Panasonic KX-NS700 Feature Manual page 61

Extension of Another PBX (via TIE Line, Access without PBX Code)
If the transfer destination does not answer, the call is sent to Voice Mail and a message can be recorded in the mailbox of the
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transfer destination.
Conditions
•
When an extension is transferring a party to another destination, the party will be in consultation hold until
they reach the transfer destination. (→ 4.1.21 Consultation Hold)
•
If Music on Hold is enabled, music can be sent to the held party while the call is being transferred (→
13.1.4 Music on Hold). It is programmable whether a ringback tone or music is sent to the caller.
•
If the transfer destination extension has set FWD to an outside party, the call will be transferred to the
outside party. (→ 7.1.7 FWD (Call Forwarding))
•
Class of Service (COS) programming determines the extensions that are able to transfer a call to an
outside party. COS can also prohibit transferring to an extension of another PBX via the TIE line service
using the PBX code method (Access with PBX Code). (→ 15.1.13 PRIVATE NETWORK FEATURES)
•
One-touch Transfer
One-touch Transfer can be performed by pressing a One-touch Dialing button that has been assigned the
TRANSFER command and the telephone number of the transfer destination. This is useful for transferring
calls to an outside destination. (→ 13.1.2 MEMORY DIALING FEATURES)
•
Automatic Transfer by SDN Button or DSS Button
Pressing an SDN button or DSS button during a conversation with an extension or outside party can
automatically transfer the call to the specified destination (→ 15.1.5 PDN (Primary Directory
Number)/SDN (Secondary Directory Number) Extension). It is possible through system programming to
prevent this feature from operating for extension to extension calls.
•
Transfer to Busy Extension using Queuing (Camp-on Transfer)
Through system programming, it is possible to enable the transferring of a call to a busy extension
without needing to send a call waiting notification, based on the transferring party's COS setting. The
transferred call will be placed in a queue.
This feature is not available for SIP extensions.
•
When transferring a call from an analog CO line, users are strongly recommended to perform a screened
transfer, so that the outside caller is not automatically connected to an extension using Hands-free
Answerback when the extension user is absent.
•
If a KX-UT series SIP phone user disconnects a call while the party to be transferred is still on
consultation hold (i.e., has not been transferred), Hold Recall is heard at the extension immediately
(→ 4.1.4 Call Hold). On other types of extensions, Hold Recall is heard after the Hold Recall timer
expires.
•
This PBX supports the Blind transfer feature found on some SIP phones. For details, refer to the phone's
documentation.
PC Programming Manual References
10.2 PBX Configuration—[2-2] System—Operator & BGM—BGM and Music on Hold—Sound on Transfer
10.3 PBX Configuration—[2-3] System—Timers & Counters—Dial / IRNA / Recall / Tone—Recall—Transfer
Recall (s)
10.7.1 PBX Configuration—[2-7-1] System—Class of Service—COS Settings—CO & SMDR—Transfer to
CO
10.7.1 PBX Configuration—[2-7-1] System—Class of Service—COS Settings—Assistant—Transfer to busy
Extension w/o BSS Operation
Document Version 2017-06
Destination
4.1.10 Call Transfer
Availability
Feature Manual 61