Answering Telephone Calls; Incoming Call Notification - Nortel Softphone 2050 User Manual

Managing IP Softphone 2050 calls
— Select Keys >
— Click
a. Open a CS 1000 Directory feature: Personal Directory,
Redials List, or Callers List.
b. Scroll through the directory to find the contact you want.
c. Select Dial.

Answering telephone calls

Before answering a call, ensure that you are wearing your headset. When
you receive a call, the speaker to which you set your phone rings, and
Caller ID (if available) shows in the display area.
Note: To select the speaker you want to ring, click
Sound Devices > Handsfree/Ringing/Paging device >
Choose the desired speaker from the list.
You can answer a call using one of the following methods:
— On the Call Control window, click
— Click the
Note: Answering a new call automatically puts any active calls on
hold. To switch between active callers, click the appropriate
to resume your call.

Incoming Call Notification

A notification window appears above the system tray when incoming calls
are received. This window displays the ringing line (DN) and the incoming
caller's name and number, as shown in Figure 3.
44
Macros, and then choose the desired macro.
Directory, and then:
Line key of whichever line is ringing.
File > Settings >
Speaker.
Answer/Headset
Line
.
key