Juniper AP45 Deployment Manual page 70

Table 13: Troubleshoot AP Disconnection Issues
LED Color
(Continued)
Blink Pattern Issue Steps to Troubleshoot
DHCP Discover,
Offer, Request,
Acknowledgment
(DORA) process is
failing.
•
If your laptop is
able to obtain an IP
address whereas
the AP is unable to
obtain an IP
address, contact
the Juniper
support team
Troubleshooting steps for
static configuration:
If the AP was connected
to the Juniper Mist cloud
earlier, check the static
configuration on the
Juniper Mist portal. If the
static configuration is
incorrect, then the AP will
not be able to connect to
the Juniper Mist cloud. To
correct the static
configuration:
1. Power off the AP by
shutting down the PoE
on the switch
connected to the AP.
Alternatively, you can
remove the physical
cable that provides
power to the AP.
2. Correct the
configuration on the
switch port.
65