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Table 13: Troubleshoot AP Disconnection Issues
LED Color
(Continued)
Blink Pattern
Blinking yellow three
times
Issue
The AP is unable to
obtain an IP address.
Steps to Troubleshoot
The AP can obtain an IP
address either through
DHCP or through a static
configuration.
Troubleshooting steps for
DHCP:
1. Check whether the
switch port
configuration has the
required parameters
(such as native VLAN
and VLAN ID)
configured.
2. Check the DHCP
server logs to verify
that leases are
available in the DHCP
pool.
3. Connect a laptop to
the switch port to
which the AP was
connected. Verify that
the laptop is able to
obtain an IP address
from the VLAN
management pool.
•
If the laptop is
unable to obtain an
IP address, contact
the DHCP team to
fix the DHCP pool.
You can port-
mirror the switch
port to identify
which step in the
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