Support For Tapi Applications - Nortel Softphone 2050 User Manual

Managing IP Softphone 2050 calls
To terminate a telephone call:
1. Click the appropriate
2. From the Call Control window, click

Support for TAPI applications

The IP Softphone 2050 has the ability to handle calls placed using TAPI
(Telephony Application Programming Interface) compliant applications,
such as Microsoft Outlook. This enables you to make calls from your
Outlook Contacts list if the IP Softphone 2050 TAPI Service Provider has
been selected as an available line source in your Phone and Modem
Options.
The IP Softphone TAPI Service Provider supports the following features:
• Making calls
• Answering calls
• Ending active calls
To enable the IP 2050 Softphone TAPI Service Provider:
1. Select Start > Control Panel > Phone and Modem
The Phone and Modems Options window opens.
2. Click Advanced.
3. From the list of available Telephony Providers, select
2050 TAPI Service
4. Click OK.
To make a call using Microsoft Outlook:
Note: The IP Softphone 2050 must be active before making a call.
1. On the Contacts list, right-click on the name of the contact you want
to call and select
The New Call dialog box displays.
2. Click the Dialing Options
46
Line key to ensure it is selected.
Provider.
Call Contact.
button.
Goodbye/Release.
Options.
IP Softphone