AP Disconnection Issues
LED Color
(Continued)
Blink Pattern
Issue
Steps to Troubleshoot
Point to the
Factory-Default
Configuration" on
page
46.
d. Power on the AP.
If the configuration is
correct and the LED
still blinks yellow five
times, follow these
steps:
a. Connect a laptop
on the same VLAN,
network, or switch
port to which the
AP was connected.
b. Ping the default
gateway. Use the
ipconfig /all
command to get
the default
gateway
information.
If the ping fails,
contact your
network
administrator to
check for issues on
the wired side.
If the ping
succeeds but the
AP still fails to
connect, contact
Juniper Mist
support.
70
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