Holding And Retrieving Telephone Calls; Hanging Up Telephone Calls - Nortel Softphone 2050 User Manual

Nortel 2050: user guide
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Figure 3: Incoming call notification window
When this notification appears you can do one of the following:
— Click
Answer
— Click
Open
window and select a call handling feature, such as forwarding the
incoming call to another line or to voicemail.
— Click
Close
disconnect the incoming call, it only removes the message from
your screen. You can also close the notification box by clicking
the close button in the top right corner.
When the call is disconnected, a "call disconnected" notification appears.
The incoming call notification window closes automatically when the call
is disconnected.

Holding and retrieving telephone calls

Before using the phone, ensure that you are wearing your headset.
To put a call on Hold or retrieve a call from Hold:
1. Click the
Line
2. From the Call Control window, click

Hanging up telephone calls

When your call ends, you must manually terminate the active line.
to answer the call.
to activate the IP Softphone 2050 Call Control
to close the notification window. This does not
key for the active call.
Managing IP Softphone 2050 calls
Hold.
45

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