Broadcast And Information Messages; About Broadcast Messages; Information Mailbox Greetings - Nortel CallPilot Mini Reference Manual

Chapter 8

Broadcast and Information messages

About Broadcast messages

You can ask the System Administrator to send a Broadcast message if you need to send a message
to every initialized mailbox on your telephone system. You can ask the System Administrator to
send a Broadcast message to announce meetings, special company events, and reminders. Sending
a Broadcast message eliminates recording and sending the same message several times.
Broadcast messages play on all mailboxes initialized with CallPilot.
Note: Broadcast messages are not sent to Information or General Delivery mailboxes.

Information mailbox greetings

Your business or department can use Information mailboxes to provide callers with messages and
announcements. You can record and update greetings for an Information mailbox.
You can use Information mailbox greetings to:
• announce sales
• provide product lists
• announce special events
Make it easy for callers to access Information mailbox greetings by mentioning the Information
mailbox in the Auto Attendant, or by asking the operator to route enquiries to the Information
mailbox. Ask your System Administrator for details.
Callers cannot leave messages in an Information mailbox. Callers automatically disconnect after
they listen to an Information mailbox greeting.
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